Providence Willamette Falls Medical Center

Reviews 14

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Hannah Johnson

Dr. Herndon and Nurse Marc were absolutely wonderful. When I came to the ER, I was in a great deal of pain, and frankly much more frightened than I let on. They were both knowledgeable, competent, and efficient. But what impacted me the most was their compassion. They were kind, and gentle, and non-demeaning. I was about to be discharged and I randomly got dizzy and threw up. They had a reception area full of patients. But they didnt hesitate to put the brakes on discharging me. Instead, they took the time to do everything in their power to make sure i was comfortable and stable before letting me walk out of that hospital. I cannot express my thanks to them enough for their patience and compassion.

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Julia Walker

One of the worst ER rooms Ive had the opportunity to visit. The Dr was rude and treated us as if we were ignorant people coming in to get drugs or something. When I told him I was offended he got offended that I would say such a thing. He would not even listen to medical history his mind was made up when he walked in the room even before the examination. I will not go back, you are not safe with the care that they decide to provide you. I will drive further the next time and hope that not all Providence ER rooms are as rude, uncaring and closed minded. One star because the nurses were kind.

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kelli Collins

I had recently been diagnosed with a condition that required a critically needed blood transfusion along with a hysterectomy that needed to be done soon after. My health was in immediate danger and the news was very difficult to take in. But Dr. Vasquez was not only professional but also so compassionate and warm she put me at ease right away along my path and gave me the care and compassion I so was in need of. The surgery and stay at WF was exceptional and compassionate and I entrusted them completely. I highly recommend them for all I had to do with all my medical needs done there.

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Kimberlee Jo

I would give a -5 stars if there was an option. The emergency room desk ladies were beyond rude. I was there to pick up a family member who had been taken there by ambulance from her dr.s office. I have a service dog and was told very snidely to find somewhere else to put my dog. When I informed her that hes my device dog she replied "so, youre not the patient" she wouldnt even let my family member know I was there, and said "she can find you in the parking lot when shes discharged" are you kidding me?? Never again will i come here nor anyone in my family.

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Marvin Domenden

Very Nice People! we are Generally From Washington in the Verge of moving Here to Oregon Took My Girlfriend here she is pregnant and was experiencing Some Dizziness that was required to be Taken to the E.R we Googled the nearest Hospital From Colton and was Given This Place i Rushed here And spoke To a nice lady in front got us room right away and was seen fairly Quick Alisha Assisted she was Great and Friendly along with the Women that helped us We would come Back to this Place Due to their Friendly approach and service !

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Sophia Priest

This HOSPITAL makes you wait for fing ever! They do not help you! All they care about is money. They misdiagnos you. Ive had to go two different times to actually get help. They charged me 900 for the 4 hour wait, a doctor giving my 1 year old a bottle full of apple juice and 4 anti nausea pill. They dont give you answers. Its not worth it. If you have a child go to Randles, and if you have an emergency go to the one on sunnyside. Save yourself time and energy. This place is no help. None at all. They dont care. They suck.

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Chris Kwok

At the time I was told my co worker was deathly allergic to bee stings. So I raced there and called 911 to have them be ready. Once I arrived they took all the steps and made sure my co worker was taken care of. They quickly realized the sting was not nearly severe as originally thought of. But never once had a visible change of attitude. They where obviously short staffed at the time in the ER but took care of everyone they could with what they had. To the nameless hard working individuals thank you.

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Zachary H

The emergency room has procedures and policies unlike any Ive ever been too. I was treated like I was a child and stupid. And if you go in with any injury the staff will insinuate that you inflicted the injury to yourself for some reason. Even if I was bleeding out and might die I think Id choose a different hospital. Rude staff. I went in with a cut on my finger and the staff MADE me ride in a wheelchair, ridiculous if you ask me.

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Cheryl Kaup

I had my daughter at the birth place there in June... All of the nurses and doctors were phenomenal!! The nurses were extremely attentive to my needs and answered any and all questions my husband or I had. Kate has a very special place in our hearts as she not only helped deliver our daughter but she was also our nurse the last night we were there! And the room was huge! Definitely planning on having any future babies there!

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Kimberly Eubanks-Soenyun

Very sick mom, shes 76 and they made her wait in the waiting room 2 hours. I had to go up twice and explain this is bad and shes weak and in pain. Finally shes now warm under 3 blankets lying down and pain meds relaxed her pain level a bit. Poor thing. Shes never been so sick ever. Hopefully things will progress quickly. I told them this was going to be an ambulance ride but we were close so I brought her.

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Light Warrior

While the ER doesnt have a long wait, the staff in the ER do not seem like happy people. The ER "doctor" was a jerk. It felt like another kidney stone. Doc ordered a scan, then came in and said scan was fine, I was trying to get pain medication, blah blah. Turns out I had a very bad Duodenal Ulcer. Had to watch diet and take omeprazole for a year. I came close to popping the jerk in the mouth.

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Sean Lutzi

I have been treated here 2 times prior in the Emergency room in years past, but the experience yesterday was by far, the best care at a medical facility ive had in my 49 years. Dr. Stone and his nursing staff far exceeded my expectations! Johnny on the spot in every aspect of my care from the moment i walked in. thank you guys from the bottom of my heart... no pun intended!!

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ryan parsons

Showed up with my wife and 7 yr old daughter because we thought she might have chicken pox. We waited for over 2 hours and finally left. 90% of the people came in after us and went back to see the nurse/doctor. Mind you, none were emergencies or I would understand. This is our second bad experience there. I will never go back.

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Morgan MacDonald

The emergency room phone service is terrible. I talked to a man who was really rude and didnt answer the phone professionally. Also I broke a bone and it was a 3 hour wait to be seen, the splint they put on me was inadequate and they didnt do anything to help my pain levels.

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