Category: | Animal Hospital |
Address: | 1400 Columbia Centre Dr, Columbia, IL 62236, USA |
Phone: | +1 618-281-5100 |
Site: | bellsonanimalhospital.com |
Rating: | 3.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 9AM–1PM Closed |
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Carmen Jordan
This is by far the worst animal clinic I have ever been to. You would be better off taking your pet anywhere else! All they care about is charging you an arm and a leg and once theyve exhausted all your limbs after promising theyd save your pet they let them die. I took my cat in with a minor bite wound. As my cat was going into shock, they refused to help him until I payed them $500 on the spot. It took me about an hour to come up with money. They waited until then before doing anything. They dont care about their patients, just their pockets. Thinking they would clean out the wound, making sure it wasnt infected I agreed to the amount. They said they could save him. After bringing him home, I noticed he was dripping blood from the 1 staple. I called them immediately and they said thats normal, it would go away. It didnt and persisted the next day. I took him back for them to fix it where they hadnt the first time. They charged me for coming in and said they werent worried about it. The next day things continued to get worse. I brought him first thing the next morning and they said they would have to do surgery immediately because of an infection. They said unless I paid $700 right then he would die, and that wasnt even including the charges for the surgery that would also have to be paid on the spot. I told them I didnt have that on me at the moment, but I probably could tomorrow. They sent me to an emergency clinic that said they could treat him. After rushing him to the clinic, 30 minutes away, they said they couldnt treat him, that they werent experienced enough to perform that surgery which the vet told me they had called them beforehand and said that they could. That vet charged me 1/3 the amount to make him stable enough to transport to yet another vet. The vet also told me that this infection could have been treated Monday, which I thought had been done at their office. They also told me he was never given strong enough antibiotics. When I called the vet again to see if they could perform the surgery, they said they were all booked up that they could have earlier. I decided to take him to the trusted vet back home immediately. He died about 30 minutes later on the way. They cant treat minor infections. My pet had no internal bleeding, no broken bones. If I had taken him anywhere else he would have survived. If you love your pets dont take them there. Treat them at home yourself, youd have a better chance of their survival. My aunt experienced a similar situation at the very same clinic. Her pet also died from a similar mild,easily treatable infection. They killed my best friend. I buried him at home today, in blood, sweat, and tears. He will be deeply missed. I hope this post will save someone elses pet.
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Cole Cat
I was a happy cat, loved by my family, until I saw "Dr." Rita Ryerson. Now Im in heaven. I had a mild infection which my mommy took me in to treat. They charged her hundreds of dollars and promised her that I would be ok. When I went home I was stick sick. She called "Dr." Rita Ryerson back and she said she wasnt worried about me even though I was bleeding all over the floor. I wasnt bleeding before I went in. My mommy took me back in the next day. Again "Dr." Rita Ryerson said she wasnt worried about me and she charged my mommy again. The next day was really bad, I had trouble breathing. So the next day my mommy took me back to "Dr." Rita Ryerson. She wasnt there. The vet on call said I needed surgery immediately or I was going to die. My mommy told them there was something wrong from the beginning but they didnt listen and she already gave them all her money and charged what she couldnt pay that day to save my life. This time they said before they could save me they would need around $2000 to fix the infection they caused in the first place. Mommy cried and asked if there was a payment plan or if she could pay after surgery. They said no. They were the cause of my death and let me die when they couldve saved me. Please dont end up like me. Save your pet, save your money, see ANY OTHER vet.
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Nik K
Nice, clean facility. Can be a little more pricy, but you get what you pay for! They have a high standard of medicine and employees that really care about an animals well-being. Its a clinic that does thorough diagnostics and tries to find a reason why so they can treat appropriately, rather than keep trying medications to "see if it works". Dr. Carr is always great with my animals! She tells me straight forward what is going on and what my options are. Love having her as my fur-babies Dr.
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A Private User
Have been with Bellson for years. 3 weeks after routine surgery, it appears we are going to lose our dog that was previously healthy. Of course, they did nothing wrong and offered to see her 15 minutes after closing for a large fee. When I asked for my records back, they asked if I wanted records for all my dogs....seemed glad to get rid of our business. Very cold and uncaring. I will never return and will tell everyone to stay away.
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Wendy Norman
The staff at Bellson-whether tech, front office, boarding or doctor-are always knowledgeable, caring and friendly. They take the time to know you and your pet as friends, not just "clients" or patients. That, in my mind, improves not only the care the pets receive, but the peace of mind one has going there.
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Susan Franceschi
Ever since moving to Columbia, IL (7 yrs. ago), we have had nothing but excellent care for our chocolate lab. He is 9 now, and has undergone 2 surgeries at Belson (knee & removal of tumors)...and recovered with gusto. We love our Dr. Rita and all of the staff!!! We would recommend them to everyone!!
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Christian Sanders
Dr. Rita Ryerson & the entire staff is fantastic! Very knowledgeable, caring & helpful...highly recommended!
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A Private User
Enough said. I wont get into details but my best friend died while in their care. Never again.....
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Amy Burns
Everyone there is amazing, and babys Hank like hes not a dog.....lol
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Steve Holmes
Great place with great people. They take great care of my dogs.
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Susan O
Its very convenient and the staff is very nice.