Category: | Hospital |
Address: | 2717 Tibbets Dr, Bedford, TX 76022, USA |
Phone: | +1 817-848-4000 |
Site: | texashealth.org |
Rating: | 2.1 |
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A Private User
My wife and I took our 17 year old son to Springwood HEB for sudden severe depression including some recent suicidal thoughts as well. When we arrived with him and completed the "evaluation" and all decided hed go "in-patient", we initially agreed. During the in-take in the "unit" a nurse asked us to complete a large amount of paperwork. In this paperwork we clearly marked several pertinent details about his past, losses hed suffered, etc... And that hed been extensively tested at Cook Children’s and Scottish Rite Hospitals and was ADHD and had been taking Adderall since he was 6. Well established and working med for him. BEFORE the assigned doctor, Dr. Khan, had seen him or even seen any of the paperwork, the nurse came in and handed him a 50mg dose of Zoloft!!!! I stopped her and asked what was going on! She said the doctor had diagnosed him with extreme anxiety and that Zoloft would stabilize him!!!! I WAS SHOCKED! I went back and forth with this nurse for an hour about that fact that the doctor had no prior history and hadnt yet seen our son, much less discussed her "diagnosis" with my wife or I. The nurse insisted that if we didnt agree with this that we couldnt enroll our son! To which my son became extremely upset, so against my better judgment, I acquiesced and allowed for the initial dose, with the proviso that Dr. Khan would call me personally the very next day to discuss in detail. She didnt call. I left 17 UNANSWERED messages for her over the next 7 days while my son continued to decline! He developed serious depression, insomnia and a host of other issues as a DIRECT RESULT of Dr. Khan and the "staff" at Springwood HEB. Do not accept her as the assigned doctor! *****You MUST ADVOCATE for your child there! They WILL NOT DO SO. It is at best, adolescent daycare for about $10,000 a week. **Do not expect any one on one time. It will be group discussions which expose your child to the evils of this world, with the bare minimums of physical safety at best. In our case, ZOLOFT for a teen was the worst possible choice!
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A Private User
2011 was an extremely tough year for my family and I. As a result, I became extremely depressed even to the point of having some suicidal thoughts. My doctor referred me to the emergency room at Harris H-E-B where the doctor and other staff members treated me with respect, but took measures to make certain I was safe and could not harm myself. The doctor then referred me to the Springwood Partial Hospitalization Program (PHP) which I attendended for two weeks. The therapists/counselors , doctor, and other staff were always courteous and treated me like I was a person and not just additional funds for the hospital. I learned many coping skills through the classes and am now better able to handle things because of it. I am on medication to treat my depression/bipolar disorder. The only thing I would change about the PHP program is that they should be providing the patients with lunch, however, they do offer snacks free of charge as well as coffee, juice, and tea. If youre having depression/sucidal thoughts/etc., I would highly reccomend going to Springwood for an assessment.
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A Private User
My mother has been to Springwood 4 times. The last time was about 2 weeks ago, and we are so feed up and frustrated we will never return nor will I EVER recommend anyone to the facility or any of the staff either. My mother went 4 days without bathing and we even requested the staff to help her and they did not. Her doctor told us she was the only one for the unit and was too busy to meet with me or my father in person. The staff ignored my requests to get my mother information on alternative treatments. When I say ignored I mean rolled their eyes and didnt respond. At the release they asked if we would like her medical records faxed to her regular psychiatrist and we said yes. It has now been over 2 weeks since her release and our doctor still hasnt received her records and has called to request them TWICE! They dont value their patients lives and are unwilling to do their JOBS AND HELP PATIENTS AND FAMILIES IN NEED OF URGENT CARE!!!! Do not send a family member here. Choose Baylor or Presbyterian Hospital instead.
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A Private User
I would love to give you a description of how this place is, however they had me on so many drugs I dont remember most of it. I was there for four days and they would NOT release me. When I FINALLY saw a doctor I begged for him to release me to go home. He said thats fine, in fact and I quote "This way I can get out of here early for dinner". That is what the Dr. Had to say to me. I literally was so drugged up the whole time I was there I hardly remember anything. THAN they had me entered in as the wrong problems, so they had me going to things that I DIDN"T NEED! Terrible Terrible experience. DO NOT RECOMMEND!
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Jennifer Ruelas
If I could give this place zero stars, I would! My wife went there twice (referred by the state). She was misdiagnosed both times. They tried to keep her there and shove antidepressants down her throat when she didnt need them. And with what was wrong with her could have killed her! When she got a second opinion, she received the correct diagnosis within twenty minutes. They try to milk our insurance as much as they could. This place makes me furious and the doctors need their license pulled!! I would not recommend anyone go there.
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S. Young - Certified Termite & Pest Control
CAREFULL!!! I would give a 0 and DANGER if you dont want to be DETAINED AGAINST YOUR WILL. My wife went in Voluntarily and they claimed we were sent Involuntarily. I had to threaten to get a Lawyer involved and they suddenly decided the "made a mistake" and allowed a police officer to evaluate her- which after 5 minutes said she is fine to go!!! Obviously they are just after the $$$ not helping people!!!
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Olivia holcomb
Me and friends LOVE it here! Dr. Quadri is so good at what he does and the techs on the adolescent unit were amazing. I would highly recommend. SHOUT OUT TO MY MAN CJ!!!!!
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Zepher Davis
Do not go here. They will detain you for a week after seeking counseling. Complete failure to treat the patient. It actually deters people from seeking further help.
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Barb Kempthorne
Dr. Quadri really takes the time to listen. Ive know so many psychiatrists none compare to Dr. Quadri he talks and listens to the whole family.
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John Doe
please dont go here. They tricked me in with food.
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Gabrielle Hernandez
Cool