Category: | Optometrist |
Address: | 15480 Boones Ferry Rd, Lake Oswego, OR 97035, USA |
Phone: | +1 503-635-1458 |
Site: | lakeoswegoeyes.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–4PM Closed Closed |
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Ches Allen
I stopped in this afternoon because a screw in my glasses had come loose. I walked in and was immediately welcomed with a warm smile and. I asked if they had a tiny screwdriver for me to fix my glasses, the employee took my glasses and said they could help with that and offered me a seat. I sat down and waited for what felt like a long time to simply twist a screwdriver a few times. When I made eye contact with the employee at the desk she assured me they were working on my glasses. At this point I was a little worried that they were going to charge me for something I would have happily done myself! After another minute or two another employee came out and handed me my glasses saying she had tuned them up a bit. My glasses were perfectly clean, with every joint and screw perfectly in place. She made sure everything was in place and told me if it ever happens again to come back in. I was caught completely off guard by the above and beyond service! Thank you so much!!
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Janice Daniels
I am disappointed with Lake Oswego Vision Clinics customer service. I had an appointment today to get my vision examed. I had bought glasses from them 2 years ago. They didnt bother to tell me that they moved. I arrived at their clinic, but there were no signs of them there. I looked them up on my smart phone and discovered their new location. I sped over to the new place and was proud that I was only 10 minutes late. The sales girl explained to me that since I was 10 minutes late, I would have to reschedule. I couldnt believe she did not consider the fact that I hadnt been there since they moved. She said she could reschedule me for later today, which is the time I had wanted in the fiirst place. I wasted an hour off my time and 14 miles of gas because of Lake Oswego Vision Clinic. My time is precious and I do not appreicate it being wasted.
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Mary Bicknell
I have never written a review before, but I am compelled to do so. Worst experience I have ever had with a my daughter, ever, in fact I walked out. Jessica Wilcox walked in with her hand on her hip and an attitude. Never once did she acknowledge my child or call her by name. Then, during the exam began to speak disparagingly to my child. I attempted to be patient, and then when she proceeded to tell me how my daughter was "trying too hard" to get the "letters right" and that she couldnt trust her, I got up and we walked out. As a psychotherapist, I am shocked at the manner she treated her patient, and a child patient at that. On her bio it says she received a "coin" in the military for great customer service, as a military family, I am glad we didnt have her as the "standard" of care. ---Mary Bicknell
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Venecia Rauls
Our entire family gets all our eye care here and they are excellent! I have some eye issues that go beyond a typical myopia (two corrective surgeries, a splotch on my retina, and some low light and eye strain issues). Everyone here is really kind and professional and they provide superior care. They have also always been excellent with our child. Admittedly their facility and glasses selection is high end. But the medical care you receive is worth it. You could even consider coming here for great eye care (especially as you age) and taking the prescription someplace else for eye wear thats lower cost -- though I like the ongoing support they provide for the glasses they sell (adjustments, new parts, etc.).
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S Dach
HIGHLY RECOMMEND FOR CHILDREN - I have no idea what planet the previous reviewer came from. Dr. Wilcox did exams for both my children recently. Her communication skills with children far exceeded my expectations. She related stories about her own kids and my girls felt at ease with her. My oldest requires glasses and Dr. Wilcox took the time to explain the difference between last year’s and this year to her. Rather than talking down to the child or only to the parent, I appreciated the respect she showed to my children. I would highly recommend her to all our friends.
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A Private User
This office is nice, but it offers nothing extraordinary to justify the cost of the service and glasses. One pair of glasses was priced close to $1,000 and the second pair at $700. This is very insulting to me that an office would even be charging that amount in these times without blinking an eye. I found the same glasses elsewhere for $412. It must be special Lake Oswego prices everyone jokes about! BEWARE, once you get your prescription, shop around for prices!!!
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Sonya Schmitz
I took back my previous review. David Wolf wanted to meet with me personally about the experience I had with doctor Wilcox. He met with me to see if there was anything he could do to make My experience with this clinic better. He offered to buy my dinner which was very thoughtful. it shows he truly cares about the clinic and how its ran. He wants the customers to have a good experience through the entire time.
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Stephen Engelman
Always a relaxing experience at LOVC. They listen to my unique needs between contacts and glasses and make sure I am walking out with the best value as possible considering whay my insurance provides. The glasses selection they have onsite is also excellent. Something for everyone. My whole family attends LOVC and I as my younger children grow they will also be patients at LOVC.
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Kristin Zubel
I just met with Dr. Horrocks. I have a scratch on my cornea and incredibly uncomfortable. Dr. Horrocks took her time with me, fixed my eye and truly seemed to care. I am so happy to have found not only a competent eye doctor, but one who is empathetic and seems to love her job.
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A Private User
Dr. Wolf is one of the top ODs in the state and has built up a terrific practice. He used to be my familys eye doc down in Eugene many years ago too! Definitely say hi to Daisy - she is fun, sassy, and knows how to help you out!
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Luke Losli
Ive seen a few different doctors here, and have liked all of them. Good website for booking appointments. When theyre running late, they acknowledge it and make an effort to make it right. Weird, I know.
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Dianne McKenzie
Very personable staff. Dr. Explained everything as we went along. Took my prescription to Costco a couple of years ago and they never fit right. Came back to L.O. Vision Clinic and very satisfied.
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A Private User
Dr. Wolf is so nice, listens to your needs and takes the time to explain how he will help you. The nicest practice in the Portland area and has an amazing selection of eyewear.
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A Private User
I love Lake Oswego Vision Clinic. The Drs take the time to really understand what you need. My computer glasses are awesome. I have already referred my husband!
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Mark Nicholson
A really pleasant vision clinic. The staff is always helpful and the optician is excellent. They have very up to date technology and accept most insurance.
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Dman
Went there to check out frames. Though I couldnt find anything that fit perfectly within my price range, Michelle was very helpful, patient, and courteous
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A Private User
Dr. Wolf is such a great guy, makes you feel so comfortable and finds the eyewear that fits your budget. Highly recommended!