Category: | Veterinarian |
Address: | 1500 Gorham St, Lowell, MA 01852, USA |
Phone: | +1 978-453-1784 |
Site: | linwoodah.com |
Rating: | 4.1 |
Working: | 7AM–8PM 7AM–8PM 7AM–7:30PM 7AM–7:30PM 7AM–6:30PM 8AM–3PM Closed |
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Ian B
This practice has been leading this way for awhile, but they have truly made the transition from compassionate veterinary office to animal apothecary. Veterinarians, uninformed about the compounds they prescribe and putting animals at risk. Saddling up to Big Pharma and prescribing only certain medications. Additionally, resisting to provide written prescriptions forcing you to purchase their overly marked up meds from their office. If you manage to wrestle a written scrip from one of their doctors, then they flat out refuse to fax it to your online pharmacy for immediate filling, regardless of the need of the patient. Greed has fully replaced compassion. hostility and the most atrociously horrific customer service imaginable. I had been overly patient with this business, as I tend to do. After giving them the benefit of the doubt and switching vets within their practice several times, I have found the situation hopeless. Whenever this practice is challenged by someone knowledgeable, or a customer states that what would make their experience better is if they provide written scrips and fax them to the pharmacy (like a real doctors practice) the reactions is sheer hostility. Face to face meetings are conducted behind closed doors so that the other customers that arent as knowledgeable continue to be fleeced by these mountebanks. If you do now, or plan on attending this practice in the future, keep this in mind, and then verify for yourself. I wish you did not have to lose your money to verify it, but it is so astonishing that this practice continues successfully like this with such disdain and contempt for its patronage and such disregard and neglect for the health of the animal over the almighty dollar, that I invite anyone to challenge these facts. I have since interviewed three other practices, who were astonished when I told them these things. One is in Pelham, NH, on in Dracut and one in Lowell. Their charges are competitive to this one, and they are kind, care about the animals health first, support the patients owners rights to choose where to buy their pharmaceuticals (faxing scripts, etc...), offer alternatives, referrals to specialists with discounts, multi-pet discounts, first health check free, willing to fax statements to trainers - day cares and groomers requiring health verification, and more. I had my eyes shut for too long. A vet who will write scripts only for a very few, select products that cannot be purchased outside of a vets office due to new tracking and counterfeit protections that some pharmas are putting in place, only to force the consumer to purchase at a grossly inflated price benefitting the veterinarian and big pharma is an unethical practice and conterintuitive to humane service to the animal.
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Samurai Storm
Do not bring your dog here. The veterinarian overmedicated my dog for his glaucoma. My dog ended up dying a week later. Gizmo was 4 years old. Foster hospital for small animals its a bit of a drive but its worth it. Theyre located in North Grafton they will not overcharge they are very accommodating and open 24 hours a day very compassionate loving people who work there and not looking to overcharge and they know what theyre doing. The real Stinger with Linwood was they still charged my care credit card after my dog passed away! Then proceeded to call me 3 different to see how my dog was going! The first time someone called it should have been written down that he had passed away! As I told them my dog had passed away they didnt care! They wanted that $99.00 for a follow up. I didnt get a good feeling from the veterinarian. I did some reading/ research on Google about the medication Gizmo was given and how overly medicated my dog was. Gizmo was a 15 pounds Shin Tzu and they were giving my dog the equivalent of what you would give a 110 pound dog. He was over medicated and because of that started having seizures and then suffered a stroke. Heres another sting. The woman who did accounting charged my care credit $200 reason being you dont have to pay any interest if youre first charge is $200 so they basically got hundred dollars out of me for free even after I told them that my dog had passed away they did not care they wanted that $99 then proceeded to charge my card $200 dollars! Im still paying on it. Technically they owe me money. Also thr woman I spoke to who charged my card asked one of the vets if they where willing to not charge me after hearing my dog passed away! To wrap this up...... take your time call Tufts take the ride and please bring your dog Tufts Foster hospital for small animals in Grafton Massachusetts.
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Jim Ricca
As a child we always used Linwood, they were the only game in town. As I got older I moved away, moved back etc. and Linwood kinda got lost in the shuffle. Apparently I became attracted to the newer, shinier version of a Veterinary practice. Fast forward several years and I realized after leaving the vets office I always felt like I was being up-$old on everything, guilt-ed into more expensive treatments where other approaches might be just as effective. Many of these "shiny" practices feel to me like theyre trying to model healthcare on some franchised system. After becoming frustrated with this approach I remembered the Vet. of my youth...Linwood and decided to give them a shot, and only then realized how much I missed real family practices. Linwood reminds me of an old-school family practice where the Dr.s know and care for their patients. By the way, I had the complete opposite experience that the previous poster mentions. In fact hes describing exactly the OTHER vets that led me back to Linwood.
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Alexis Ploss
We did a lot of research about local vets prior to getting our puppy, Ada. Linwood stuck out to us as being very science oriented and cared a lot about being up on the latest research. This was an important factor in choosing a veterinarian. Linwood has consistently been there in crises and routine wellness, treating my dog as their own. I was already impressed by them, and they manage to keep me impressed. We originally started seeing Dr. McCarthy, but have since started seeing Dr. Myers who is very bright and kind. She takes the time to call and update me by phone personally and that just shows me how much they care about their patients.
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Leena Marceau
Id give them a big fat zero if I had the option too. Worst place ever!! Do not and I mean do not bring your pet there, unless you want it to die that is! $1200 later and Your so-called vet has no clue what she is doing let alone diagnosing any animal really. How can your hospital still be in business? Ill never bring any of my pets there ever again. You delete my post and Ill repost everyday till every single pet owner out there that goes there reads it. You guys should be ashamed of yourselves! Horrible place!!
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A Private User
I took my puggle cause she had a really bad rash an they got her right in an i thank them for everything thing they did.... The only thing they didnt offer my dog any treats i found that weird but other then that ill alway go there... Thanx Linwood!!!!
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A Private User
Just called them now after all of these "good" reviews, asked how much their office visits were...then said "thanks so much" and before I could even finish that sentence she hung up on me...no bye or anything. Im going to try somewhere else for surrre.