Nova Medical Centers

Reviews 3

ST

Steve Woodward

I am giving this facility one star because a prior visit, they had me stitched very quickly and everything went great. However, I had a back/neck injury and my employer sent me back here. I went 2 1/2 hours before they closed and the first thing the doctor asked me was why I came so late in the day and only their corporate reps like to say to come in at anytime during business hours. He deflected most of the information that I told him relating to my injury and what kind of pain I was in. He ordered physical therapy with no MRI. The therapists tried their best but I saw a different one in the rotation every appt. The therapy performed on my upper back and neck 2 weeks into it resulted in me having intense headaches constantly all day and this lasted for 3 months. When I went back to the Dr. for a follow up, he ignored the headaches and neck pain I was having and ordered more physical therapy and made rude comments about why I had not returned to work and he didnt think what I was telling him was sufficient enough, despite me telling him exactly why immediately and what kind of pain I was feeling. They finally ordered the MRI and never told me any information about it. After the next few visits, I was only getting worse and I chose not to return to Nova. I went to a spine specialist who told me the MRI revealed I had discs bulging in my neck and spine. The following treatments he ordered resolved my headaches and neck pain with 2 visits. I am currently seeing a physical therapist elsewhere who I have gotten more results in 3 visits than I did in 2 months with NOVA. I will never recommend NOVA to anyone unless it is incredibly minor. Their work prolonged my injury and I could not be more unhappy with a medical facility.

DO

Don Lee

Terrible terrible terrible!!! Im highly confused on how any of these people in this establishment received their credentials. Their customer service is below professional standards. They are very slow and uneducated individuals as if they were the bottom of the class graduates who made it by the skin of their teeth. Never have i taken a urine test for an employer and not been able to receive my own results as well. Their physicals are a joke. Their doctors are a joke. It seems to me anyone in Georgia can get a nursing or doctorate degree and be the biggest dolt on the face of the earth. They are useless and worthless. Never in any professional setting have i ever been this disgusted with a company as whole. If i could give it negative stars, i would.

AL

Ali Jackson

Horrible Customer Service!! Very rude and tool forever to help me get help.