St. Mary Mercy Outpatient Psychiatric Services Program

Reviews 3

FI

Fishy Fish

The service I have received here is quite excellent. Dr. Liebman was very friendly and concise, and the front desk was the same. With my BCBS insurance, it worked out to be no copay at all, too. I had a similar problem to Rachel in the 1-star review in that the intake process for this location is quite slow. You call and leave a message with the correct information, and about 2-3 days later they called back. So if you called and are getting no response, you may have to wait half a week until they get back to you (and pay attention to your phone!) because they seem to do it in a First-In-First-Out fashion. If they would explain that in the voicemail message, I would probably have not taken off a star, but its a bit confusing for newcomers. The rest of the service is excellent, though.

RA

Rachel Sutton

According to their website, they have intake operators M-F, 9am-5pm. I have literally called them every single day this week, multiple times a day, and it always goes to voicemail. Ive left two messages, only the second message I left was returned--however, I had the misfortune of being away from my phone at the time. When I called back, somebody hung up on me. Ive been calling every half hour, and not one person will answer the phone. Very unprofessional, and if this is how they treat their clients, then I will consider this to be a bullet dodged.

JE

Jerome Blue

Could not be better. Staff and client workers are all excellent.