University of Kentucky Medical Center

Reviews 10

KH

khrystina oneal

HORRIBLE HOSPITAL. WORST HOSPITAL IVE EVER BEEN ADMITTED TO! I have a chronic condition that requires me to have extensive surgeries and lengthy stays in the hospital. With my insurance change, I now have to be seen by a doctor with UK Healthcare and I was admitted to the hospital. The doctor was a good doctor but this hospital is so horrible that I cant even put it into words. The entire nursing staff has no idea about patient rights AT ALL. Trying to explain something turns into an argument with them every single time and also means youre being non-compliant with them when that is not the case. I have been in excruciating pain for years and am now trying to recover from the most extensive surgery that Ive ever had and they are making my stay here so much more stressful and frustrating than it should be. All Im told is "you cant" or "you have to" or "no". I have zero say in anything regarding my care here. Theres a very small amount of the nursing staff that genuinely care about their patients and try to do their jobs well but for every good nurse or nurse tech, the are 5 bad ones. Every time I ask to speak with a nurse manager or patient advocate or someone regarding the problems that i am having, theres an excuse as to why i cant or i just simply am never able to speak with them. Me trying to explain something should NOT turn into an argument and it should not be charted as me being "non-compliant", that should only happen if Im truly being non-compliant. This hospital staff is HORRIBLE. Very big changes need to be made ASAP because this much stress and frustration is not conducive to recovery. Not to mention, there has to be some sort of law being broken when they dont adhere to patient rights.

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DA

David Anderson

UK Hospital has got to be the worst hospital in the US. A few years ago they misdiagnosed a thumb infection I had and treated me with antibiotics, which ended up destroying my teeth, but required anti-viral medication for the infection. Now I got to have a bunch of dental surgery to remove my teeth. I went in June 3, 2013 to the dental clinic to have two teeth pulled because of sever pain and they refused me because of a lidocane allergy, and was told that the oral surgery that I already paid in full, in advance, isnt going to happen until I have a allergy test. My regular dentist gives me something other than lidocane when he works on my teeth so why couldnt UK. So now I got to wait 2 more days to see my dentist and deal with the sever pain until then. My advise to everyone is to go somewhere else. This isnt the first time UK doctors have left me to deal with pain levels that where off the chart, like letting me leave the "Burn Unit" (because they needed the room for another patient) and not give me script for pain meds while my nerve endings started growing back. people could hear me scream three blocks away every time I had to wash my 2nd degree 27% body burn

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ST

Steph Scott

This Hospital will garnish your wages for unpaid hospital bills, after tormenting your child for over 8 hours with 152 unnecessary X-Rays to try to prove you abused your child that you can either agree to sit through or be arrested and them still do it (their threat) and then send you a bill for almost $3000.00 after they find nothing and put your child through 8 hours of torture for no reason. During the Xrays my child was crying so hard he threw up and was choking on his own vomit and they didnt even stop trying to get the xrays to help him I had to step in and roll him over so he could get the vomit out in which I got in trouble for messing up their x-rays to help my choking child!! WORST HOSPITAL EVER!!! the STAFF was HORRIBLE and EXTREMELY UNPROFESSIONAL!!

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PE

Penny Norman

I was flown to Trauma I Tower after a collision. I have mixed feelings as far as a review. The staff AWESOME! ER Dr. they should all take in her compassion and friendliness. She was WONDERFUL. The billing, now that sucked! Not counting radiologist, separate billing for Drs, and a few other things, just the Trauma Room service was $25,000. Yes I was on IV of dilaudid 1mg per hour, yes I was there for 6 or 7 hours, yes I had xray, CT, & ultrasound to make sure I had no internal injuries or collapsed lungs, still $25,000 plus all of the other separate billings that come to another $5,000? WOW!! I wonder if they double bill when it is an auto accident? If it had been medicaid, would have been 1/3 of that. Unfair billing!!

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ME

Me too

Buyer beware...what they dont tell you is that UK hospital considers themselves an agency of the state and unresolved medical bills are sent to state revenue with interest and penalties and threats of leins on property. I thought a medical bill resolved as processing dribbled bills in 20 here 8t there. I did hearfrom anyone till 3 years later.What the....only to have it sent to state revenue with interst added. I was appalled. It is to me unethical and immoral practice.

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NA

Nayak Subhadarshi

I was a new patient paying out of pocket. I went for a general physician office visit regular check-up. I have so far received bills for $120 for lab work for a simple a urine drug test, $110 for remaining balance for the office visit and another $124 for facility charge. This is besides $100 I paid during the first visit. A single office visit is costing me $454, which I think outrageous. I had no idea when I asked for appointment that it would be >$400.

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RE

Regina Russell

My mother had to be admitted here. The staff, including the doctor were wonderful to us, so much so that I felt I didnt have to be there every hour of the day because I knew they were taking good care of her. The doctor spoke to me and discussed Moms health care--taking time to listen to my input. Even the food in the cafeteria was good. As a patient, Mom liked the meals brought to her and she said her bed was comfortable. Thanks, UK.

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EL

Elizabeth Clark

While attending UK I asked my gynecologist why I sometimes get sick around my period. She laughed and said, "Well, I guess youre allergic!" Since her joke was not a serious answer, I asked again. She said she didnt know. Luckily, Cosmopolitan Magazine recently wrote an article that explained the cause and how to prevent it. Its funny because I would have expected my doctor to be more reliable than a shallow magazine.

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AL

Allison Creech

received care took 8 hours just to be seen. They need more staff and more beds. Did not take down information correctly still to this day fighting a bill which in turn they put on my credit report not to mention the nurse took three times to stick me I would recommend every one reading this to go to Central Baptist it seems like everyone goes to UK just for the name..

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NI

Nichole Pence

Worst experience ever. Got admitted to this hospital when I was pregnant in 2012. I had a medical card and they didnt process the claim correctly. So here I am, in 2016 with $600 worth of state taxes held, and a levy for $1,500 put on my bank account all because they didnt code it properly. Still in the process of getting my money back.

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