Chicago Cosmetic Surgery and Dermatology

Reviews 6

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Nina M

WARNING to anyone looking to have any procedure performed here. My experience was with fraxel, but be careful coming here for any other procedure. The doctors here care more about how much money they can get from you than actual results. This has left me completely traumatized with worse skin than before. These doctors cannot be trusted - do yourself a favor a get multiple opinions from other offices first. In February, I came in for a fraxel procedure. The biggest concern I had going into the procedure was if my skin texture could become any worse as a result. Dr. Jacob did my consultation and I expressed these concerns to her and asked if there could be any negative side effects for me, since my wedding is in July. I asked her if there were any risks with doing this. She firmly told me "No". I decided to book the procedure 2 weeks later with Dr. Campbell. Before the procedure began I met with the physicians assistant who told me Dr. Campbell was going to come in and talk to me prior to the procedure ... Never happened. I met Dr. Campbell on the procedure table where she told me she was going to treat my scars aggressively. Little did I know that meant she was going to crank the machine up to the highest possible setting. Dr. Campbell never had any prior history of my skin before performing this procedure because she didnt come in and talk to me before the procedure began. Three months later, my skin has not healed itself. My pores and skin texture are worse and I cant use any product with any chemical on my skin now as it burns the skin. I went to multiple follow up appointments with Dr. Jacobs (I booked an appointment with Dr. Campbell, but the office canceled saying she was too "busy" with surgeries to see me...coincidence?). Dr. Jacobs was quite dismissive of any concerns I had and also had poor bedside manner. She claimed nothing was wrong and it was probably just stress or cold weather. She still claimed there was no possible way a laser could damage your skin. Every appointment she just threw more creams and medications at me with absolutely no concern for my well-being. All of this without actually taking the time to even have a close up look of my skin. She barely even let me get a word out from the start. It seemed clear she was trying to rush me out the door. I went to a separate, highly regarded laser doctor for a second opinion who confirmed that the textural change on my skin was from the laser procedure, and also that the doctors who performed this procedure on me were not truthful about the potential side effects and risks. He also told me that this is not a procedure that can cause permanent fixes like Dr. Jacobs and Dr. Campbell said it would. It seems very clear to me that this office lied to me for my money and cannot be trusted.

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Maggie Jordan

This review is for Dr. Campbell only. I went to Chicago Cosmetic Surgery and Dermatology around a year ago to have two simple procedures done. In consultations I was told there would be minimal scaring. The surgery itself felt very rushed. I assume this is because Dr. Campbell only comes in once a month and stacks as many appointments as she can into one day. Both surgeries left scars significantly larger than expected. I went back to the office a year later for a follow-up to see if anything could be done about the scar left on my face, which made the problem area more noticeable than pre-surgery. I was told by Dr. Campbell that the problem was my skin, not her surgery, and that shed be happy to try again if I paid the full fee to have the surgery done a second time. Grant this conversation lasted an entire two minutes before she rushed off to leave me discussing copays for the follow-up with her assistant. I understand thats doctors make mistakes, but its completely unacceptable to blame the patient and to do nothing to amend the situation. Please do not trust this woman with your skin. She does not care about her patients. I have had friends make similar complaints about this office and should have heeded their warnings more seriously. Seeing Dr. Campbell is a waste of time and money and youll likely walk out of the office looking worse than you first walked in.

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ART HGO

I have to agree with the reviewers that talk about the push of extra unnecessary creams, medications and stuff that are incredibly expensive and that none really uses. I was diagnosed with Melasma and they told me I could get the medication with them and theat they were licensed to sell it. What they didnt tell me is that I had to pay the full price for it ($170.00) for a cream that I could have easily gotten at Walgreens for $25.00 which was covered by my insurance. In addition, I scheduled an appointment to see a doctor, and I was told that the physicians assistant was going to see me who was the person who diagnosed me with the above mentioned "illness" . I demanded to see the doctor and she told me that it wasnt necessary and that she was fully capable of diagnosing my situation. Did they charge my insurance company adequately? That is to be seen.... Makes me wonder if the "great" reviews are actual from patients or their on staff.

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Julie Baker

I have used and currently use quite a few of Dr. Jacobs services. I started seeing Dr. Jacob a little over 10 years ago and have followed her wherever she has gone. She has a beautiful facility in the heart of River North. I have referred many people who continue to thank me for it. She has the latest up to date equipment and cutting edge procedures. I am thankful for all the quality work she and her staff have performed on me. I think this is a major contributing factor to me looking younger than my years (I still get carded and I am in my early 40s). Gotta love that!!! In addition to Dr. J, I love the staff – they are very friendly and her assistants / are amazing! I would highly recommend this derm office for its excellent services, experience and efficiency. I am extremely satisfied with my experiences and wouldnt ever go anywhere else. A+

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Ashly Vassar

I would not recommend anyone go to this office for dermatology. They are careless and extremely uppity. I expect when I go to a doctor for an issue, that the doctor will give me the time I deserve in a compassionate way. I am always in and out of there (after sitting in the waiting room for 20 or 30 minutes past by appointment time) within 10 minutes. When I call to speak to a doctor or nurse, 9 out of 10 times they do not answer the phone. Every prescription they have written me is either INCREDIBLY expensive or takes over 10 days to receive from the mail-in pharmacies they utilize. Do yourself a favor and STAY FAR, FAR away from this office. There are plenty of great dermatologists in this city, do not bother with Chicago Cosmetic and Dermatology.

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Victoria Winslow

Ive had so many problems with this office. They clearly push certain pharmaceuticals and non-generics. They complained endlessly and almost didnt see me because I dont have a physical insurance card, but a digital one. They lost two of my letters after saying I need a different doctors note for a super common condition completely unrelated to an Rx I needed (uhm isnt that why Im seeing the doctor, so she can discern safety???). She said I needed a liver test for an Rx, and then after I did it and paid for it, said she changed her mind and I didnt need to do it. The doctor sells fillers for 4 (four!!!) times the price that my plastic surgeon does them, shamelessly. This office is a complete mess, save your money and see someone else.

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