Category: | Animal Hospital |
Address: | 961 William T Morrissey Blvd, Dorchester, MA 02122, USA |
Phone: | +1 617-288-2333 |
Site: | neponsetanimalhospital.com |
Rating: | 3.7 |
Working: | 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–8PM 7:30AM–6:30PM 7:30AM–5PM 9AM–5PM |
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Christine Norton
I have, in the past, taken my cat, Max, there a few times when my regular veterinarian was unavailable. If it werent for NPC giving me an emergency appointment my beloved cat would have died long ago. They diagnosed and treated him for a bladder infection, which if left untreated, is very painful and very dangerous for a male cat. The cost did not vary much from my regular vet, and the staff could not have been nicer to my cat and me. While being examined, the vet tech kissed him on the head! I was so impressed with the loving care he was given and how nice they were to me. The exam room and the reception area has always been immaculate, so I dont understand how somebody could write a review saying it was dirty unless something else angered them and it made them feel better to make up something negative. A couple of years ago my niece rushed her little Yorkie mix in for an emergency visit. She had to leave her there and when she went back with her mother, her mother was on the verge of hysteria wanting poor little Rosie. Instead of telling my sister to be quiet or asking her to wait outside, they smiled and calmly got Rosie and brought her out. That did it for my niece that day; she told me she wouldnt even think of going anywhere else. Last Friday morning my friend called to make an emergency appointment for her cat, Oscar. He had stopped eating and was very thin. My friend was afraid this was really bad news, which, unfortunately for her, it was. She was given an appointment for nine thirty that morning. The first thing we noticed when we pulled into the parking lot was that almost all of the parked cars had Pet Friendly license plates, including mine, which benefits the spay/neuter programs. As soon as we walked in we were immediately greeted by the staff. They were kind, courteous and professional. Within ten minutes we were in the exam room with the vet tech and the vet. Dr. Keith examined sixteen year old Oscar and told my friend he had a mass (cancer). She was extremely sympathetic and so kind to us, as was the vet tech. It was quite obvious they chose this profession for their love of animals, not money. From the moment we walked in until the moment we left we were treated with dignity and respect. The staff was warm and friendly and the entire hospital was visibly clean and obviously not neglected. They even have a mascot, a black and white cat, named Christopher, who sits by the door. As we were leaving the hospital the owner walked in and right away asked us if we needed anything. Hows that for service?
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rachel Murphy
I have been bringing my two cats and dog to Neponset Animal Hospital for 8 years. I have not only used their medical services but boarding and grooming as well. I feel safe leaving my animals there, knowing that they are checked on constantly. Earlier this winter, while I was away, my male cat had some urination problems and they were worried that he could block. I was called immediately and they explained exactly what was going on. I felt so far from my little guy but the staff really made me feel better and relaxed. Long story short, thanks to the tentative staff, "Flea" is fine and did not block. I appreciate how clear the staff is when it comes to dealing with the bill, there were no surprises. I love that they sell food and toys there, great prices too. Last but not least, the grooming staff is really nice and talented.They even offer colored dye! Overall, I really love coming to Neponset and hope my story helps you in choosing the right hospital!
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Srikanth Majji
Unprofessional groomers. They hurt my dog. They didnt even took responsibility to apologize. They cut her in 4 different spots which caused her ear infection. On top of hurting my dog when I took her for Doctor visit to check her ear infection. They charged me for visit. They made me to pay for her medicine too. What professional services are this people offering? Im first time dog owner and my dog is 8 months old and to deal with this situation is so tough. Accidents happen but not in 4 spots and if you make mistake own it up and be responsible. I gave 4 star before this but with last visit and final visit, my review changed to 1 star. I wish there is negative rating. People if you love your dog and dont want to hurt her/him please be away from this place. Note-But I love the Doctor she is an amazing lady and the staff are friendly. My only concern is about grooming and management not taking responsibility of it.
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lindsey burnes
Place is HORRID, it deserves zero stars. I brought my dog there multiple times over 2 months for an issue that didnt go away. I returned and dr domit walks into the room and said "are we ready to let go now?", excuse me did someone tell you i was here to put down my dog? Disgusting! She turns and says "if you want to you can bring him to a specialist". Uh ya i will thanks. Bring him to SSAH weymouth and they figure out my dog had DRY EYE!!!!!!! Which created an ulcer in the eye and caused an infection. I called to get my money back, not only was the tall man that works there rude to me, i have received no call 2 weeks later. They are incompentent, rude and cheap. DO NOT GO HERE. Had i not had the means to go to a specialist or trusted dr domit, the dog would have been out down prematurely. Place is absolutley disgusting!!!! I want them out of business!
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Christina Langan
We bring our furry family members to Neponset Animal Hospital. We wouldnt take them anywhere else. This past January they boarded and were groomed while we went on vacation. As always, we were pleased to know they were loved and well taken care of while we were away. They came home groomed perfectly and exactly as we had requested. As our dogs age they need to be groomed more frequently and Neponset always does a beautiful job! They will be due next month for their vaccines and wellness exams. The veterinarians have been fantastic with helping us keep our fur babies health as they age. Thank you Neponset!
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ashley j.
I bring all my animals to Neponset and wouldnt think of bringing them anywhere else! My appointments are always so thorough, they only recommend things that they think are medically necessary and contrary to other reviews ive seen they dont ever seem to try to "sell" me services that my pet doesnt need. Ive seen reviews that you never see the same vet twice but thats not true every time ive requested to see a certain vet theyve always been very accommodating and schedule appropriately! I usually see Dr. Keith (who is AWESOME) but i have seen other vets and theyve all been great too!
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Jennifer Melo
Couldnt be happier with Neponset Animal Hospital! I brought my 6month old Italian greyhound to get neutered a couple weeks ago, and was very pleased with the procedure, and the service we received here. Overall a great experience. Dr. Domit did an amazing job, and the staff was extremely helpful answering all our questions and taking care of our Bruno. The manager Richard was also a pleasure! He answered all our questions and was very knowledgeable. We have been coming here since Bruno was just a little puppy and we will continue bringing him here!