UC Health West Chester Hospital

Reviews 5

JA

Jae Lynne

I cant say enough positive things about this hospital. First of all, its my favorite location in Cincinnati - easy to get there by highway or by back roads. Its centered right in the middle of restaurants from fast food, chain, nice sit down restaurants - which is nice if a loved one is there for 2 weeks solid like we experience in our family. All the rooms are private! Weve visited friends who were here before, but when my husband was there for 15 days, it was so helpful having the private room with nice chairs and a couch that makes into sort of a bed. Time sort of stops in these situations, so when I found myself heading home late every night, I could easily stop at Target or Kroger to grab a few things, The staff is amazing! Again, you get what you get in these circumstances, but every nurse was friendly and personable, and this is a bit unusual! No offense to nurses, but it comes from the top down when they are over worked and under appreciated. I think they treat their people well. For surgery, the waiting room was very nice. They have a great system of communication and the staff again, is so nice! We were so fortunate because in my husbands situation, we landed perhaps the BEST doctor and surgeon we could have ever hoped for in the Colon/Rectal Division, Dr. Martha Ferguson. She likely saved my husbands life! Before this hospital stay, we had two separate experiences with their ER - most times, you are looking at hours in a waiting room, and you just dread the unknown. They have several private rooms so both times, they immediately took us back to a room with a bed, and all the paperwork and admission stuff was taken care of privately with your sick loved one in a bed instead of hovered over in pain in front of strangers. Parking is free, and if you have the unfortunate experience of needing a hospital, this would always be my first choice!

---

KR

Kristy Brewer

If I could not give a star I would, my husband and I went there for possible active labor and right away I was ushered away from my husband and he and I was both told that we couldnt be together until a full assessment was completed on me. When my husband questioned the hospitals policy stating no other hospital had that type policy, the nurse called security without provocation and I decided to leave "ama" because my husband was not allowed back with me, and the security guard refused to let us leave by blocking the elevator doors so they could not close after a few minutes of arguing with the security guard and the nurse they finally let us leave down the elevator, there were 2 other visitors who were on the floor and was clearly upset with how they were being treated and that was the only way I knew what way my husband went because the nurse herself was trying to keep me from leaving, a few days later at my follow up appointment the doctor condemnded their actions saying families would never be seperated. I called the patient advocate at west Chester hospital and told her about what happened and she said it was never their policy to separate families at anytime and she was not sure why the nurse said and did what she did she was poorly misinformed about the policies and she promised to look into it and call me back this was 4 days ago I never got a call back and I tried to call her back and I got her voicemail and never heard back from her again, my question is what if I wouldve delivered that night and my husband missed the birth due to that arrogant nurse.

---

JA

Jason H.

Unfortunately, I have to say, that I have visited this emergency room a couple of times now. One of them was for some chest pains which turned out to be absolutely nothing. The other was because I have a very aggressive couch that somehow shattered my toe and some foot bones. Both experiences were very positive, as positive as those kind of experiences go. Good stuff. Very nice and professional. On both occasions, I registered at the front desk and got into a bed rather quickly. I did notice on both occasions though, that there would be long intervals of having to wait to speak with a doctor. Also, in both cases, it was because things had gotten busy after my arrival. Thankfully, my issues were issues that were able to be classified as low priority. In the big picture, thats a good thing. But, when youre a little anxious and dont want to be in the emergency room, you would love nothing more than to be on your way and free up the bed for somebody who really needs it. Would I go back? I honestly sure as in hell hope not. At least not anytime soon. A little pricey, for my taste, but I wouldnt let that keep you from going. I would not likely make it a regular recreational visit kind of place. Lets be honest. You are usually not going just to "do something different" for the evening. But, if you live in this general area, and you need to hit an ER, this would be a fine place to go.

---

CA

Cassandra Bingham

I normally always go to west Chester Im 25 with half a pancreas as well as part of my liver spleen and colen missing I am having a horrible pancreas pain so I headed to west Chester everything was fine and great until I asked to go smoke the lady tried to grab me not once but twice I told her not to touch me she then said u cant smoke without ur IV out so I said fine Ill take it out so when I went to smoke she discharged me and told them I said I was leaving which I told her multiple times I was coming right back in I dont feel good and just really needed a cig. The officer on scene is doing his own investigation on this as well said she shouldnt have treated me that way and also explained to me u cant even smoke there I wouldnt have even went to smoke if she would have just said that. She caused a huge ordeal and discharged a patience with pancreatitis for no reason without permission from the patient nor any signatures then they told me I could check back in if I wanted to why would I after being treated with such disrespect so I went to another hospital which treated me wonderful and told me there is no smoking on the property at all when I asked to go smoke so guess what I didnt go smoke.

---

NI

Nicole Drury

I have been in and out of many hospitals for my health issues. Every hospital I have been to was always the same. Mean nurses who didnt care about you, and these hospitals were so gross and dirty. Every doctor Ive been to gave me a miss diagnoses and couldnt figure out what was wrong with me. I had Dr. Hunter and she figured out within a visit exactly what was going on. I got answers and the staff was super happy and friendly. All the way from the front desk women, doctors, and nurses walking down the hall, nurses that had to take care of me, my own doctor, to the anesthesiologist. And more I could go on and on about how impressed and blessed I am that I went to this hospital. And on top of this amazing staff they have, that place was absolutly hands down the most welcoming and sanitary hospital i have been too! I was recommended to check this hospital out threw a friend, and I will be recommending this location also to everyone I know thats having health issues. Wish I could give them 10 stars, they absolutely deserve it!!!!!

---

---