Category: | Veterinarian |
Address: | 4928 Park Rd, Charlotte, NC 28209, USA |
Phone: | +1 704-522-0677 |
Site: | aaapetservices.com |
Rating: | 4.7 |
Working: | 9AM–5PM Closed 9AM–7PM Closed Closed 9AM–4PM Closed |
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Jeane Mcnamee
I am very disappointed in AAA pet service. I was recommended by another client however and have tried now several times to give them the benefit of the doubt being let down each time. 1.) Last year after my dogs got kennel cough I called the office and it took forever for someone to get back to me then they forgot to call in prescription. 2.) The Dr. twice has cut my dog while cutting his nails for me. He just doesnt have that gentle way about him and just grabs the dog and clips nicking and scaring him each time! Seems like he just wants to get it over with and I have 3 dogs....Scary. 3.) Recently scheduled an appointment to have Bordatella shots done on all 3 dogs before boarding them and I work a lot so scheduled way in advance on my only day off...when I arrived at his office (45 minutes away), the office was closed! Someone finally came out and they said they cancelled appointments for that day because he only had a few. BUT no one called me! They wanted me to drive even further to go to his house to get shots . I said no and had to then wait for the dr. to come to the office. When he did again he cut my male dogs foot while in a hurry cutting nails and when administering the liquid Bordatella 1/2 of it ran down one of my female dogs mouth instead of in her mouth! 4.) My dogs all came down with Kennel Cough anyway and I called the office on Tuesday 7/25/17 to get some help antibiotics and the office was closed and no emergency number to call in case of emergencies AND to this day NO ONE has EVEN BOTHERED TO CALL ME back YET after I left a message! However The message does BOAST ON HOW THEY ARE Angies list winners for 2 years!!! I could go on and on but you get the idea and I have since gone got help for my sick fur babies with a Dr. that really seems to care and has a wonderful bed side manor with animals....
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Devon Baynard
Please do not go to this vet! I took my dog in for what I thought was a simple eye issue. The vet gave me steroid eye drops and said my dog just had an eye infection. Ive never dealt with eye issues in a dog, so I took him at face value. Come to find out, it is general practice to do a stain on the eye to ensure there are not any ulcers. Giving steroids to a dog for an eye ulcer will make it worse very quickly. I had to go out of town and my vet sitter let me know that his eye was getting dramatically worse. I called the vet to get him seen again. I asked for no charge for the visit since they got it wrong the first time and they agreed to my request and simply put him on different eye drops. When I returned home, his ulcer had started to protrude out of his eye and he was in severe pain. I went to the vets office and asked about the return visit while I was out of town. He continued to deny doing anything wrong. When I asked why he did not do a stain on my dogs eye the first time he said "he can tell by just looking." I asked that he return my money for the eye drops that made my dogs eye worse and he refused saying he already gave me so much for free. (Im pretty it’s common practice to not make someone pay when they come back because of your screw up). I wished him luck with his practice as I clearly was not returning and he told me "Good, I dont need business from people like you anyway." Great way to run a business right? After confirming with 3 vets (including an eye specialist), they agreed that they would not have given any sort of drops without doing a stain first. Ultimately, my dog ended up having a $2,500 surgery. Save your pet from more pain and dont go to this vet.
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Penni Douang
I found AAA Pet services through groupon and to be honest was only expecting to use them once. However Dr. Mike and his staff are super friendly, caring, compassionate, gentle and knowledgable towards my Luna and the other pets I have seen while in the office. As a first time pet owner, the prices were not outrageous and afforable. He is also upfront with prices, gives you an estimate prior to treatment, and even over estimates any cost so you can financially prepare on caring for your pet (which is greatly appreciated). I have been back a few times after the initial visit and also order my doggy Heartworm medicine through their easy online pharmacy. My only small greviance is that I wish they would pick up the phone faster. I am an inpatient Yankee and I do understand that they are a small staff busy tending to the care of animals, so I dont mind that much, hehehe. I can say that voice messages are returned in a timely fashion. Overall a great office with a great staff!
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Jodi Choate
We absolutely love Dr. Mike! The personal care and attention our dogs get has been beyond my expectations! Our dogs are our family and Dr. Mike has truly been there for us in all of our needs no matter what the time or day. I trust his skills and judgement as a healthcare provider to my dogs. I love how clean and professional the facility is and I know that he looks after my dogs as if they were his own! Weve known Mike for years but just switch to him last year! I wish I wouldve switched to him years ago! Dr. Mike, we love you and thank you for being there for our family! ~Chris & Jodi
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Angela Wallace
Dr. Mike and his staff are GREAT! I am very picky about my fur babies and Dr. Mike has surpassed my expectations in giving excellent care at a reasonable price. He is compassionate and logical and gives me options that I appreciate. He takes sincere interest and time with my 3 pets giving me helpful information and collaborating with me regarding their care. Ive watched him give the same concern and understanding to other people and their pets, also. I am so thankful to have found a wonderful veterinarian I can trust, respect and afford!
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Josh Stahl
I took my doberman puppy here for an ear cropping and vaccinations. I was referred here from friends and was nothing but happy with my experience. The staff are extremely helpful and friendly and made me and my dog feel comfortable with every step of the process and answered all the millions of questions I had as a first time dog owner. Its also an extremely nice upscale office but yet the prices are completely fair and reasonable. Id recommend AAA to anyone who needs an honest fair priced Vetinarian.
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Jeffvory Hughey
06/04/2016. AAA Pet Services is the best vet that I went to his staff was very sweet and doctor Michael is the best he is very dedicated to his works he do to your pets. My puppy true had got sick and I text after hrs Dr Michcal and he told me to bring him to him its was around 11:30 pm and he gave him some medicine the next day he started to feel like his self again. Thanks alot Dr Michcal for getting true back well.
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Ryan R
Had a older cat that I needed declawed. They did all four claws for a reasonable cost. They even took care of her for two days to make sure she was healing fine before letting her go home. She made a 95% recovery in a month, and 100% in two months. She is doing great now and is even sweeter now. Guess the process allowed bonding time as she relied on us more than a cat normally does.