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Coolridge Animal Hospital

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6801 Old Branch Ave, Temple Hills, MD 20748, USA


Category: Animal Hospital
Address: 6801 Old Branch Ave, Temple Hills, MD 20748, USA
Phone: +1 301-449-1610
Site: coolridgeah.com
Rating: 4.2
Working: 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8PM–12AM 12AM–2PM

Location




Photos 19

Reviews 7

MI

Michael King

I brought my cat here beciase her regular vet was out of the country and she needed immediate attention. They did treat my cat and gave her an antibiotic to clear up her cough. Inner office communition is not very good. Depends on which person answers the phone whether or not they care enough to look at a chart to give you accurate information. After going through the bill I called with a question about a test they ran and the vetrinarian just kept repeating the test results to me like im an idiot instead of explaining why it was neccessary. I asked was is there any other way to explain it to me so that I understood and she got an attitude. They also sent me to their website to buy cat food where it is the 2nd from the most expensive place I found after doing a 5 min Internet search not even telling me there was a less expensive option. Thats just what they had available. They did make my cat feel better which is why Im giving 2 stars but they dont seem to be the most honest people and they lack proffesionalism. Im not even taking my cat back there for a follow up. I would not recommend this place unless its a dire emergency.


CA

Carole Warren

For the most part, my experience over the past 6 to 8 months has been good, though some staff members can be a bit curt and abrupt. Perhaps theyre having a crazy busy day or dealing with the unfortunate loss of a pet (I know, no excuse right, but they too are human). Most will make an effort to provide good customer service and no doubt know that this helps their business remain in good standing with its customers. Sometimes ratings embellished after a great experience or written without consideration when not so good. Whatever the case, I remain a loyal customer at Coolridge after leaving Indian Head (another story) and appreciate the efforts of staff, assistants and Vets who take time to talk to you, entertain our animals, our anxieties and questions. For now Im good with the service ☺.


SH

Shirlene Ogburn

I have used this vet for several years with my two boxers and the Maltese I had. They have excellent customer service. They treat your pet as if its their pet and most important, I TRUST THEIR ADVISE. I highly recommend them.


NI

Nicole Garner

I have 2 dogs and have been taking them to coolridge for several years now. I like the service I get here, and love my vet Dr. Davis, and the support staff is always curteous and gentle with my pets.


JO

Josh Gray

Great/friendly vets there have done a lot for every dog I have had and currently have...they know how to take care of animals very well.. They do accept pitbulls.. I would recommend it to everyone.


RE

Rebecca Larson

Great personal service! They really care about my pets!


MI

Millicent Brown

Love the staff



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