Category: | Family Practice Physician |
Address: | 3890 Redwine Rd SW # 104, Atlanta, GA 30331, USA |
Phone: | +1 404-344-6000 |
Site: | psmgatlanta.com |
Rating: | 4.1 |
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sherrell womack
Today was my first visit with Dr. Persaud. I was recommended by another physician that I used in the past. I called to schedule an appointment and had the pleasure of speaking with the sweetest young lady "Jordan" who went above and beyond to make sure I would be seen by Dr. Persaud within two weeks. She called me back to confirm my appointment and asked if I needed directions to the location. My experience was phenomenal. From the moment I entered the office I noticed it was clean with a contemporary, comfortable setting. I was greeted by the smile of Selena who assisted me with a clipboard while completing new patient paperwork. Upon completing my paperwork I was called back by Debra who checked my vitals. She was very pleasant and friendly. I told her it was my first visit with Dr. Persaud and she eased my concerns by answering questions regarding how long hes been practicing and how he cares for his patients. After Debra completed my vitals, I waited 5 minutes and Dr. Persaud came into the room to begin my annual physical. He was very kind, friendly and funny. He asked about my customer service experience with his staff. I told him that they all made quite an impression. He was very thorough in my exam. He explained what he was doing throughout my exam and made me feel very comfortable. He also spoke briefly about the importance of incorporating good diet and exercise in my everyday activities. After finishing the exam he introduced me to Demarcus who was very friendly and funny while taking my labs. He had a great attitude and can make anyone smile. I have no complaints about Dr. Persaud and his team. They extended a warm greeting and were very professional. I hope that my initial impression of Dr. Persaud and his staff are consistent throughout my visits. When I think about my overall experience two words come to mind...impeccable professionalism. I will definitely recommend him to my family, friends and associates.
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A Private User
i thought that Dr persaud was professional, honnest but he is not! he never replied to patients phone calls and he is a crook. His staff is not friendly at all. last time i went there, they told me that my insurance copay had changed, i told them that it can t be and they kept arguing with me.I called my insurance right then that confirmed that my policy did not change.Dr PERSAUD s staff checked again and noticed that it was their mistake and still did not apologize. In addition to that the last two times, i was there i wanted to see him but i could not, i saw him his assistant. what was the point of making an appoitment to see him and could not.Every time i go there i sit in a room for 30 minutes without seeing him, him or his staff will just see me only 10 minutes and charged my insurance for 40 MINUTES being there.Recently,my pharmacist told about a medecine that curbs my appetite, i wanted to try that medecine, so i decided to schedule an appointment however the office manager told me that i needed to pay 80 dollars for him to prescribe that drug, that is completely ILLIGAL AND I WILL DEFINETELY REPORT THEM, IT IS A BIG RIP OFF. i will never use them again, i was really happy with my old primary care physician who ismore experienced than Dr persaud, more courteous and professional. the only reason why i started to use Dr persaud, is that i just bought my house on butner road soDr persaud was closer to me instead of me driving until Kennesaw, Ga to see my old Doc. I WILL NEVER RECOMMEND HIM TO ANYBODY
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ANGELA BROWN
On 3/16/17 I had an appointment with Dr.Persaud. I arrived at 3890 Redwine Rd address and his office is no longer there. I called his office and staff gave me 3885 Princeton Lakes Pkwy Ste#412. and I stated that the address needs to be fixed. I was frustrated due to this and felt as if i was being brushed off when I made the complaint. I stated on phone to staff that i would talk to Dr.Persaud about it. Apparently the staff told Dr Persaud that i had been rude because when he entered the room he was slightly polite but he then stated that i could not be rude to his staff..He didnt ask why I was upset nor showed any concern.I took upon myself to state to him that my frustration was a result of me going to wrong address because it is wrong on website. He said that not correcting it was his decision because he would loose patients (????). I must say that his bedside manner has taken downward spiral because to walk in the room and not first try to find out why I may have been upset and then when I explained he still didnt care but instead gave a sensless explanation told me a lot. If his office was in a white area EVERTHING on the website would have been correct. Apparently noone has said anything which is usually what black people do so that has caused Dr Persaud to not be concerned that his address is wrong and that his staff is giving correct address which is different.This also has to do with his poor bedside manner because your staff can be good and not always be right.
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Rhonda Beckett
He used to be a good doctor, but for some reason after I went back to him after moving back into the area, he was disrespectful and was quite full of himself! I had been seeing a number of doctors and after one doctor would give me medication and the other would change it and it was quite stressful and I always felt weak and didnt want to take the medication at all! So I remembered when he was in Union City, how attentive he was. Well I guess he thought I was coming there for another reason and just about threw me out of his office! This was a few years ago and I am still battling several health issues, such as diabetes, high blood pressure, thyroid disease, nerve damage, heel spurs, etc., but Ill never forget the way he talked down to me like I purposefully made myself sick to come and see him! So disappointed but this has taught me to be more diligent in finding the right doctor(s). Dont settle if you feel you are not getting the treatment you need!
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K T
I was a long time patient since about 2001 of Dr. Persaud when he was rotating between 2 clinics. He was then very personable and nice and easy to listen to issues. When he began his own clinic I noticed that he seemed to pill push a lot (maybe receiving commissions on certain drugs) even when a prescription was working for me for no reason he would switch me to another one. The biggest issue was his office failed to notify me of a potential issue and appears was not checking for certain general things all along. In short, he used to make personal phone calls to advise if there was an issue and then all of that stopped. I have not seen him in quite some time and no one from his office has bothered to contact me to ask why did a long time patient never returned.
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K Conrad
I have been a patient of Dr. Persauds for over a decade. He is the most wonderful doctor I have ever seen. He listens to and addresses every single concern I have, no matter how inconsequential. His bedside manner is incomparable. I have never felt so at ease in any doctors office. I wish there were more doctors like him, and I recommend him to everyone looking for a good doctor. He cares about his patients and his practice. You never have to wait weeks to get an appointment. He has also made great improvements in wait time, showing that he values his patients and understands that their time is important as well. I cannot say enough good things about this exceptional doctor!