Jennersville Regional Hospital

Reviews 11

KA

Katelyn Ihrig

I wish I could give this no stars at all. I took myself and 3 of my kids into the hospital in Jan. We all had fevers, were coughing and had sore throats for a week. We saw a resident first and he said we were fine and then the actual doctor came in and said we were fine, then another different doctor came in and said we all had an upper respiratory infection. Come to find out after going somewhere else the next day, we all had the FLU! They couldnt be bothered to actually do any other testing. We were there for about 5 hours. I went to check out and the lady at the window told us we were good. I said that couldnt be because I had a deductible and I wanted to pay right then. She said that I owed nothing! (I shouldve got that in writing, but fussy sick kids and all I was tired of waiting). Fast forward to a month later, they send us a bill. I call to make a payment arrangement and they want half of what was owed $500+. I didnt have that kind of money at the moment because our breaks had just went out on the car. I talked with them a few other times and last time was about two weeks ago. I let them know I was applying for Medicaid and submitting the bills to them. The lady said that was fine and to call back once everything got approved. This was 2 weeks ago!!! Today I get a letter in the mail that it went to collections, not even 8 days after I had spoken with them! I called them back and the lady on the phone said she saw where it was noted in the system two weeks ago but their was nothing she could do as the bill was 3 months old, they automatically send it to collections then. They have poor bedside manner, poor service and poor business practice.

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LA

Lance B

If I can do no stars I would. I go in bc I had a heavy object fall on my head and I had a nice gash. There was blood on my hand bc I was trying to stop the bleeding. I go into the hospital wait 25 mins to see a doctor then when I finally see a doctor he was so disrespectful, he saw me for 30 seconds and said "you are fine we will get u out quickly" remind u they didnt even help me clean the blood off me or anything so now its a day later and Im in the worst pain ever and Ive been bleeding all night they did not wrap my head up or anything. When u are reading this its probably hard too believe but this is all true so today I will be going to Christiana hospital to get the right treatment this hospital should not be open the doctors dont know anything and dont care about if u live or die I will never step food back into this hospital again!!

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EV

Evelyn Marcano

Ive suffered from kidney stones for years. A co worker on my husband told us about Jennersville after sharing the stories of waiting for hours vomiting and in extreme pain at Christiana. The service at Jennersville was superb! Right after I registered I was called into a room. Our nurse was wonderful! The Doctor saw me within 10 minutes. They really listened to me as I explained my kidney stone history. Blood was drawn, urine sample, the works. Pain meds were given immediately and I was sent for CT scan. The Dr. was back in my room within 30 minutes with the results just as I was told. The nurse kept checking on me and making sure I was ok. Anyone who has suffered from kidney stones knows the agony of the pain. It was nice to be treated so efficiently. I totally recommend Jennersville for emergency care.

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MI

Michelle Christine August

I had a total knee replacement. Dr. Craig Smucker is my favorite surgeon. Although Im in pain I know this was the best thing for me. The staff is wonderful. Audra was my main RN and so was Lena. Most understanding & compassionate ppl. Always checking on my pain level and well being. The PT that I had were Hannah & Krista. Very concerned and encouraging. Even the cleaning/housekeeping staff intro themselves including Joseph and a very sweet young lady Rachel. Everyone including the volunteers made sure to do whatever they could for me. If I have to go to the hospital for ANY reason at all Ill be back. I live 10 min away in Delaware, but would STILL choose this hospital over Christiana or Wilmington Hospital anyway! Keep up the good work guys! Youre some of the BEST!

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CW

CWE

Recently had surgery at Jennerville hospital. I was treated very nicely by the nursing staff which really helped with my mounting anxiety. They really know how to make you feel at home. Both the surgeon and nursing staff explain everything that was about to happen to me and showed me real care and compassion. They also treated me with dignity throughout the process. Both the staff and the surgeon did an amazing job. Pre admission was a key factor in going through with my surgery. You get to meet some of the friendly staff which actually gave me the strength to show up on surgery day. I just want to say its the people that work at this hospital that make it great and I am so glad they are right in my back yard whenever I need them.

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SC

Scott Nunya

Typically quick access to care in ER. Knowledgable staff. However, it is small, which means trauma will get you sent elsewehere. If it is a child, and you can afford the 45 minutes drive, just take them directly to AI Dupont as that is where they will be sent anyway, at significant transfer cost I might add. Strokes and heart attack get triaged here, but are sent elsewhere for full treatment. Maternity ward is outstanding!.

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FA

faith stewart

Nice nurse. The PA though was a young know it all. I offered my thoughts on my son who was the patient, stating he had not been well for longer then 3days. I expressed real concern that he should get tested for Mono or Strep. The PA said She looked at his throat it was fine. We spent 2.5 hours waiting and I was not respected for my concerns. It was ignored. Very upsetting.

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ST

Stuart Doyle

This is an Outstanding small regional Hospital, outpatient and ER above the Norm. In 20 years they have saved my life twice, with at least 15 ER visits for other "minor" but serious immediate expert First Aid. Outstanding ER ...Triage is taken seriously. Will you wait if Excellent, professional..no BS "MASH" type (without the canned laughter

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JE

Jeanne Phillips

What an incredible facility. Care was EXCELLENT! I thought because it was a small, community hospital the outcome would not be a good one but boy was I mistaken. The staff is knowledgable and empathetic and I will without a doubt continue to use Jennersville Regional Hospital for all future clinical needs. Thank you all so very, very much!

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NI

Nikki Cherwaty

Well Im here at the hospital now with my 92 yrs young Father in Law n we have been here since 11am yesterday he was admitted laat night which took forever n now we are in his room waiting for the arrival of a dam doctor the man hasnt had anything to eat since yesterday morning . But im sure the Doctor isnt Hungary....

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A

A Private User

ER nurses best anywhere. Know your hospitals. Heart attacks and strokes they send to other hospitals to treat. Kids that need admitted they transport to other hospitals also. They don't have CT scan or XRAY in house 24/7. They call XRAY from home at night and weekends. Not a trauma hosp but good at what they do.

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