North Country Animal Hospital

Category:	Animal Hospital
Address:	156 Main St, Caribou, ME 04736, USA
Phone:	+1 207-492-4651
Site:	northcountryanimalhospital.net
Rating:	4.2
Working:	8AM–5PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 9AM–4PM Closed

Location

Photos 15

Reviews 15

Stevie Oakes

Im actually suspicious about the couple of good reviews this place has. They may have written them themselves. I really think this area needs more vets that know about and care about our pets. I went there once because, sadly, they had the least bad reviews. Im sorry to say I was disappointed. Its like they have no soul, no compassion for our pets. Clearly they are not in it for love of our creatures, but rather for money only. I get the business aspect of it and I will always pay my vet bills, but they were insulting in the way that every word and action was designed to cause me to spend more money. I just asked her to look at one little thing beyond a regular wellness visit, and she tried to talk me into making another appointment but I refused. It took her 10 seconds to look at a bump on my cat and charged me over $20 extra for that 10 seconds. She never checked my pets temperature and just rolled her eyes when I asked about that and about cleaning my cats ears. I didnt dare to ask about trimming his claws. I didnt want to embarrass either of us.You can tell when a vet likes her patients and likes her job. I dont think she likes either. The most important thing for her was directing me to the cash register for what turned out to be and extra 60 bucks on top of a prepaid visit. Either they are desperately broke, or they are just plain greedy. Either way these people have no soul and will never see me or any of my family or friends again. I will try someone else and keep trying until I find the right vet even if I have to drive to Bangor or beyond. Sorry, but I cannot recommend this stone cold business.

Lady Gaga

Seven weeks ago I took our 15-year-old cat here because he needed an abscess tooth pulled. In the process, his jaw was broken, and the doctor ended up pulling three teeth. She lied and said he came in with a broken jaw. We were billed over $330 for a broken jaw. The bill didnt mention anything about teeth. Our cat came home with his jaw wired and pain medicine for three days. He was in such pain that he couldnt lie down, and he didnt want anybody touching him. My wife went back for more medicine for pain, and they gave three more days worth, which wasnt enough. My wife told her that he did not come in with a broken jaw. Hes been in a great deal of pain for three weeks. The doctor lied to cover herself. My cat will never go back there, nor would I recommend them to anyone else! I will take him elsewhere to have his wire removed. All she wouldve had to do is to admit that she broke his jaw, but she wouldnt after being confronted. You dont yank on a 15 yr old cats jaw, and then say "well his bones are brittle!" On top of that, lie about him coming in like that, which is false!! When I spoke with Dr. Mcquade, she insinuated that she was going to agree with what was written on the doctors record. There was ZERO compassion, she didnt care. Matter of fact, she wouldnt even see me in person, as I tried twice. She insisted we talk over the phone. She did not care, because they were already paid to have the wire removed..which they charged us in advance for. It will cost me extra, but I dont care. I will NOT go back.

J Green

Became clients in July and they were fabulous over the phone. The service was mediocre for the actual appointment. I just tried to make an appt. for my cat who is suddenly ill, and they said they couldnt see him for almost 3 weeks. I told them he needs blood work as he is losing weight quickly. Compassion? None. They suggested I go to another vet. I have several pets and I will happily go elsewhere. I am extremely disappointed at the lack of interest and caring. Their website lists emergency hours but they did not offer that service to me.

Jana Dumond

I have been a client of this wonderful clinic ever since Dr. McQuade purchased it from Dr. Smith. I would never trust my pets with anyone else. Every service from new pets, surgery, tests, spaying, neutering, illness, emergencies, senior pet care, and yes even that final good-bye have been rendered to my many pets with care, love, and compassion. I Love Dr. McQuade and her co-doctors and staff. Thank you.

Amy Grandmaison

I have been taking my animals to this vet for a couple years now. The receptionists are awesome, Terry and the rest of the staff are just wonderful. We know our animals are in good hands which is why we continue our services with North Country Animal Hospital. Thank you for all your services, without all of you we would not have our "big guy" here with us today!!

Franklin Koch

I wouldnt recommend putting your dog down here they have no heart or concern for your animal theyd rather have the dog suffer instead of putting it down they rather make it suffer threw the weekend I would never recommend this vet to any one!

Jean Brawn

North Country has recently been sold. In the last week I have had a terrible customer service experience and an ok one. At the front desk, at least, Jami is the only staff member with any empathy or compassion.

Kimberly Sebold

All of the vets and staff are wonderful and caring. They are very knowledgeable and they do not suggest procedures unless they are absolutely necessary. I would recommend North Country Animal Hospital to anyone.

Dana Pike

I have had no problems with North Country animal hospital, and they have always been willing to provide service on short notice.

Joshua Ramos

Very friendly staff. Knowledgeable and more affordable then other vets in the area

Debbie M.

They are wonderful with my pets. I would recommend them to anyone.

Glenn Conroy

Very kind and loving, always ready to help.

Bart Hill

They want to bury their mistakes.

Daniel Powers

Great staff very caring