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Fairview Eye Center

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21375 Lorain Rd, Cleveland, OH 44126, USA


Category: Eye Care Center
Address: 21375 Lorain Rd, Cleveland, OH 44126, USA
Phone: +1 440-333-3060
Site: fairvieweyecenter.com
Rating: 2.2
Working: 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location




Photos 3

Reviews 8

BO

Bob Heiss

Really enjoyed going there until recently. Ordered contacts from 1-800-Contacts, but the Eye Centers did not approve my order, since my prescription was expired as of June, 2016. Funny thing is, I ordered at least 4-8 more times since June of 2016, and they never bothered to tell me my prescription was expired. They enjoyed talking my money without a problem. If you play ball with someone else, thats when they get upset. Gutless, unprofessional conduct. Really dissapointing. Wont ever go back.


DI

Diane Coury

Good practice. The front desk is not as organized or as professional as I might like, but the doctors and professional staff are excellent. Reasonable regarding time for appointments, waiting time, and charges. The front desk staff dont seem particularly anxious to greet patients and may be struggling with an out-dated system for managing the practice. With better tools, and a welcoming smile, the first impression of this practice would be five stars - like the rest of the experience.


AB

Abimael Calderon

I was seen within 10 min. of my appointment. Then I had to sit at the waiting area again, but that was for my eyes to dilate. I assume they take advantage of that time to see other patients. When I was seen by Dr. Loizos he spoke clearly and didnt seem rushed as if he was just trying to get me out of there. The staff was courteous. Costumer service was good


MA

Marc

Rude and snooty.... No Customer service skills. Ordered contacts and they charged me extra for stuff i didnt order. Need new staff. Will definitely take my bussiness elsewhere. Sad for being so close to home. Good customer service is hard to find these days.


SA

Sandy Hamdan

Woooow very mean lady I just spoke to on the phone her tone and her voice was like bitchy I wish I new her name all I wanted was a Docter note for my job


KA

Kathryn Camaglia

Very friendly atmosphere and staff is great.


MY

mynellemail Nell

Terrible customer service, very unorganized.


JO

Joelle Engler

Always a very long wait time. Every time.



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