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Vision Essentials By Kaiser Permanente

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12100 SE Stevens Ct, Happy Valley, OR 97015, USA


Category: Optometrist
Address: 12100 SE Stevens Ct, Happy Valley, OR 97015, USA
Phone: +1 503-353-7300
Site: kp2020.org
Rating: 3.4
Working: 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed

Location




Photos 1

Reviews 3

MI

Michael Martin

Worst Optical experience ever. Was called and told my glasses were ready and stop in anytime to pick up. I was there one hour later and WAITED OVER NINETY MINUTES before I could pick up my glasses which had the wrong lenses. They spent 45 minutes trying to fix them, only to send me on my way "to get used to them, but dont drive while wearing them, you might have an accident". I tried them for a week, went back, asked for a refund, was told they wouldnt offer refund as the lenses were correct until I had another eye exam. I had to wait two and a half weeks for the "next available" appointment (by a different doctor) only to be given the EXACT SAME RX, and that indeed, the lenses were not properly made. Kaiser vision kept my 318.00 for over a month while I had their crappy, life endangering medical equipment. BAD KAISER!


KI

Kimberly Hamling

Total wait for new specs was 20 minutes. Friendly people - good customer service. I thought price was competitive with Costco vision center but better quality of frames.


JO

John Davidson

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