Millbrook Animal Care Clinic

1881 S Randall Rd, Geneva, IL 60134, USA

Category:	Veterinarian
Address:	1881 S Randall Rd, Geneva, IL 60134, USA
Phone:	+1 630-208-7027
Site:	animalcaregeneva.com
Rating:	4.6
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–3PM 10AM–2PM

Location

Photos 1

Reviews 12

Aleksandr Romanov

Absolute dilettantes as VETERINARIANS, they might be a good doctors, but hey, they must know how to treat not vegetables but ANIMALS. My German Sheppard dog is always very nervous in clinics so we always put muzzle and keep him on a leash when going to doctors, ant it is quite obvious that dog is not calm. So I was extremely surprised when during our first visit for vaccination doctor decided to inspect my dogs heart (probably to raise the bill) and without warning approached and tried to touch unsecured dog. Of course she was hit by dog muzzle, nothing bad but totally predictable and CONTROLLABLE behavior, if you are professional of any level. So doctor forced us to buy sedative pills an we gave it to dog before our second visit. Total fiasco at second visit: the "animal doctor" came in, step back to the corner as soon as my dog barked and refused to inspect him, even though dog was on a leash and muzzled. What?! This dilettante "veterinarian" told us that the only way she will take care of our dog is if he will take pills or shots that will get dog to unconscious condition. After we came home the pills get to full effect and dog was completely drunk and it was real pain to look at our friend in such terrible condition. NO way I will visit this terrible clinic once more or recommend to someone else. The other terrible thing is that management of this clinic think that it is OK to flood my email with spam. Even one star is too much.

David Stone

Having been with a different clinic not in the area for 16 years for our 1st furry baby, we werent planning on changing. However, Millbrook came highly recommended. We couldnt be happier, from the moment you go in who ever is on staff at front welcome you as if being welcomed to their home. The techs then are wonderful with our little girl Josie, she is so comfortable and happy to see them. Finally, our Dr. David Kaufman, Wow! At 1st I thought "so young" then realized "so what". So knowledgeable and so kind, we trust Josie 100% with him and more importantly so does Josie :-) We adopted Josie @ 10 weeks so she had multiple visits for all the treatments that are expected. Also recently was boarded there, we were given a tour, very nice. Every visit is ***** out of *****. Thank you Millbrook, you all are amazing. PS for those that price matters 1st, no worries.

Gina Tenuto

We have been going to Millbrook since April this year and couldnt be happier. Everyone from reception, front desk, techs, kennel personnel and doctors have been phenominal! When searching for a new vet clinic that also boards we werent sure if we would find one that we felt comfortable with caring for as well as leaving our pet with for boarding knowing that they would be happy and well taken care of. We were at a point where it didnt look like we would be able to find another close to home and cause us to make long out of the way drives from home in order to do so. Seeing all of the great reviews for Millbrook made it easy and we couldnt be happier. Everyone takes the time to listen to our concerns and make us and our pet feel at ease. Very clean! Everyone at Millbrook genuinely cares about your pet and you. Glad we found you!

Arlene Brucato

Cant say enough about Millbrook Animal Care Clinic. Our Maltipoo Bella had a problem and even tho we are fairly new residents in Batavia, we havent need a vet. But when I called Millbrook, they were so helpful and took us right away. 5 minutes from our home, so its also so convenient for us. They took care of our Bella and were thankful it wasnt something serious. Thank you Millbrook for being so helpful. We really appreciate it and you are now our vet clinic. We also have told some of our dog/cat owner neighbors about Millbrook. You may be hearing from some of them.

Netty D

I recently moved to the area, and adopted a rescue Maine Coon kitten, and the staff here have been courteous, excellent, with top-notch service answering all of my "new pet parent" questions. Ive had cats my entire life, but nothing prepares you for your first kitten without your parents. She is now in perfect health, and even purrs for the staff. Shes one of a few feline patients who comes in on a leash, and I feel very safe leaving her if I must go out of town and cannot take her with me. I also love the fact I can take her "sister" my leopard gecko here as well.

Andi Beshir

I greatly appreciate the service provided to my pets, they really go above and beyond here. On multiple occasions I have needed to bring in my cat last minute due to a variety of semi-urgent needs and they have always accommodated me, helped my pet, and then the doctor himself called to check up on kitty. In my 30 years of owning animals this is the best vets office I have ever been to. I especially liked Dr. Matt Ulrich, he is a kind and caring doctor and I really appreciate everything he has done for us!

A Private User

The Dr. Really cares about pets. Its not fake but genuine. He spent a ton of time trying to help my sons guinea pig and was gentle and thorough with his exam. His price was extremely reasonable for the amount of time he spent. What was amazing was he never tried to up-sell us on anything like it seems so many vets do. The only downside of Millbrook is they are extremely busy. The way they treat animals and their owners, its obvious why!!

Katie Lord

I highly recommend you make this place first on your list for veterinary care. The veterinarians (specifically Dr. David) here have taken such wonderful care of my dog. He cares for her as if she was his own. I dont know what Id do without this place. After having an incident involving a swallowed tennis ball, they were able to do surgery the same day to remove the blockage. Their service is the best any pet owner could ask for.

Kristin Jutrzonka

I cant speak to the veterinary care as my animals are patients at another clinic (they dont do boarding). Ive boarded my dog here a couple of times now and have been very happy with the experience. The staff is friendly and understanding when dealing with my very difficult dog. I also enjoy the peace of mind of knowing that if a medical concern arises, theres a trained staff on site that can handle the matter.

Nikki Tang

Excellent service all around - front desk, the person who roomed my dog, and the veterinarian. The doctor was knowledgeable and patiently answered all of my questions. He even said that I can leave a voicemail with any future questions that might pop up and that hed respond before the end of that day. Apparently he calls back every voicemail before going home! Wow! Its a beautiful, clean, and spacious clinic.

Justin Rush

Only place I would take my pup Jerry. He loves to see Dr. David and the rest of the team. Jerry has had multiple surgeries for cancer, ACL, etc and I have great confidence that he is always receiving the best care possible. Additionally, I am annoying and ask a ton of redundant questions and they always are patient and spend as much time with me as needed.

Jeff Shaw

Excellent. Very knowledgeable staff with a real passion in caring for animals. Pricing is reasonable. I feel very comfortable knowing the staff at Millbrook are the caretakers of my animals. We have three dogs and two parrots. Dr. Bongiorno has a special expertise with birds and knows how to care for them. He is gentle and loving with all our animals.