Adolph Optical

Reviews 10

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Tom Varik

Tom has made four pairs of glasses for me since 2009. I have purchased glasses from no one else in that time, and I probably never will again. Even after I moved to Cleveland, Tom has been my go-to guy for all my custom eyewear needs. The service here is personal and superb. Everyone here has made me feel like a member of the family. Whether you just need basic eyeglasses or something bizarre, Adolph Optical is the first, last, and only stop you need to make. While a popular chain store told me it was impossible to make coated, tinted, polycarbonate lenses, Tom didnt bat an eyelash. When I brought him an order for a replica of a fictional pair of iconic and highly distinctive specs, he embraced the project with the same enthusiasm and attention to detail he brings to every pair of glasses he makes. There is nothing in the world so well made as whats made by one who loves his work. Even if price is your sole shopping criterion, you will find Adolph Optical competitive and accommodating. Factor in the incredible value of excellent service, attention to detail, impeccable quality, and getting exactly what you want, and youd be a fool to shop anywhere else.

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Mike Schaler

I had an eye exam at Adolph Optical in their Akron office by Dr. Michelle Ford. She was very thorough and wrote a new prescription for my new eye glasses. I chose a nice pair of designer frames and had the BluTech lenses installed in them. I figured with all the computer work I do I should give them a try. Im glad I did as I have less eye strain at the end of my work day. These lenses are designed to block the harmful light emitted by screens and I am surrounded by them all day long. Tom and Tina readjusted my frames after about a month of my wearing them to help them not slide off my nose. Seems the frames loosened up a bit after I took them on and off a bunch of times. After the adjustments and installing new nose pads, my new glasses never slide down my nose! Great customer service and very nice people. Their office is really cool too. Almost like a museum with some of the cool items around there to look over while you visit.

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JAN WARNER

I requested progressives to use at the computer. They were so nice and expressed concern and spent time with me when I bought the lenses. They said they would call the manufacturer of the lens and make sure the progression was max. available. A week later, when I walked in to pick up my $500 glasses, they handed my glasses to me in my hands along with my old lenses and the receipt and then WALKED AWAY leaving me standing in the room by myself holding my glasses. The staff hid. I put on the glasses standing there by myself and worried about the lenses, but since progressives take time to learn to use and since I was standing in the middle of the room alone, I left. Today I can NOT SEE THE COMPUTER SCREEN AT ALL and the lenses are worse than the ones they took out, no progression at all. Dont let that nice sales job convince you, my lenses are WORSE then the old ones, Im suffering, I cant see, and the staff hides. GOOD LUCK

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Mark Treleven

Once you go to Adophs for glasses youll never go anywhere else!! This local family business carries great lines of frames, provides very professional AND friendly service (a combination that is often hard to fine), and takes the time to understand what you really want. The thing that really sets them apart is their service. It is "old-fashioned" (and I mean that in a VERY positive way)! If you need to have your glasses repaired, this is ABSOLUTELY the place to go. They take pride in repairing glasses, often even those that you may think or have been told are unrepairable! They recently added an in-house optomistrist, making it possible to get your eyeglass prescription and have it filled all in one stop! I drive by many other places where I could purchase eyeglasses to get to Adophs. Adophs actually make it fun to get glasses!!

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Michael Dunbar

I started shopping at Adolph for my glasses particularly to support a local business, but Ive been so happy that even if I were to move Id stay loyal to Adolph. I always buy my glasses and sunglasses from Mary and I receive so many compliments that its ridiculous. Their motto is that if you look good in your glasses that theyll look good. The ONLY reason to shop somewhere else is if you want to find boring, mass produced, poor quality eye wear. If you care about your eyes and want to look good, visit the professionals at Adolph and if Mary isnt there the other experts will treat you right, too!

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A Private User

I went to this place to get glasses (frames) for my granddaughter and the sales woman kept insisting on these really ugly glass frames in metal turquiose. I told her I preferred plastic because of the weight and comfort and the sales woman got really nasty because I disagreed with her. She raised her voice and began talking down to me like I was stupid. I left and the next day I purchased these really cute plastic glass frames at JCP Optical and the sales lady was very nice!!! Since then I have run into many parents that have had similar expriences with Adolphs. BAD BUSINESS!!!

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A Private User

We have been to many places for our daughters glasses ever since she was a baby (she has a very high prescription and it is hard to make her glasses). The staff worked closely with the lab to be sure the glasses were done correctly and to make some adjustments to make her more comfortable. They were VERY patient working with my young daughter, making her feel comfortable during fittings. I cant say enough GREAT things about this business! We have been going there for several years, and have had nothing but exceptional service!

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Daniel McGown

I had tried a "mall store" and got a bad prescription and no real help or customer care afterward. Adolph Optical turned out the opposite. The office is so friendly that its like family. After my exam, in 2 days they had delivered a sample pack of toric contact lenses -- not one set, a pack of 5 for each eye. They scheduled a follow up exam after the samples came in and I had a chance to wear them for a few days to verify that everything was right. I have rarely seen such good, friendly, and professional service.

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Sherry Waskowski

We have been going to Adolph Optical for five years. We live in Cleveland and would not think of going anywhere else. The service from Adolph, Tom and their staff is well worth the drive. The selection of frames, both adult and teen, is huge. Recently, my son needed to have a new prescription filled to relieve headaches from an out of date prescription. Tom and the staff facilitated the grinding of the new lenses in 24 hours. This is the very definition of great service.

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Holly Christensen

I had purchased my glasses over the years from Adolph Optical, but had not been there in about five years when I needed glasses for my baby with Down syndrome. Tom went out of his way to get us what we needed ASAP. Not only that, he was great in helping us with the insurance companies as her lenses are considered a medical necessity. The care and customer service are unparalleled at Adolph Optical and its all given with a healthy sense of humor, too.

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