St. Charles Animal Hospital

Reviews 8

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John Eichstadt

Relocated new to the area and started looking for a Vet to care for my family member due to signs of a breathing issue. We stopped in as we seen the sign at the entrance of the roadway and was hoping they would help and not point us to another location like a couple of previous ones had. They took my dog in with no prior scheduled appointment, Dr. Neuman not only provided a clear diagnosis but presented all options and provided me in my family on how to make my 10 year old dogs life more comfortable as well as great education on what was happening, to include listening to his heart so we could hear the issue. The Doc provided a prescriptive pharmaceutical regiment as well as piece of mind for my wife and daughter. Dr. Neuman and his staff were all caring, empathetic and extremely professional. The pharmaceutical regiment was not costly and the office visit fair in price. Though it was clear there was no full cure, it was clear we still had some time with him. Also upon paying my bill the staff had heard that I was Military and they provided a discount. First time in my life I had ever received anything like that from a Vet clinic. Dr. Neuman and this hospital have made me and my family a patron for life or as long as we are in this area. Thank you for everything in this time of change. Facility was clean and comfortable.

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Sharon J.

This review speaks to the care I have received from Dr. Neuman and his office staff. Dr. Neuman is currently treating my four elderly cats. If you are looking for a professional and caring vet, he is both. His thorough explanations of all procedures is a welcome relief to any pet owner. There is never any push to do anything, but he presents the pros and cons. The emphasis on pain management after surgical procedures was extremely important to me. My cats were handled with respect and gentleness. I could always reach him for answers to my questions. Everyone I came in contact with was exceptional. What makes a difference in this office is sufficient staff handling the variety of jobs that need to be done so the customer does not feel left hanging or rushed. The vet techs were knowledgeable, and the front office runs with calm precision. Anyone who has ever visited a vets office where it is a mad house will appreciate how this office runs. A small but important touch is cats and dogs have opposite sides in the waiting room. I also feel that if anyone has any problems with how their pet is handled or the treatment they receive, Dr. Neuman would want to know about it. His emphasis seems to be on care to your pet and YOU. Ive been elsewhere, but as long as Dr. Neuman is practicing, he will be my choice.

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Chelsey Hibbard

We wanted to personally thank the staff of St. Charles Animal Hospital for their warmth and kindness when we had to put our beloved cat, Calli, down unexpectedly on Christmas Eve. We had brought her in thinking it was just a "check up" to figure out why she had stopped eating over the past couple of days, only to find out she had a very large tumor in her stomach. The prognosis was not good and we made the very difficult decision to have her put down at that time. The decision to put our pets down – and the sadness that ensues – is always hard, but everyone at St. Charles Animal Hospital did such an amazing job. The genuine caring and warmth showed by each and every person of that staff was overwhelming and greatly needed and appreciated by us. To know that the doctor (Dr. Siskovich) and technicians took this just as hard as we did let us know that our Calli was given the best treatment and left this world with people who truly cared about her. Their thoughtful actions during the whole procedure did more for us than words can say. As a final touch, they also sent flowers to our house on Callis behalf, of which we also greatly appreciated.

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Marissa Mumbulo

The entire staff at St. Charles Animal Hospital is very friendly and professional. The facility is clean and the experience is always great for me and my pets! The entire staff from the receptionists, to the techs, to the doctors truly care for their clients and their pets. Thank you to Dr. Davis and Dr. Siskovich for the amazing care they have given to all my fur babies! They are two truly amazing vets and I appreciate the time they take to always answer my questions and educate me about my pet ( whether they are healthy, sick, or injured) instead of just handing me medication and a bill like other vets I have been to in the past. They truly care for their clients and their pets! If youre looking for a great vet office with extrodinary staff, head to St. Charles Animal Hospital!

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Tonya Alton

My family and I recently went on vacation to Florida and decided not to take our dog with us. We were hesitant due to past issues with boarding but we were very pleased with this hospital for our veterinary services. Boarding was totally awesome for our dog and they were always so pleasant when I called daily to check on our dog, they even put a pic of him on Facebook for us to view while we were away. Our dog even seemed to be more disciplined when we got back if that makes any sense :). It was a great experience and exactly what I expected from them. We will use them for boarding from now on and the peace of mind is beyond words.

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pamela crenshaw

My cat does NOT like to be handled. He can be rather difficult. The Dr.and Technician handled my cat quite well. They were able to get an x-ray, administer an IV of much needed fluids and get a blood sample. Thats a LOT for my cat. I appreciate the kindness and patience show to my cat. He can be a quite disagreeable. Im also very thankful for the attention to my concerns. I dont know who can get a cat to take a pill, but me nor my husband nor my son can. So they called the company ordered a liquid version for me. We truly appreciate that level of professionalism. Weve been with St Charles Animal Hospital for several years now.

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Charles Featherstone

We were traveling through St. Charles in our motor home with our two Golden Retrievers. Both got sick during our trip home. The people at Sundemier RV Park in St. Charles recommended your clinic. The lady we talked to on the phone was very understanding and got us in that afternoon to see Dr. Katy. She was absolutely wonderful. She diagnosed both dogs quickly and prescribed medicine for both. We gave them the medicine and food prescribed and they started to get better quickly. A few days after returning home to Kansas City, they both were completely recovered and have had no further problems. Thank you St. Charles Animal Hospital.

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Paul Donato

St. Charles Animal Hospital has provided my puppy consistent, excellent care over the past six months. The front desk staff is friendly, welcoming and efficient. We have health insurance for our dog and the staff cheerfully have helped us navigate any snags in the claims process. The doctors are generous with their time and knowledge. Dr Neuman, in particular, offers thorough explanations of the problems and solutions. No question goes unanswered. We are thankful for the discount on spaying and the use of laser surgery that makes healing easier. A great practice that I recommend without reservation.

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