Category: | Drug Testing Service |
Address: | 2015 Assembly St, Columbia, SC 29201, USA |
Phone: | +1 803-256-9535 |
Site: | surescreenlabs.com |
Rating: | 4.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Blaine Hilton
In todays world customer service expectations are typically pretty low. However ARCpoint Labs really puts a smile on your face and makes a mundane boring chore a pleasure to deal with (well, at least as bearable as it could be). Within minutes of emailing Jody I had a phone call from Jessica at their office. Come to find out Jody was out of the office and is still on the email and able to accommodate our needs. We are a small company and provide very little business to ARCPoint, but they still treat us with the utmost respect and a sense of urgency and pride in their work that is quite refreshing.
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A Private User
Fabulous customer service! I have been very impressed with ARCpoints service thus far in regards to my questions about drug screening, background checks and policies and procedures that I am unfamiliar with. Any request that I have they quickly get me a resolution or answer to my problem and I am very grateful for their expertise in an area in which I am unfamiliar. I would highly recommend their services to anyone looking to improve their pre-employment screening process!
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Kevin Foote
I arrived 5 min before their opening time and wasnt even let into the waiting room until almost 9:00, well after they were supposed to open. I was told they were having a staff meeting. Its another 15 minutes before Im called back. I was the only one there and it took 45 minutes for a 2 minute drug screening. The staff was friendly (not the manager), and theyre the only reason I give it 2 stars instead of 1.
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Jenna Cockrell
The ARCpoint team is wonderful!. They understand the urgency of our needs, and always quick to respond and efficient with our time! We will continue to use them for our drug screening all over the United States! They are an asset to our company!
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Elizabeth Bernstein
We love ArcPOint Labs...they are quick, efficient and extremely helpful. Also, if you ever have questions, they are extremely quick to respond! Thanks guys for all you do for our organization
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Lindy Mantooth
Testing was very quick and thorough. I was there for a pre-employment drug test and I was in and out in no time. - Amy
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A Private User
Testing was very quick and thorough. I was there for a pre-employment drug test and I was in and out in no time.
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A Private User
This lab is run very well and has very helpful staff. Test were returned very quickly. Thanks!