Wilsonville Smiles Dentistry

30040 SW Boones Ferry Rd Ste 20, Wilsonville, OR 97070, USA

Category:	Dentist
Address:	30040 SW Boones Ferry Rd Ste 20, Wilsonville, OR 97070, USA
Phone:	+1 503-682-4500
Site:	wilsonvillesmilesdentistry.com
Rating:	4
Working:	10AM–7PM 10AM–7PM 8AM–5PM 8AM–5PM 7AM–3PM 8AM–1PM Closed

Location

Photos 9

Reviews 6

Brian Foster

Nice new equipment. Friendly dentists, hygienists (mostly), and staff. Unfortunately a complete and utter lack of customer service outside of the office. Over a month ago had a molding made to get a mouth guard. We were told it should take about a week. After 4 weeks I called the office to find out what was going on. They had the mouth guard in for a couple of weeks. They calmed they had called (once) to inform us it was in, we have no missed calls from them. They have two cell phone numbers, two email addresses, and a mailing address to get a hold of us with. They, at best -in their own admission- called one cell phone, one time, in a three week window. Once we got a hold of them they said we could just drop in during regular business hours for the fitting which would be quick. They however were closed the next couple of regular business days. It is now the following week (5 weeks from when we were told 1 week). I called to confirm they would be open. They are, but said we should expect a very long wait if we drop in. We have a wisdom teeth removal scheduled with them in a couple of weeks and have been left wondering if this is really a dentist we should continue to take our business to or if it is better to find another option. To apologize they didnt not provide us any sort of meaningfully apology. They forced a free teeth whiting sample on us like that was making up for it. The dentist said not to use the teeth whitener as well, due to damage to thin enamel. So to sum it up their way of apologizing was to provide various excuses for their mess up and push free vendor samples that they encouraged not to be used.

Brittany Spray

I love Wilsonville Smiles. All of the staff really take the time to get to know their patients. I often feel like they remember me better than I remember them which is impressive considering Im only there twice a year! Before I started going to WS I grew up going to the same dentist since I first had teeth. I had no idea how archaic this OTHER dentist was until a very poor experience made me seek out a new dentist. Stepping into Wilsonville Smiles was like walking into the future... and Ive never looked back! I get pretty anxious about the dentist and the staff here are SO friendly and helpful - their kindness and competence always help to put me at ease. Even when Ive had fill-in Dentists and technicians I still had the same positive experience that left me vowing to always return. The clinical staff and office staff communicate so well with each other and they make sure you have any information you may need. Wilsonville Smiles does everything they can to find a solution that will work for both your health and finances. I dont live or work near Wilsonville anymore but I dont care - I make the trip because Wilsonville Smiles has done SO much for me.

Glo waka

I recently went to Wilsonville Smiles during their grand opening promotion for a checkup, cleaning, and xrays. I had not been to a dentist in about 10yrs for financial and personal reasons, so I was very nervous. Everyone in the office from the moment you come in until the moment you leave are so warm and caring and everyone tries to make you feel comfortable. I felt that the dentist understood how I felt without me even saying it. The higienist was super nice and caring. My nervousness soon turned to laughter and although I still dont like the experience of going to a dentist (I had many cavities Im embarrased to say), going here has changed my reluctance of going to see a dentist and also helped me take better care of my smile. Dr Gridly is very careful, caring, knowledgeable, and understanding, not to mention funny - which made the experience for me more relaxing and enjoyable. Will definitely go back.

D Woods

Amateur hour over here. The dentist I saw messed up most of the work I had done here, one job was messed up twice. The only thing offered was, "I can do it again". No, I dont want you to do it again, didnt want you to do it in the first place. Also if you have insurance, they will do everything they can to use their crown machine on you. I gave them one extra star because they dont use mercury amalgam for fillings.

Kevin Roby

Excellent service. Fast, friendly and professional. Everything is always explained clearly and up front. I would highly recommend 100%!

James McDonough

Dr. Lai is the best dentist Ive ever had! She did a great job fixing my front tooth and all of the staff are very friendly!