Category: | Family Practice Physician |
Address: | 147 S Main St, Middleton, MA 01949, USA |
Phone: | +1 978-774-2555 |
Site: | familymedicinemiddleton.com |
Rating: | 3.2 |
Working: | 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM Closed Closed |
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Eric Neal
Ive been going here for the past 2 years. Ive had no big problems. Every doctors office you try, theres always going to be something, but for the most part, this place has been pretty well for me. They share a parking lot in Middleton off of Rt. 114 with a few other businesses, so there is always ample parking. The doctors and nurses are very nice and helpful. The staff is good too. Their waiting room is well lit and spacious, always stocked with magazines, not just for women (which is nice). I hate going to the doctors office and seeing only medical journals and woman related magazines! Plus, they have a good, strong and open wifi signal available to clients at no charge. I very much like that they allow payments and are willing to work with clients in their billing department. I now have health insurance, so its no longer a problem, but when I was going "out of the pocket," they always worked with me. The only "big" issue I have with them, is with their phone system. They have an answering service for after / before hours, which is understandable, however there needs to be an option to leave a message for the doctor or staff. When they call you after hours, their answering service is already on, so theres no way to call them back, even if theyre still in the office working late and have requested a call back. Also, 75% of the time, their phone system works well, although sometimes you can be on an endless hold and when they get to the phone, they seem surprised that I was on hold. Or sometimes it doesnt even connect. If Family Medicine were to fix the problems with their phone system, I would easily rate them 5 stars, instead of 4.
MA
Mark Lampert Boden
Poor, very exclusive.Family Medicine refused treatment to out of town grandchildren who had health insurance card, and grandparents were willing to pay cash for the office visit. Grandparents were members of Family Medicine. Not any more. Worse, the office administrator made the decision without patients being able to talk to Dr. Allara. Children age 11 and 9 are children of a father that just got back from Afghanastan,2nd tour. They have quite the exclusive Medical practice. The administrators response was"take them to the emergency ward". May all the doctors and administrators of Family Medicine receive the same treatment when they have personal problems,...
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Bob OLeary
Staff is very friendly. I have no problems with waiting to be seen. Dr Allara is very engaging. However, getting results from testing is problematic. I have been waiting for 2 weeks to get the results of blood tests. Had to call the office to find out what is going on. They sent me the tests and one of the items is out of bounds. Seems like that should have been communicated to me.
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andrew turpel
Very charismatic clearly loves what he does! Results come quickly within 24 hours, never a problem getting an appointment, excellent bedside manner, trusted family doctor.
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todd smith
There great