Ida G. Israel Community Health Center

Reviews 3

IR

Iris Torres

One particular staff member at the front desk is very rude..She seriously needs to be retrained in customer courtesy..she will ignore you while your waiting and has actually got up and walked away without taking care of you and this has happened several times, and she wont interact with you in anyway i.e. telling a patient she will be with you in a minute etc....common courtesy is free..they gave me a little appointment book once and told me to use the number they circled on it in case you need to talk to someone about a medication or a precription problem but they never pick up , it rings 3 times then goes to a busy signal or it picks up then you hear them hang up..This is not good customer relations! Very disappointed ..I had to call Coney Island Hospital and the operator says to me theres nothing we can do!! I didnt except that answer and asked for patient relations which then verified what I said abt the so called help number and she got in touch with administration and had them call me back..This is unacceptable ..Thank God the courteous manager at Patient Relations got someone to call me back..

ME

Meredith Caliento

Totally incompetent. Waited around for 20 minutes to find they "lost" my appointment. They tried to reschedule it for THREE WEEKS from today. Really angry that I took the day off for this. I wont be going back because I dont trust them, and I dont believe they know what theyre doing.

PO

Poetica live

No pediatric appointment available until November 23rd. Smh