DePoe Eye Center Griffin

Reviews 12

A

A Private User

Ive been to DePoe Eye Center twice now, and wont be going again. The first time, I got the vibe that they were in it for the money - which is expected, to a degree, from any business. A minor annoyance, but hardly critical. It was my second experience, a year later, that has solidified my resolve to go elsewhere in the future, and point others away from DePoe as well. When they got to me, I mentioned a number of symptoms Id been experiencing, which they appeared to take note of. From that point on, they completely ignored them - they failed to address them at all. After the doctor tried to sell me a product or two, the exam was finally over and it was time to find some new frames. The girl in sales essentially stated that they sell shoddy frames - that theyre not meant to last. And then went on to say that prescriptions for glasses dont last that long anyway - which is utterly false for fairly stable vision. Thats not all - when my glasses came in and it was time to have them fitted, the girl that does that was out of the office. no problem, "Stop by anytime" I was told. So I did - and waited nearly an hour for her to spend one minute poorly adjusting my glasses. I went home and fixed it myself after that. They will never have my business again.

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JE

Jennifer Douglas

When we got there at 3:45 there were no parking spots and no seats to wait in in the waiting room. I was told it would not be long. We were there until almost 6pm and were the last to leave in the dark parking lot which we had to park in the back on the lawn. They do not have enough help when it comes to filling your prescription glasses with them. Just one person. She takes the patients and anyone who comes in off the street to get glasses which is not fair to the patients who are there for an appointment to get same. The help were all very kind though, and Dr. Depoe was very thorough and very nice and knowledgeable. I just wish they communicated the wait time and offered us to come back at a different time to limit the wait we had incurred. It was just an off day for them, but they are very, very nice and helpful other than the delay.

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SH

shawn bell

Horible just or fake place not only do they lie bit they have hinder my son from seeing clearly I have a 8year old son I had them fill his prescription for his glasses a boy being a boy he managed to break the glasses at the arms mind you the lenses were not named at all just the cheep plastic arms we took them to see if we can get them fixed they said sire and sent them off we go to pick them up today and they tell us that the lenses were missing and we have to pay to replace them........ No they were not missing when we dropped them off to be repaired but so.e how they at missing now my son needs those glasses to see at school my insurance only covers one pair so I now have to pay out of pocket to replace them they are crooks and need to be shut down

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CY

Cynthia queen

My son wears contacts for astigmatism and nearsightedness. Its a special "boric" lens. We went on vacation to Puerto Rico. My son tore one of his contacts. He is a teenager and didnt "think" to bring more than one pair. We called Dr.Depoe. They said they would fax the Rx to an optometrist in PR and they did. Several optometrists offices in PR didnt have that boric lens. Luckily, Dr. Depoes office offered to mail the contacts to PR and saved my sons vacation. I knew Dr Depoes office did a good job, but I was really impressed that they were caring and compassionate to go the extra mile for my son. Its hard to find that kind of dedication.

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AA

Aaron Breazeale

Well this will be the 3rd time Ive posted a review about this place, seems to mysteriously disappears. But I think you should know this was the worst experience Ive ever had at an eye clinic in my life. They rob you and take advantage of you and dont care about nobody or nothing but the money they bring in. Very expensive products as well. Wait time was ridiculous. And the lobby stunk. Rude employees. I will continue to check back and if my post becomes deleted Ill post again and again, thats how awful it was. They lied to us to have us pay more Money. This place is a JOKE. Crooks. And the parking was awful!!!

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CO

Connie Hendrix

I have been going to DePoe Eye Center for about 1-1/2 yrs. When i first started my eyes were so blurry - due to being dry from Lasik surgery and chemotherapy that I could not see to read anything, even with reading glasses. After several trips and using several different types of eye drops my eyes are doing so much better and it is all thanks to Dr. DePoe! I am now back in glasses but I would rather be in glasses and able to see than not have them and my vision be blurred!!! The staff is always freindly and will help wheever possible!

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A

A Private User

They are running a mill. I have to agree with the July 2009 review, it appears they are in it for the money and not vision care. Two visits (eye appointment and follow up) resulted in long waits and poor service. Scheduled appointments do not mean anything when they pack the waiting running to keep the doctor and staff busy. I had to wait almost an hour past my scheduled appointment for a two minute follow up only to be seen after complaining. Next year, I will find a new provider.

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AL

Allie Kat

Horrible horrible place. Waited over 3 hours and was treated like a 4 year old. Scolded repeatedly for not getting an eye exam often enough. I think after waiting 3 hours on a WORK day and spending over $400 with my insurance that I should get decent treatment. Dont waste your time and go to Walmart instead.

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JE

Jennifer Thomas

I have nothing but good things to say about Depoe Eye Center (Griffin). Ive been a patient for over 10 years. They never disappoint. Dr. Depoe is GREAT! My wait times have always been reasonable. The staff is always so helpful and friendly. They have a great selection of frames as well! I highly recommend!

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KA

Kaylee Johnston

I have been going to Dr. Depoe the past few years, and I have never had any problems at all. They have excellent staff & doctors! I ordered my contacts & glasses from them as well, and they had them to me in no time! I would definitely recommend them to anyone who is looking for a good optometrist.

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SA

Sarina Francis

not a place to go ever! insurance or not. heard staff clearly say to another customer they had to make money! yeah i get that but the value of a $$ is more to them than anything! i have insurance and still do not have the right glasses i need! avoid if possible!

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CA

Carrie Palmer

I had the best experience at Depoe Eye Center in Griffin today. The staff was so helpful and kind when I came in with a medical issue. From the front desk to the end when I ordered my glasses, the whole team was wonderful! Thank you so much!

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