Category: | Veterinary Care |
Address: | 10323 E Washington St, Chagrin Falls, OH 44023, USA |
Phone: | +1 440-543-1311 |
Site: | auburnveterinaryhospital.com |
Rating: | 4.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–2PM 8AM–7PM 8AM–5PM 8AM–2PM Closed |
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Maj Mas
I love Dr. Brenda and her assistants. The boarding and grooming group are also wonderful. I think their website and automated messages need some work. Recently I have been getting reminders for puppy shots when I do not even have a puppy?! Finally, while I am happy with most of the administrative workers, I have never had a good experience with Jess, whom I believe is the office manager. In person, I do not feel comfortable with her. When I have had a concern, she is very short with me and there is rather cold in her response. Most recently, I almost ran out of prescription food for our cat because of a number of mistakes and delays she was responsible for in getting the prescription to the food provider. I have had a variety of pets for over 30 years and dealt with at least 5 different Veterinary practices, but this is the first time that I have met someone that I never want to deal with on any issue ever again. I have expressed my dissatisfaction to the practice and I will avoid working with Jess if at all possible.
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Mike Curran
Dr. Clemens is our go to vet for our furry friends. He is a great diagnostician. The last time we were there Buster part husky, part ? (Started life as a feral puppy running around Lakeshore plant in Cleveland) was drooling and occasionally pawing at his mouth. Yikes! Once Dr. Clemens looked at him, he seemed to know what was going on. Buster had a twig jammed into the roof of his mouth. Dr. Clemens took it out easily. Also when theres a situation that has several options, Dr. Clemens explains the choices clearly and allows us to make our own decisions. When we have to take our pets to a vet, we choose Dr. Clemens.
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Judith Vernon
We like Dr. Clemens very much. He has always made time for our goldens and taken a special interest in our grand dog Max who has special needs. He took special care of Dinah when she was very old (17) at the kennel and even came to our home to put her to sleep when she could go no more. The kennel is very good. We are particular in the care and attention that our dogs receive when we are away. They know the the people there and are always anxious to come for a short stay. We have recommended it highly to people and they have been pleased with their dogs care.
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Diane Popovich
We have loved Dr Clemens for many years and several pets. His down to earth manner and caring stuff are perfect for us and our dogs love going to see him. Recent years have seen many continuous improvements, including beautiful new facilities, but the level of service has remained unchanged and continues to exceed our expectations; obviously we are big fans! Clean, friendly, professional, and caring. These guys are the best. Bridge Creek Kennels is also an amazing "camp" for dogs and our guys love going.
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Jeff Williams
Dr. Clemens and the staff at Auburn Veterinary Hospital are wonderful. We have had many years of great service and great advice from them for our three dogs. Weve recently started using them to board our dogs when we have long trips and that has been good as well. You wont be disappointed with the knowledgable staff, clean conditions, and excellent care you will encounter!
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inde clev
My dog was limping and had a skin infection. Dr Clemens took leptosirosis test (came negative) and prescribed antibiotics. When the antibiotic was over i contacted Dr Clemens 3 times asking to call for prescription. He never responded and never called. i got 210$. my dog is still limping and still has skin infection. i am very surprised and disappointed......
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Eileen Toomey
Love,love. Love the vets and the staff at Auburn Veterinary Hospital! They treat my dogs like they are their only patients! Helped diagnose why my Gracie was having accidents all over the house after she was house trained and helped us manage a chronic condition! They are very sensitive to the cost of care and try to save the owners money if they can.
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Karen Mignona
Thank you for the great care given to my fur babies. Bella, Rocky and Yoda just love you:)....Yoda so far is doing great from her bladder stones surger after I just rescued her;(...and Bella just got over a urinary infection...thank you for making her feel much better. I have mentioned your vet hospital to everyone. Paws Up:):):))
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Kathy Franz
We cannot say enough about Auburn Veterinary Hospital. They have cared to two of our dogs over the past 20 plus years. Dr. Clemens is kind, careful, but also restrained in recommending treatments. He listens and is supportive when tough decisions have to be made. Bill and I recommend Auburn Veterinary Clinc wholeheartedly!
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Laura Vargo
Weve been a client of Auburn Veterinary Hospital since 1976. We have taken all of our pets there, and they have always received superior care. The entire staff does a wonderful job, and they are very caring. We have full confidence this kind of care will continue in the future. We highly recommend them. Thank you!
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Mike Fenstermaker
We have been using Auburn Veterinary Hospital for the past twenty years. My In-Laws have been using them even longer. We love Dr. Clemons and the staff. They are always helpful and take the time to listen to your needs. You and your pet are never just a client, they truly care and you leave knowing that.
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Susan Bercheck
The kindest, most talented, humorous, understanding, wise, vet practice I have ever experienced! We love these folks! I know my dogs & cats are in the best hands possible at Auburn Vet, and if boarding a dog, just know that your pet will be having more fun than you on your vacation!
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Steve-Virginia DaCosta
We have had the good fortune to have Dr. Clemmons looking after our small animals for years. We have been more than pleased. Doc is competent and open minded, staff is kind, efficient and easy to work with. Thanks for the years of healthy dog and cats. virginia hunt dacosta
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Bill Vokurka
My family has been using Auburn Veterinary for years, Dr Clemons rocks! Anytime I need to get one of our animals in they always make it happen! This is just a wonderful practice to work with when our babies get sick!
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NORTHEAST OHIO SATELLITE
called for a appt with a sick recently saved puppy(bailey) and was taken the same day! staff were friendly and professional and may have saved the dogs life. nice job.
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Nelson Fenner
Very pleased with how well they take care of my dog. The people are so friendly and obviously care about all our pets.
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Thor Zednik
They are a wonderful staff and so caring. Better yet, they are local and have been in business for more than 50 years!
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Kathleen Niemiec
LOVE DR. CLEMENS...AND ALL THE STAFF......LIKE being with a BEST friend...totally compassionate and loving people!!
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Elaine McConnell
Great experience. Always take their time and explain and answer any questions.
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Terri Marotta
Great vets! Caring staff!
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Jim Duralia
Dr. C. is a great vet!
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Carrie Reagh
VERY nice staff!