Category: | Dental Clinic |
Address: | 1438 Grafton St, Worcester, MA 01604, USA |
Phone: | +1 508-753-5488 |
Site: | uniquedentalofworcester.com |
Rating: | 4.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–7PM 8AM–5PM 9AM–7PM 9AM–3PM Closed |
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Gail
I have been a patient for a long time, been through the changes with the staff. I met Dr. Whig on his first day. He was very pleasant and professional. I then called to be seen right away because one of my front teeth had broken. My daughter was getting married within a month and I was upset and afraid the crown would stand out and look a different color. Ive seen alot of crowns done to others in the front and you can tell its not a real tooth. Dr. Whig spent alot of time with me, 3 hours the first day to make sure everything was perfect. I returned to have the crown placed and was so nervous. I was worried the color and shape would be off, and my daughters wedding pictures would show it. The Dr put the crown in and it was PERFECT, he had matched it to look exactly like my other teeth. My husband and daughter couldnt tell which tooth was the crown. His patience was outstanding, he was compassionate and understood my fears. He reassured me throughout the process that everything was going to be ok. I should had listened, I was nervous for no reason. I would definitely recommed Dr. Whig, and the staff are very pleasant and professional as well. They did a great job cleaning my teeth.
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Natalie Perry
I had a very challenging experience with this practice. I learned that the level of care and customer service varies drastically depending on who is working on a given day. Challenges exist in both the front and the back of the house. While having a tooth filled I was left unattended by the dentist for over an hour while I listened to him work on other patients. As a patient I received conflicting information on the health of my teeth and treatment plan. I was placed on an aggressive treatment plan in order for the practice to take maximum advantage of my dental benefits. I was told on multiple occasions that their goal was to use up all of my dental benefits for the year in a 6 month period. I strongly caution individuals considering this practice for the first time. I regret my decision to trust Unique Dental with the health of my teeth. It is my sincere hope that this practice reevaluates its priorities and they way they are communicated.
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Joanna Hawryluk
Everyone at Unique Dental is very friendly and knowledgeable. The girls at the front desk are super cute and made me fully aware before procedures of cost break-downs and options which for a student on a budget is very helpful. I always feel very comfortable and well cared for when I came in. I also appreciate that Dr. Bashar Zyoud recommended a prescription tooth paste to try to treat my sensitivity. Ive always been told from other dentists over-the counter solutions but it always felt my teeth became more sensitive after using it. It really showed that he not only listens to his patients but takes the time to look at there dental health history to understand a patients needs. With that toothpaste I have no more sensitivity for once in my life! I have recommended my fiance to switch dentists, it didnt take much convincing after he saw my goodie bag after my recent cleaning. : )
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Bridget Davis
After working all day the last place Id want to go is to the dentist, however my experience last night at Unique Dental was by far the best dental experience Ive had...in my life. The variety in appointment times is very helpful for a working professional as evening & Saturday hours are hard to come by at most offices. The staff was friendly, accommodating and efficient. Colleen was thorough and gave great information throughout my cleaning. I saw Dr. Zyoud who was kind and also thorough in his evaluation of my teeth & x-rays. Jen at the front desk was wonderful in explaining my insurance benefits & cost of future services. I left feeling well taken care of and better informed about my overall dental health. I already look forward to my next visit.
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Susan Niddrie
I have been taking my Dad to this office for a number of years and I have to say the staff has always been super nice. The dental office itself is immaculate. They all do a wonderful job here to make you feel very comfortable. My Dad is elderly and we just had a recent experience where he needed some help with a front tooth and Dr. Mohmed Elnazer took care of the issue immediately. I just want to say THANK YOU for being so kind to help him out. Its a comfort to know there are good people out there to help you out when you need it. I definitely recommend using this dental office for anyone looking for a dentist. Thank you again!! :)
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Chelsea Mahoney
I always have a great experience at Unique Dental. When the previous dentist retired (he was my dentist since I was 3 years old) I was obviously a little hesitant to try someone new. I decided to stick with the new dental office and Im so glad that I did! All of the hygienists, assistants, front desk workers, etc. are so nice and friendly! I now feel just as comfortable with them as I did with my previous dentist and his staff. No complaints and I would highly recommend to anyone and everyone!! They also have super convenient hours (open late I think until 7 some days and open some Saturday mornings). Couldnt ask for more!
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Christen Stearns
Let me start off by saying that I was so anxious about going to the dentist, I had put it off for so long! I am so happy that I went to Unique Dental. Colleen, the hygienist was absolutely amazing. I experienced no pain and have never felt my mouth as clean as I did after she was done! I was so impressed at the professionalism of the staff and how simple and easy everything was. From scheduling appointments to explaining insurance benefits, they were so helpful! I plan on calling soon to schedule my husband an appointment! Id highly recommend Unique Dental!
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Christine Shepard
I am a new patient to Unique Dental and I couldnt be happier with my experience. I had never been there and I called because I broke a tooth. They were able to get me in the next day. They emailed my new patient forms which I was able to print out and fill out ahead of time. I was checked in and then taken right in. Everyone was so nice and professional. Top quality service. They addressed my issue, scheduled my next visit and went over my anticipated costs. I am happy that I found a great new dental practice for myself and my children as well.
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Lina zuniga
I have come to this dentist office since I was 6 years old. Although the practice was recently transferred over to new team of dentists, I love how they have continued the same environment and outstanding service as my old dentist. The staff is super friendly and helpful with any questions or concerns I have. The dentist also do an outstanding job keeping my smile healthy and clean. Without a doubt probably the best place in Worcester for Dental care. Strongly recommend this place to everyone.
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Sana Nasir
The staff is very nice and very knowledgeable. They remind you through calling, text and email about your upcoming appointment-- if you dont cancel without at least a days notice, there is a $50.00 fee. My dentist, Dr. Shinde, and the assistant who normally works with me (Melissa?) are very professional and non-judgmental about my terrible teeth, for which I am very grateful :D. Also, its a nice and clean office, there is nothing weird or shady about it.