Category: | Optometrist |
Address: | 94 N Main St, Mansfield, MA 02048, USA |
Phone: | +1 508-339-3952 |
Site: | 1optometrist.com |
Rating: | 4.8 |
Working: | 9AM–5PM 9AM–6:30PM 9AM–4PM 9AM–6:30PM 9AM–3PM 8:30–11:30AM Closed |
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Dorienne Willis
Both my fiancé and I were using Hayden Optometric when we lived in Mansfield. He gave me glasses and my fiancé contact lenses, and my fiancé frequently had problems with his contacts. They didnt fit properly, gave him headaches, and were often out of focus. We went back for another exam a year later, to tell him about the issues he had been having, and before we went in I confirmed with the receptionist that there was not going to be a charge for the exam because I wasnt sure when we were eligible. It turned out that they charged us $75 for the exam, which I paid because I thought it was actually for my own exam as they were on the same day. Upon reviewing my invoice, I emailed Dr. Hayden to explain the situation and to request a refund, explaining that we would not have had the exam had we known we would be charged, since I specifically asked that prior to the exam being conducted. I received an email back (presumably not intended for me) which read simply, "They took the f***ing prescription. No refund." I was livid, so I emailed back and said if this was how he always talked to his patients, Id be happy to find a new doctor. He apologized profusely and blamed it on one of his former staff, who had just left on not-so-great terms, and said that she had access to his email and password and it must have been her. (Why he would not change his password after someone who had access to his account left on bad terms is beyond me, so I dont believe his response.) I got my $75 back, so I took no further action, but we ended up going to a different doctor since we frequently had issues with Dr. Haydens staff being quite rude, and we werent confident in the prescriptions he gave us. Both of us have since seen new doctors who told us that our prescriptions were all wrong, and we can see much better with the new ones. We will tell anyone who will listen to steer clear of Dr. Haydens office.
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Raina Alves
I have been a patient of Dr. Haydens for over a decade. I have found him to be exceptional. He has advised and supported me through advanced vision correction procedures which were highly successful! His dedication to being cutting edge in his profession by getting his nutritionist license and creating applications for both professionals and patients to use is highly impressive. Dr. Hayden shows a true enthusiasm for what he does. In addition he has a way of making patients feel very comfortable and well cared for. I would highly recommend him!!!
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Shawn Campbell
I have been a patient of Dr. Haydens since he took over the business and before that I had been going there since I was 5. Dr. Hayden is so very knowledgeable, and friendly. I have always trusted his opinion on my eyes. My entire family goes to him, and we cant say enough about him or his professional staff. Such a great experience all around. I have recommended friends and they love him too. Couldnt thank him enough for all that he does.
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Kristine Philbrook
Thank you so much to Hayden Optometric Associates in Mansfield, Ma !! I broke my glasses this past weekend ( holiday weekend, of course!)....went there first thing this morning and the young man there was able to repair them !!! This is why I have been going there for years now. The customer service is just fantastic!!! The whole office staff is wonderful.....cant thank you enough!!!
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Richard Diamond
Dr. Haydens staff is very friendly, knowledgeable, and professional. Insurance issues are quickly resolved. And the exam is the most accurate and fastest I have ever experienced, using the latest advanced equipment for the best results. My entire family goes to him. Even my youngest child actually looks forward to the no-pressure, relaxed atmosphere. I highly recommend him.
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Tiffany Persechini
I have never been disappointed when visiting Dr. Haydens office. The staff is welcoming, friendly and helpful. The wait time is minimal and I feel the care that I receive is top notch. Dr. Hayden never makes me feel that he is too busy to see me or that I am just another patient in the course of a long day. I highly recommend Dr. Haydens office.
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Tammy Noll
I have a been a patient of Dr. Haydens for over 10 plus years and have never been disappointed with him or his staff! Dr. Hayden takes the time to listen to you with any concerns you may have, I trust him so much that I recently took my 5 year old for his eye appointment and my son LOVED him. I would not go anywhere else!
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Thomas Bonarrigo
If you are looking for a new place for your eyewear then you have to try Hayden Optometric Associates. Great service, amazing selection and one of the most pleasant office visits you can find! Dr. Hayden is a joy to see, pardon the pun, and his staff is extremely helpful. You cant go wrong when you go right to Hayden!
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Paul Laracy
I had a set appointment but was taken in about an hour later only to find out the doctor took an emergency case before me. It made me feel better to know that if that ever happened to me, I would be put to the top of the list. The staff is very caring and go out of their way to fix any problems. Thank you. Martha
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christine seymour
Dr. Hayden was recommended to me through a friend. Certainly worth the drive from Marlboro, MA. He took care of myself and my husband, very professional, comfortable atmosphere, all the employees were friendly. I will be going back for future eye exams and lenses for myself and the whole family!
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Karen Fiore
Thanks to Dr. Hayden, I wear hard contacts at night, so when I wake up in morning, take them out, I can see clearly with nothing in my eyes. Incredibly freeing experience. The staff is helpful as well. Thank you
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Joseph Taylor
I have had Dr. Hayden for many years as well as my wife. Dr. Hayden is awesome and his staff are, too! I have no reservations about recommending Dr. Hayden to anyone looking for an optometrist.
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Ghengis Khan
I recently visited Hayden Optometric Associates and received excellent service from the entire staff. I would recommend this Optometrist to anybody
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Kris
I have been a patient of Hayden Optometric Associates for at least 8 years and would certainly recommend them!!!!!
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Anand Dhupkar
I have been with Mr Hayden for almost fifteen years and am absolutely happy.