Peachtree Childrens Dentistry

Reviews 11

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S Manibhai

Please - before booking an appointment here ask them about their appointment policy - particularly if they discover issues that require treatment. I am basically going to reiterate what I have read in other reviews, but hopefully this will confirm that it is true. My child was diagnosed with 8 cavities. While I dont blame the practice for the cavities, their response to treatment made it absolutely clear to me that they were more concerned with volume than my childs dental health. As other reviewers have noted, they only allow you to book one appointment at a time, and they have a 2 month waiting periods between appointments. After 6 months, I had only been able to have 4 of his cavities filled, and at the last appointment I was told the cavity they were treating that day had grown and needed more aggressive treatment. Of course it had - it had taken 6 months! When I asked if an exception could be made to the policy to book multiple appointments due to the length of time it was taking to address the problem, I was told "no - it is our policy". I asked them to speak to the dentist (since as a parent you never get to lay eyes on the dentist) and was brushed off. I moved to Pediatric Dentistry of Johns Creek and they have been wonderful - it makes me feel stupid for staying at this practice as long as I did.

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Alison Jordan

I had a bad feeling after our last check up with my 7 year old. We sat for 30 mins in lobby for our appointment time, then Delaney was back there for over an hour for a cleaning? I asked the hygienist why she was back there for over an hour, the response was they are just so busy. Then they (Snellville location of Peachtree Childrens Dentistry) claimed my daughter had 2 or 3 cavities and would need the sealants she had put on 3 months ago, removed and then replaced. A 2nd opinion confirmed there was NO cavities on the xrays (Snellville Peachtree Childrens Dentistry would not send xrays to Grayson Dental when requested 3 times to do so). Nor was there a need to remove sealants and replace them - it is RARE to need a sealant removed and replaced. Not just one but all 4 were told to be needed to be removed?! This is deceptive and they should be ashamed for trying to make money off problems that do not exist simply because I have excellent dental insurance. What made me sad was Delaney admitted they were mean to her - please get 2nd opinions if you go there or reconsider taking your children there. You should be ashamed at your deceptive practices. Alison Jordan

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A Private User

I made an appointment to see Dr. Rush in August for my two year old daughter. At the time I did not write down the date of the appointment because I figured if I forgot I would get a reminder phone call like most establishments do. Needless to say, I DID NOT receive a phone call and after calling to complain I was told that their "notes" said someone called, there was no answer and no answering machine. I said no we do not have an answering machine we have an answering service thru our phone company. I am a stay at home mom and I am at home everyday, all day! They did not call and I was told that "calling is just a courtsey call and they did not have to call to remind. If the parent makes the appointment, they expect for them to remember." Whatever....if I cant trust you to be honest about a reminder phone call, then I WILL NOT trust you to put your hands in my daughters mouth!!!! You are dismissed.....GOODBYE!!!!

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A Private User

I was unsatisfied with a previous Childrens dental office, the wait time was horrible and it didnt seen sanitary with no one using gloves (washed hands our not) its still unsanitary. Ive been with peachtree Childrens dental for 4 years now with both of my children. The appointment stats on time, the staff is great with my children, they explosion in detail whats going on or what will happen, and my daughter loves to go to the dentist which is unheard of lol. Its an amazing facility

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Sha Von Johnson

I have taken both my children to this dentist for a few years, but after this last visit I am taking my services elsewhere. I signed a document stating what chemical I do not want my children to have in their mouths and the technician stated she saw that she never had the chemical and just thought she needed it! --that is unacceptable. If I am the parent and I state and sign that I do not wish to have something done, then you need to respect that, period.

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tinika brewton

We have been coming here for some years now and the staff has been terrible. The front desk is clueless and the dental technicians are not professional. My daughter was given fluoride treatments that I did not approve of. I will not bring my child here ever again and I do not recommend this dentistry to anyone.

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Angel G

Lets just say I moved my children from here because the appt time are ridiculous! Your kids head would rot off before you got a cavity filled. Long, waits ride front desk. The 2 star was for the child friendly waiting room. Youll spend a lot of time there.

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Amber

I would never recommend this place to anyone. Rude staff. Long waits. My daughter has to get an extraction because they were unable to properly read the X-ray. All they care about is making more money any way they can. I do not recommend.

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Melissa Jones

I loved it!! I went to the Duluth location. My daughter was very nervous and they did everything possible to make her feel comfortable. I have recommended them to a few friends. I love this place!!

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Erick Maeda

La ve que fui a este lugar me pude dar cuenta que dan Buena atencion a las personas.

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EV

Ever-After Events

I saw a mother receive the most terrible customer service. I was there w/ a friend and her kids, we are both in the service industry, and neither of us will be returning. Terrible service.

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