Insights Optical

415 S Clarizz Blvd, Bloomington, IN 47401, USA

Category:	Eye Care Center
Address:	415 S Clarizz Blvd, Bloomington, IN 47401, USA
Phone:	+1 812-333-1911
Site:	insightsoptical.com
Rating:	4.5
Working:	10AM–7PM 9AM–5PM 10AM–3PM 9AM–5PM 9AM–5PM 9AM–2PM Closed

Location

Photos 30

Reviews 13

Jo C

I went to get my eyes examined and asked the doctor while in the exam room why my eyes might be gooey all day every day. I am not a doctor so was asking to make sure it wasnt a medical issue. The response was "do you have allergies?" I said "no, not really" And the response was "oh ok". Nothing more was mentioned. I got the rest of my exam, ordered my lenses and went back a week later to pick them up. They popped them into my frames and the girl said "Can you see?". I wear bifocals and wasnt given a thing to look at to see if I could actually see. I gave them a few days for my eyes to adjust, which they did not. I couldnt see a thing except distance. I couldnt see anything at all except straight ahead. I went to another facility and asked if they would put my old lenses back in my frames. Thank goodness Insights did give me back my old lenses. I was able to see again and went the first chance I had back to the office and told them my lenses werent correct. I had to leave and come back yet again when the lab tech was in to talk to them. They argued that the prescription was correct and perhaps the brand of lenses they ordered was causing the issue. They said they would order new ones in the brand I wear now. I went back 4 more times and find a printed note on the door saying they were closed on the following Saturdays (with a list of days). The office hours are Monday - Saturday....except the days they decide to be closed and post in on the door. I called the office and asked for a refund. They called back and the girl was rude and stated that I needed to call to see if they were open, write down the days they are closed, and so on. Then I asked what would be done if they were not right when I finally did get there to get them and she said "well thats putting the cart before the horse" More rude things were said and I am not confident at all that I will ever get my lenses corrected and can assure you I wont be back.

A Private User

Insights Optical is a business rather than a health care provider, and its entire model is based on extracting the most money from the patient. Most places charge a new patient contact fitting fee; this place charges you each and every time you go in for a prescription renewal. Dr. Short also refused to listen to me when I responded to the eye exam to determine my prescription; as a result, my distance vision is fine, but things are blurry in one eye when I view things that are closer (which, because I work at a computer, is more important). I would recommend against ever going to Insights Optical unless you want a doctor who doesnt listen to you and an office focused on extracting as many extra fees from your wallet as possible.

Jamie Morris

In 2013 during a routine pediatric exam for my infant son, the pediatrician thought he saw a problem with my sons eye. I immediately called Dr. Zac Short. He calmed my nerves from the beginning of the exam and was amazing with my son, who was less than a year old. He explained things to me about the eye in lay terms and was able to assure me things were ok right there during the exam. From that point forward I started seeing Dr. Short for my eye exams/glasses and also referred my father. In addition the staff is friendly and their eyewear selection is expansive. I couldnt be happier with Dr. Zac Short and Insights Optical!

James Shearn

Just having moved to Bloomington, I needed to find a new eye doctor. Over the past few years I had been frustrated by the apparent fact that I would need trifocals as well as reading glasses.Plus I was constantly raising my head to see. Each year I tried a new eye doctor with the same results. But now, Insights eliminated the reading glasses. I can see my whole world with just the one pair and they are comfortable, attractive, and no more neck exercises required! Thank you Insights! The office staff were attentive, helpful, and welcoming. Scott Loman

A Private User

My son and I had a great experience with Dr. Short and his staff at Insights Optical. Everyone was extremely helpful in meeting my 10 year olds needs for his every day glasses and finding the right athleticware as well. It was nice to have a thorough exam without it being hours long like the previous places we had been before. Now my son and I look forward to his annual eye exam. I highly recommend Insights Optical for all your glasses needs!

Kevin Stryker

I have been a patient at Insights Optical for years and have always had a pleasant experience. The selection of frames is great and the doctors and staff are always helpful. My whole family now comes to Insights, including my 3 yr old daughter. Dr. Zac made her feel at ease and truly a fun and happy experience for her first eye exam. I would highly recommend Dr. Zac and Dr. Diane as a family eye care provider.

Johnna Davis

Awesome optometry practice! I have seen both doctors at Insights Optical, and they are always thorough and willing to take the time to answer my questions. Both doctors are friendly, caring and very knowledgeable. The staff is always helpful in picking out my glasses and making sure they fit me just right. I also purchased my favorite pair of sunglasses here as well. I highly recommend Insights Optical!

Rogers Binford PTO

As an adult I have never had eye problems, which makes it different when 2 out of my 3 children have a need for glasses. Both Dr Diane, Dr Zac Short and staff are great with my kids and my kids enjoy their appointments. Both Drs are very informative, patient and trustworthy.....just what one hopes for in a Dr.

Brandon Nylund

Fantastic optometry experience. I went in for a contact fitting and prescription renewal, and the service was thorough, quick and friendly. Their frame selection looked immense and varied, and their staff was helpful and kind. Will definitely be coming back to Insights optical for any further optometry needs.

Joe Fleming

I visited Insights to get my vision checked after having some difficulty with night time driving. The examination was very informative and I was able to have all my questions answered. The staff was very helpful in picking out my first pair of glasses. Overall a very good experience.

Jeffrey Jones

I have been a patient for years and have always had great experiences at Insights Optical. I always feel good supporting local businesses and I use Insights for all my eyeware and contact lense needs.

Tyler Elliott

Quick, polite, and let me check out the eye wear without hounding me with sales pitches. What more can you ask for?

Stephen Causseaux

Great service and great frame selection.