Planned Parenthood - Addison Health Center

5290 Belt Line Rd, Dallas, TX 75254, USA

Category:	Medical Clinic
Address:	5290 Belt Line Rd, Dallas, TX 75254, USA
Phone:	+1 972-991-1424
Site:	plannedparenthood.org
Rating:	2.9
Working:	9AM–5PM 12AM–7PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 4

Reviews 15

Liz Fillingim

snarky staff was referred to addison clinic by the plano clinic to get meds and lidocaine to numb cervix for IUD insertion (plano tried to put in IUD but since I am nulliparous the nurse did not feel comfortable pushing any harder, and I was in too much pain) i called this clinic 4 times to make sure the meds and lidocaine was going to be there before I drove 45 minutes out to the clinic i waited 45 minutes to see dr. lynn jordan and found him to be argumentative, refused to give me a medicated IUD insertion, and was rude and unprofessional. the dr creepy told me that the IUD would give me cramps constantly for months and months, and that metal surgical instruments had to be placed in my uterus with no medication to remove the IUD the dr was lying I am going to contact Paraguard and inform the company of the lies this doctor is spreading about their product and now after a huge waste of my time, I am going to find a health care provider willing to do a cervical block or medicated IUD insertion, that will act professionally and honestly just a creepy mess of a clinic and doctor do not go here planned parenthood is a wonderful organization but this clinic is disorganized at best, more likely just dishonest and unprofessional the receptionist was catty and snarky for no reason

lauren urso

EDIT: Updating my review from one star to five. Thank you, Planned Parenthood for your swift reply and vigilance to correct what happened. Not only did you guys fix my situation, but two people also apologized to me for the rudeness of that particular employee. I have been supporting Planned Parenthood for over a decade and will continue to patronize this location. ----- I usually dont get this upset but I was just treated like garbage by the receptionist with the tattoo with the three roses and scull on her arm. The situation I understand is beyond her control but she was extremely rude and lacked empathy when I was telling her about my problem. If you cant be nice to people you shouldnt be working a job where you have to interact with them.

Claire Byrnes

I went to the Addison Planned Parenthood for my annual exam. This facility was modern and clean compared to my old PP clinic. Setting my appointment online through DocASAP was very easy and my wait in the lobby was short. The staff answered all my questions and sent me home with a lot of educational resources for my boyfriend and myself. Both the intake nurse and nurse practitioner were professional and nice. Based on past experiences with PP I was expecting to be there for two to three hours but I ended up getting everything done within an hour. I think it was because I set my appointment for an early afternoon on a weekday and did some of the preliminary work while scheduling my appointment online. Your mileage may vary.

Brooke Morey

Called to schedule an appointment earlier this morning. They were able to get me in the same day. When I made the appointment I told them my reason for coming in and that I had Medicaid. So I get to my appt which was about 30-45 minutes away for the same day service. I wait for two minutes after giving my information and then Im told unfortunately my insurance wont cover my visit and Id need to pay $130 out of pocket. Hell no. Ill just go to my regular doctor for it. Only reason I went with planned parenthood was that they could get me in same day. Poor service. Should have told me on the phone that it wasnt covered instead of wasting my time and gas.

Shelby Villescaz

Very clean and everyone that works here is so helpful and supportive. I had such a hard time finding the right birth control for me back in high school (when my family could afford to send me to a doctor), but the first pack they gave me here worked wonderfully and at $20 per month I would never want to go anywhere else. The employees are always knowledgeable and attentive and I can only hope and wish that this clinic doesnt get shut down!

A Private User

I was very impressed by how quickly I was there. In and out without an appt and I got everything I needed to know. Highly recommened it. Dr. Johnson was more than informative and friendly. Made me feel at ease during a rather embarrassing visit. (embarrassing for me) I will mos def be coming back to this clinic

Michelle Martin

Super clean facility with well-informed, smart medical professionals. Best pap experience ever (didnt hurt at all). They made sure to share lots of info with me...stuff I never would have thought to ask but they made sure I knew. Absolutely love this place. You get the best womens health care.

Dan O

Everyone is nice and caring and very informative. I went here hoping to get a same day insertion for IUD. Normally they dont do that, but because of my insurance situation they let me have it. They care about their patients and theyll do what they can to make sure you leave there protected.

Hevellyn Caroline

Called to make an appt to see the doctor about the IUD issue due to bleeding i was having and the recepcionist would just argue with me on the phone saying i have to get tested for STD.

Oh JoJo

Just left here needed a referral for MAMMOGRAM they refused even though my mom died of breast cancer and my aunt and grand mother had it too. Shows how much they care.

Sharmaine Mazadza

Very slow and stuff was just blunt out cold!no assurance or counseling or friendliness/warmth..nothing!have been to way better planned parenthoods!

blessing gode

So slow and they dont even update you whats going on. Seated in there for 2hrs without an idea of whats next.

Maritza Abadillo

rude staff, they need to learn how to answer calls and make confirmation calls as well very disappointing

Margaret M.

Staff I dealt with was friendly. Clean. Didnt have to wait long for anything.

Reagan Reynolds

PP saved my life. Love them.