Mercy Health - Anderson Hospital

Reviews 4

J

J J

I drove 45 min to get med help, very week and short of breath .I made it in the first set of doors ,I had to stop and try and catch my breath, I was able to wave down a hospital employee . She got me a wheelchair and wheeled me in ,She ask if she should take me back ,she was told NO, by the lady with the bull ring in her snoot..this person ? ask me what my problem was. I stated to her as I did to the lady pushing the wheelchair, its very hard to breathe .AS she proceeded to interrogate me further ,Im getting more concerned ,for my life, my throat is so dry. Compounded by the fear and anxiety of whether or not I can make it to another hospital.So I leave ,trying to walk to my truck I collapse just short of the helipad . I call my wife asking her to please hurry ,my arms are getting numb ,Im laying on the ground ,trying to breathe I can see 2 ambulances surely the people driving one of these will see me laying o the ground and come to my aid , they did and after a series of questions that went unanswered ,all I can say is cant breath Im sick ,Finally they get me back In the HOSPITIFUL, However they didnt stop at the first point of interrogation,so my wife makes back into the er room she answers the gauntlet of registration questions ,,, it at this point I was diagnosed with bronchial infection ,and apparently I suffered my very first anxiety attack which I know for a fact was due solely to the incompetence ,unprofessional ,inhuman treatment ,received from the person with the bull ring in her snoot, then about 2 hrs in this nightmare of trying to get help ,another HOSPITIFUL employee comes in to ask the same registration questions that has already been done,2 hrs earlier, So before you comment with your superior knowledge ,have someone knock the wind from your lungs,while your sick,so weak you cant even talk, and have someone with a bull ring in their snoot ask you questions. That obviously can be answered at another time because they where .One more thing when the Doctor ask me about being found outside ,then I told him I was trying to leave,All he could do was look down and shake his head in the wondering of disbelief,and to those of you In the decision making ,policy posting, remember its a very small world ,It can very well happen to you and you may not be so lucky.and the one star I had to ck in order to post is B.S, you deserve nothing, see If I said I hope this happens to you or something even worse ,I would be considered EVIL,INHUMAN,ETC,ETC, Yet I,m sure you that you can weasel some sad excuse for your actions and or policy,

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TA

Tanya Jeffries

Anderson Mercy hospital, is the worst I have seen in some time! Most of the staff and some of the doctors are rude and disrespectful, as another google review stated, they stand around chatting, laughing etc.. and do not seem to be concerned with the patients. The poor care of my brother started in the ER, the paramedics that brought our brother/son to Anderson Mercy hospital, gave him oxygen, ask him questions, they gave him better medical treatment than the staff and doctors in the ER, who seemed to care less about our brother/sons medical condition and our families concerns. The staff did not seem to know what they were doing, they made mistakes with the IVs, and did not take time to listen to our brother, who was in extreme pain, or listen to our family about our brother/sons medical condition, also note he was given no oxygen in the ER, when clearly he was having trouble breathing. When our family member was sent to the ICU, for better care so one would assume, he was given oxygen thankfully, but sadly the poor care continued by the medical team caring for our family member in the ICU. We have read and heard bad reviews for this hospital, and sadly our brother/son experienced it. Anderson Mercy hospital, and the medical team that was caring for our brother/son,uncle,cousin and friend, treated him like a second class citizen, they gave him as well as our family no Mercy, choices or options! This type of treatment is despicable, and unacceptable to say the least! Patients, and families have a right in helping to make medical decisions for themselves and or there loved ones. Anderson Mercy should also respect the patients will to live, as well as discuss any and all options with the patient and or the family for there loved one. Anderson Mercy failed to do so in our case. We are writing this review in hopes that Anderson Mercy will look at the way they treat patients and families, also review there policies. Hopefully, this review can help save another patient and family from being treated so poorly, like second class citizens by this hospital! ALL LIVES MATTER !!!!!!!!!

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PH

Phil Mccracken

I have no idea how Mercy Anderson Hospital got any good reviews at all. Their Emergency Department is useless and the service there is horrible. They call themselves an "acute care" hospital and have won top hospital awards when they cant handle anything major or complex in the ER! My dad was brought in by ambulance from a car wreck and had to wait 35 minutes before a nurse or doctor even came in to take his vitals or check on him. The paramedics literally brought him into a room where he had to wait and he was in severe pain. He was in bad shape from the car wreck. Once he was checked out by a triage nurse, we waited and waited for a CT scan and x-rays to be ordered. Meanwhile, it took them over an hour and a half before they gave him anything for his severe pain. They are very understaffed there and are extremely slow. Plus, they dont have enough equipment (CT scanners, MRI, x-rays, etc.) to handle the amount of patients that are there or that are in bad shape. I had to walk out to the desk to actually get someone to come in and turn the blood pressure monitor off because it was constantly beeping and the cuff was hurting my dads arm. From what I saw, there were many staff members standing around and just talking. This kind of service is unacceptable when you have an ER full of patients who need to be seen and taken care of. Once the doctor came in after the scans and x-ray, he was there for all of 3 minutes, didnt act like he cared and left without answering any questions. I even asked the nurse if she could get him again, but he never came back. He was in a hurry. By this time, I was very upset because the doctor did not seem knowledgeable in explaining what was going on internally or with his broken bones. They are supposedly certified in emergency medicine. So, I recommend avoiding this hospital and its Emergency room. I have heard from others as well that they cant handle anything major or any traumas. I will likely file a complaint with the Ohio Board of Health.

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RO

Robert Durkee

I cant understand how all of the people on here gave this hospital and its ER an excellent rating. I would imagine that most of the positive reviews are from people who work there or were paid to leave a review. None of the Mercy Hospitals are any good. Trust me, Ive had other family members come to this one and Clermont, and the service and care at both of them is horrible. The only good thing about this hospital is that the triage nurse and ER techs are nice people. Thats all. I was brought to the ER by a family member about a month ago with a horrible migraine, high fever, and bad stomach pains. I had to wait over an hour just to be called back and have my vitals checked and then had to wait some more (45 minutes). Then, the nurse comes in and says they are ordering tests including blood work, a ct scan, etc. Meanwhile I asked if they could give me something for nausea and pain and it took another 30 minutes before I was given anything. This is the slowest hospital Ive ever been in. I had a view of the ER desk where the staff work on their computers and there were a lot of nurses, doctors and techs just standing there laughing and screwing around when they shouldve been helping patients. I had been there over two hours before a doctor came in and explained what he thinks is going on and leaves within 5 minutes. He never asks if I had any questions and didnt seem interested in explaining anything. He seemed pretty incompetent and uncaring to me. So, finally after my scan and blood work and six hours had passed, I was released with some prescriptions. Here is what is interesting- I found out that all of the Mercy Hospitals get their ER doctors through Qualified (Unqualified) Emergency Specialists Inc. out of Canton and Dayton, Ohio. Check out their reviews. They are a group of subpar ER doctors who cant handle anything major or want to spend any time with patients. Mercy doesnt even have their own ER doctors! I will never come back to this hospital for care.

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