Ridgeview

Reviews 4

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Chloe Ralston

I went to Ridgeview to detox from alcohol. I was there for 6 days. The environment we patients were made to endure was anything but comforting, and despite a few very kind nurses and staff members (many were very gruff and seemed like they didnt care at all about the patients), it felt like we were in prison. One of my main qualms with the system there is that we were not allowed any outdoor time unless it was a smoke break on a tiny dirty patio surrounded by a couple of bushes. I am a firm believer that being in nature can be a very crucial positive influence on our minds and bodies, especially in a time of suffering, which all of us patients clearly were. But no, we were instead vaguely encouraged to hang out in a crappy common room with no healthy snacks - just saltine crackers and coffee - and watch crappy tv or play crappy board games. What the heck???! How is that at all a positive environment for someone who is suffering from addiction or mental disorder? It was extremely depressing. Another point - the group sessions were for the most part tiresome, not engaging, repetitive. I didnt learn anything that I hadnt already known. When a kind staff member took me aside and asked me why all I did was sit in my bed and read instead of socializing, I just gave her a "are you kidding me" stare and gestured to the depressing environment around me. My doctor ended up actually being mean and offensive to me in our last visit, basically telling me I was an idiot with a lousy support system at home - because I didnt want to stay there longer for more "treatment." I will say one good thing about my experience at Ridgeview: around the 2nd day in I actually started talking to a person who outwardly looked as alienated as I felt. We became inseperable and helped eachother out in such a crummy situation, and have been talking every day since. I gained a very good friend, but wasted a lot of time and money at Ridgeview.

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Allison Davis

I went to Ridgeview voluntarily for eating disorder. My husband asked if I could leave multiple times. The guy at intake told me I could. Since I went over a holiday weekend I received absolutely no help. On day 3 or 4 of not seeing my doctor, not attending ed therapy sessions, not having meal reflection after each meal, and not seeing a dietician, I realized that they were only after my money since we prepaid. I told them I wanted to leave and I signed the ama paperwork. The next morning the doctor told me that I could be 1013ed and would have to stay. I told them that I didnt feel like I was being helped in any way and wanted to go to ace. My case manager met with me and told me I needed to accept that I was just a part of the process and focus on stabilization. My husband had to call the cops, threaten to cancel our payment and threaten to call the insurance company to get me out. Once he did this, they let me go about 30 minutes later. And dont believe when they tell you insurance wont pay if you leave ama because my insurance did pay. Also, I was put on a meal plan that said I needed to eat 3 oz of protein and one night they sent me a giant chicken breast. I asked if I could eat half of the portion size and the staff member that was eating with me told me to "just eat the damn chicken breast". You would think for a place that serves ed patients and puts people on meal plans, they would do a better job of measuring out food and train their staff to be sensitive to it. And finally, one night when I was eating with a staff member, she told me that they are way understaffed and thats why I wasnt going to my group and was going to trauma skills. She also told me that she didnt know why the people at intake say that you are only going to be there for five days because that is not their intention at all.

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ALEXIS STEWART

OMG where do I begin. I took a relative here because I referred to Ridgeview by their school. We got there about 2:49pm. We checked in at the administration building. A little before 6pm, a nice woman came to me and gave me and my relative some meal tickets to eat dinner downstairs because we still had many people ahead of us. My relative and I ate dinner for about 20-30 minutes and went back upstairs. The waiting room looked darn near empty by this time but we kept waiting. At around 8:30pm, a so called clinician came for my relative and I and took us in the back to do an assessment on her. The room was filthy, the carpet was very dirty and it was stained. The place overall looks pretty run down. The clinician assessed my relative and said she would then give the assessment to the psychiatrist so he could make a decision. That disappointed me because I was under the impression that we would get to see the psychiatrist and speak to him personally. About 15 minutes later, the clinican came back and said the psychiatrist suggested counseling for my relative. WELL DUH!!! Thats why I bought her there!!! So the clinician proceeded to tell me that Ridgeview offered outpatient partial counseling program, however they were booked. She then gave me 3 other facilities that were no where near where my relative lives. And one of them had the worst reviews ever for an outpatient program. We did not leave until 9pm...I am angry that we spent 6 hours sitting in a run down facility to be told that counseling is needed and that they are too booked to provide the service THEY suggested. I looked at the reviews about Ridgeview when I got home and I see a lot of people feel it is a great place for substance abuse, alcohol addiction, etc. Dont come here if youre looking for outpatient therapy.

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lisa deering

I was a patient at Ridgeview in the womens trauma and eating disorder cottage. Most of the staff were pretty great. They were really sweet, helpful, and understanding. There were a couple of the staff and a nurse that was not, however. They would be very rude to patience and say things that patience there really dont need to hear such as "People with eating disorders disgust me. There are starving people in other parts of the world." Or "Yall are too emotional for me." This stuff is not helpful for people trying to recover. Like I said, though, most of the staff was really nice. The food they brought up on trays was OK, but sometimes gross. The cafeteria food, though, was better. The beds were as hard as rocks. The showers had very little water pressure. There was a bunch of inconsistencies. This is probably the biggest complaint I have and that I heard from other patients while I was there. The management really needs some work. One shift would do one thing, then another would do something different, and the third something else. Nothing seemed to be on schedule either other than smoke breaks and that is only because the smoking patients probably would have revolted if they werent. Haha. They do have some therapy and classes during the week, but I feel more therapy, perhaps even one on one therapy, is needed. There was a short group in the morning to just check in, a process group to process what happened or feelings, and either a class or creative expressions (Art therapy). And that was it. The best therapy I got from being there was really being able to talk to the other patients about their experiences and know that I was not the only one. So, overall, not a horrible experience, but it could use better management and more therapy. There was way too much down time.

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