North Royalton Animal Services

9027 Ridge Rd, North Royalton, OH 44133, USA

Category:	Animal Hospital
Address:	9027 Ridge Rd, North Royalton, OH 44133, USA
Phone:	+1 440-237-7691
Site:	northroyaltonanimalhospital.com
Rating:	2.8
Working:	8AM–7PM 8AM–7PM 8AM–6PM 8AM–7PM 8AM–6PM 8AM–3PM Closed

Location

Photos 25

Reviews 7

Chad King

I dont normally review anyone unless I have something nice to say, however I felt compelled to tell my story. I took my two bulldogs for a week stay while my wife and I were on vacation. We paid for one of the "Top of the line" rooms with "Temperature control" my wife wrote explicit instructions that my one dog has folds on her face that need to be occasionally wiped with malacet wipes to keep it from getting red and infected in the summer time. When we picked our dog up and one of her folds was so infected and red that she needed an antibiotic treatment. I asked them about it. They first tried to say that "I gave them my dog with an infected fold." NOPE! They then tried to say that "we did not give them instructions." NOPE! My wife is a journalism major and writes instructions for anyone pet sitting. Ive seen her do this repeatedly for years. I then explained to them that any veterinarian clinic worth their salt, would know that bulldogs need their folds wiped. We even put wipes in their care bag. I asked them if they would treat her for this and they said "Yes for an $80 dollar vet visit." Keep in mind theyre the ones who were negligent. I told them "Were done here." Meaning Im not coming back. I then treated my dog myself and cleared up her infection. They did not offer me anything to rectify the situation, only wanted to charge me for something they had caused. Its common knowledge around town that this place is "Overpriced" and "Overhyped!" Save your money and go down the hill to VCA veterinarian clinic on York road! Much better for a LOT LESS! Medications are cheaper for the same thing!

David Eberly

Let me start off by strongly suggesting you to not take your pet to this vet. We took our pup to this vet, specifically Dr. Beck, a little over 2 months ago for some recurring GI symptoms because our primary vet was booked up during that time. Dr. Beck ran a variety of tests and absolutely butchered the diagnosis. After running the appropriate tests, they simply concluded it was an infection without even considering anything else. They then decided to run further testing to test for bugs that were incredibly rare, whether they were simply looking for extra money is unknown but thats what it seems like from our standpoint. Long story short, the symptoms waxed and waned for 2 more months so we took our dog to a Veterinary Hospital and they made the diagnosis within 30 minutes using the SAME labs from North Royalton Animal Services that we brought in for the hospital to look at. Our beautiful dog ended up being diagnosed with lymphoma and we are devastated. It is absolutely mind boggling that Dr. Beck could be so clueless and inferior in his knowledge base to not have even considered the diagnosis that this vet at the Hospital was suspicious of right off the get-go. Missing a diagnosis like this seems like grounds to have his veterinary license put into question. It is sad that this vet is practicing veterinary medicine because he clearly does not have the knowledge that is required to take care of our beloved pets. So again, I strongly suggest staying away from North Royalton Animal Services if you want the best care for your animal. They do not seem to know what they are doing.

Nikki Homa

I never post reviews ever! But this place just robs you!!!! I used to LOVE it here. I was extremely fond of Dr. Hechko. I found him to be very caring and attentive of my cat. As of recently, its almost as if hes given up. Takes days to return my calls. I find myself talking to a different technician every single time... and none of them have a single clue what theyre talking about. Also, Always presenting me with a treatment plan thats forever over $100. I cant remember the last time I had a treatment plan under that!!!! $300 here, $200, 400, etc. Ive spent THOUSANDS of dollars here and nothing is even solved with my cat. Youd think spending this much time and money in one facility they would at least solve something!! Nope!! They just refer me to a vet dermatologist to get me off their arm. Which the dermatologist also costs an arm and a leg. If youre looking for a cost efficient place that is for quality over quantity this isnt the place.

Julie Radigan

My family and I want to thank the North Royalton Animal Hospital and their entire staff for the wonderful care they have given my elderly bulldog. She had severe skin irritations due to allergies as well as eye and ear problems. The staff explained how to properly treat and care for her, making us feel very comfortable. The staff and care we received was outstanding. We have taken her to many other vets, and none meet the standards that were set here. I would highly recommend this clinic to anyone that is looking for top of line care for their pet.

Michael Smith

This place told us that we needed a 1000 of dental work for our Pug. We got a second opinion and found out she was fine. They also performed services we told them we did not want before the visit. However, the staff is friendly and the place is clean. We had our dog stay there when on vacation and they text messaged us pictures to keep us updated. If you are on a budget, watch out.

Kevin Haas

When we lived in North Royalton we went here as our primary vet. Way over priced. They charge 3x more for the flee/tick meds than or new vet. Good care but very expensive.

tami miller

We took our little kitten tuxedo for his first doctor apt staff was excellent Dr.Beck was was very informative we found tuxedos permanent doctor