Beverly Animal Natural Health

Category:	Veterinarian
Address:	409 Cabot St, Beverly, MA 01915, USA
Phone:	+1 978-927-3622
Site:	banhc.com
Rating:	4.5

Location

Photos 9

Reviews 14

Ms. E

Constant Miscommunication. I have been taking my pets here for almost five years. One positive is that they are open to alternative treatments, and dont just try to medicate everything, which I appreciate. However, I often feel the two vets miscommunicate with me and eachother. They have "Call in time" which is about 20 minutes a day, only giving them enough time to talk to a couple patients, and are therefor rushed on the phone and come across as insensitive. One vet, in particular, constantly seems like she just cant be bothered, although is better via email. On multiple occasions I have paid for a visit where I was rushed through and left still not understanding what was going on with my pet nor how to fix the problem. It seems they are charging me for almost nothing. One vet will tell me one thing, another vet will tell me another. If there is any discrepency, they claim they "Have it in their notes" as if their notes are right, I am wrong, end of story. It is so frustrating and I just want to shout, "Take better notes! Communicate better with each other and with your patience!" I only have my few pets, I am not dealing with hundreds of pets, therefor, it is much easier for me to remember specifics of one conversation about animals. They dont take this into consideration and are instead argumentative and demeaning. The only reason I continue going to them is out of geographical proximity making them the most convenient but I often go to another vet for any bigger issues with my pets, other than a checkup. I have many friends in the area who have tried this place and have had the same experience. In fact, many have expressed they feel this vets main priority is money, rather than helping people and animals. I would hate to think this true, but, they should really make some improvements so people dont feel this way.

Johnny G

When our thirteen year old Tibetan Terrier, Simon, was diagnosed with lymphoma in early September, we consulted with Dr. Crowley after seeing our local veterinarian. She examined him thoroughly, understood our rejection of chemotherapy, and suggested various alternatives ways we could care for Simon. We did the best we could for our companion, yet lost him last week. Whether you are looking for a traditional or an alternative veterinarian, we believe Dr. Crowley to be professional as well as compassionate. We would have no reservation in bringing another canine companion to her for diagnosis and treatment. John Grausam and Katrin Winterer

Michael Taylor

The quality of care for all my pets has always been the best. I am so pleased with all the staff who are helpful, caring and understanding, especially during crisis and/or acute situation. The professional staff are top notch and hold themselves to the highest standard of care for all pets. This group is a jewel of the North Shore.

William Sullivan

The most knowledgeable and caring vet I have ever used. I take my four dogs there. Was referred there after a friend had a dog that was going to be put to sleep at her current vet due to miss diagnosis. Dr Crowley was seen for a 2nd opinion, dog was properly diagnosed and back on his feet in a week.

Drew Deppen

Have to say we absolutely love this place. They are not only great doctors that take a conservative and natural approach, but in general we feel totally safe here. Front desk staff is absolutely great, cant speak highly enough of the staff! Great vet office- take your pet here.

Matthew Munzing

We have been taking our animals to BANHC since 2001 and even though we moved over an hour away, we still go there. Their staff has been nothing short of exceptional in helping us take care of our beloved pets. I highly recommend their services to anyone with a pet.

Karen Abbott

I cannot overstate how wonderful these doctors are! They have cared for our dogs for over twelve years and their true care, followup and incredibly well run practice has amazed me. So fortunate to have found them!

Kate Woods

I recently began bringing my labradoodle here and I couldnt be happier with the care shes received. Dr. Crowley is professional, knowledgeable and engaging. The staff is equally a pleasure to deal with.

Sherry Kelley

Ive been taking my dog to B.A.N.H. ever since he came to me from Arkansas (four years ago). Ive been very happy with the care and concern they have given my little guy. The staff is awesome.

Amelia Isabella

all of the staff at BANHC genuinely care for each individual pet. They arent looking to make a buck and over medicate, and theyre very gentle and loving too.

KAREN POTTER

Extremely caring & knowledgeable! All staff very helpful and friendly. The best for you and your pet!!!

Sue Hacker

Great staff and care for my pet.

Laura Cronin

Great staff and terrific care

Joel Waterman

Excellent care for your pets