Wing Eyecare

Reviews 12

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Patrick Smith

What a joke. I have been a patient here for about 5 years and it has become a shell of its former self. Paid for eye exam and glasses told it would be 7 to 10 days to get my glasses in. It has now been about 4 weeks and still nothing. When I called the first time they told me they had been shipped and should be any day now. Called back a few days later and they still had not come on and they would call me when they did. A week later and I called and was told that the frames came in broken and that they are ordering new ones should be a few days, then I was called to say the frames I ordered are on back order and they would give me suitable ones till they could order the ones I wanted. So called after 5 days and still have not come in. This office is a joke anymore. Dont waste your time.

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A Private User

I was a patient of Dr. Winterbottoms several years ago, and due to our insurance plan had to start seeing a different doctor. My insurance pan changed again and I was able to return to his office. I will NEVER change doctors again!! He is so kind and VERY informative. I have had difficulties with my vision over the last few years and he was able to diagnose what was causing the problem. He explained everything to me, but after getting home and processing the information I had more questions. He called me at home and took the time to answer my questions, unbelievable. I have never had another doctor call me, it is always a staff member. He is awesome. As I stated before, I will NEVER change doctors again!! Thanks Dr. Winterbottom!

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Anne Marie Minges

I have been going to Wing Eyecare for quite a few years and have always been very pleased with the service I receive. They are all very knowledgeable and Dr. Winterbottom is always willing to take the time to explain the results of your eye exam. He reassured me that I wasnt at risk for glaucoma, which I had been told by my previous practice because they misinterpreted a test result. He was also helpful allaying my fears when I was pregnant that my eyesight would change, and told me that that rarely happens. His staff are all very friendly and willing to assist me with any problem concerning my contacts or the fit of my glasses. I would definitely recommend them as a reliable and trustworthy eyecare practice.

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vickie dill

My name is Vickie Dill and I have been going there for years. 18 months after my last visit I was billed an additional 63.00 dollars I never rec. any explanation even after numerous calls... when I didnt pay as fast as they liked they turned my account over to a collection agency.. first time ever ... I would think I would have as long to pay as long they took to bill me.... well still without an itemized bill I paid it... Dr Winterbottom has lost a lifetime loyal patient that will never return... I found a new eye Dr. that I really like and will tell everyone I know that is in need of a Dr to go elsewhere.

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Donna Aufranc

After 40 years with another optometrist, I switched to Dr. Winterbottom this past spring. I was impressed with the professionalism of the entire staff and the doctors attention to my needs. I received a thorough exam; Dr. Winterbottom explained each step of the process to me. I experienced an emergency this morning (a Saturday), called the office, and was seen within 60 minutes. Once again, Dr. Winterbottom explored the problem thoroughly. He sent me three videos which further explain the issue. Consequently, my husband, daughter and son-in-law have switched to Dr. Winterbottom.

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Cynthia Heiser

I have been going to Wing Eyecare for years. It is because of Wing Eyecare I have vision in left eye, I had detached retinas in both eyes and had no idea what was going on the doctors called for me and had me rushed from their office to a specialist that dealt with the severe trauma I had in my eyes and caught it early enough to save my sight. Wing Eyecare has continued to monitor and advise me every step of the way since on maintaining my vision I think they are a wonderful group of professionals. Cindy Heiser

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Tammy !

Dr. Winterbottom does an excellent job. I had a contact prescription that wasnt correct and that was giving me problems after having been to another eye doctor. Dr Winterbottom was able to get me to the correct prescription and correct contact lense option and Ive had a very good experience with my contacts ever since. Ive been going to Dr. Winterbottom for years and now my kids are going to him as well. He does a very good job with all members of our family. We would highly recommend Dr. Winterbottom!!

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Robin Kurlas

I have been going to Wing Eyecare for many years. Dr. Winterbottom & his staff in Hamilton do an excellent job every visit. They use state-of-the-art equipment for the exams & are extremely knowledgeable about contacts & glasses. I have never had an issue with the products nor the service. His staff is courteous & helpful from the time you make an appointment, exams, fittings, & follow-up calls to ensure that everything is working properly. Our kids are now getting their contacts & glasses here.

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Dyanna Wilson

We have gone to this location for a few visits now. Love the Dr but frustrated with office staff. Made sure when I made appointments for my husband and myself that it was time for insurance to cover our annual appointments again. Then come to find out we were 5 days early. They knew the day before and said they forgot to call us and let us know not to come. My husband and I both took off work and drove 40 minutes to the appointment. Waste of gas, time and money. Very disappointing.

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Cheri Beeson

Having our first appt. turned into a funny experience as the office lost power and we had to reschedule. This was a no hassle issue. Second appt. was fast, efficient, had friendly staff and a very professional Dr. Winterbottom. My son was promised his glasses within 10 days and it did not even take a week and they were in! Everyone had told me NOT to go to Wing because it was expensive but I found it to be VERY reasonable. Will definately return to this office for myself and my family!

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A Private User

I am always pleased with my experience at Wing Eyecare in Hamilton. I have never had a long wait time. They do not make you feel rushed. All of the staff are very thorough and pleasant. Dr. Winterbottom takes his time with the exam and explains everything and answers all questions I may have. I wear contacts and glasses, and the ordering process has been easy as well. I would defintitely reccomend Wing Eyecare!

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Don Lorenz

I have a condition called chronic dry eye and require a special lens for my eyes called a scleral lens.I was very impressed with Dr. Winterbottom and his staff for the excellent care in fitting my lenses.They truly went out of their way to make sure I had the best possible outcome.They use state of the art equipment and the personal attention that I received was truly top notch.Thank you Wing Eyecare

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