Albright EyeCare

Reviews 16

RE

Reviewer 0530

My family and I have been going to Albright for years, and, for the most part, each year we spend over $1000 on glasses and appointments. I had an appointment and was taken in to do an eye exam. After that experience (which they couldnt seem to get quite right), I was taken back in to an exam room where I specifically and repeatedly asked and told the girl who did my eye exam that I needed to be out of the office by a certain time and would I be out by that time. She said she wasnt sure. By this time, I was 20 mins into my appt. I waited another 25 minutes (the time I told the girl I had to leave by), and I still had not seen the optometrist (Albright). I left the exam room and went to the front where I made another appointment and left. Received a call later that day from Cindy at Albrights office who said Albright didnt want me to come back. I was totally baffled. There was no anger or anything when I left. I told them that I needed to be out of there by a certain time. I had to leave. So beware (all of the following represents my opinion only): 1. He wont find out the facts before jumping to conclusions and flying off the handle (as Cindy said he was unaware of any of this); 2. He wont call you to handle his own mess...he hides behind his staff who dont deserve that; 3. He is just an optometrist who has an over-inflated ego and is only concerned with $ not "his patients." (In quotes because we are not patients; we are customers). So good luck to you my if you choose his services - be ready with your wallet wide open and to be treated like dirt when you wont wait for him because hes trying to see too many people at one time.

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LI

ligaf liger

I am very upset and fed up with this place! My soon to be husband went there a month ago to get new glasses. Everything seemed fine however he has NOT received his glasses and we are STILL waiting! He wanted new glasses for our wedding and at this rate hes not going to. He was guaranteed that his glasses would be ready in a week to a week and a half MAX. Its already a month and we call everyday and they just apologize for the inconvenience. We dont want an apology we just want the damn glasses!! Then they said the frames were on a back order and they were waiting on that but they never told him. I wish they would have kept him up to date on his glasses status. Our wedding is already next week and I just want him to get his money back and take his business elsewhere! Funny how they were quick to take his money, but not as quick to get him his glasses!

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A

A Private User

After moving to New Braunfels I was looking for a new eye doctor. With my insurance all I have to pay is a copay, so I wanted the best for my money. After looking around I decided to try Dr.Albright at Albright Eyecare. When I first visited I was blown away. They have easily the nicest office buidling I have ever seen. It was so clean and professional looking I couldnt believe that just one doctor was at the location. Then when I met Dr.Albright I understood why. The nicest and most attentive doctor I have ever been too. He even prescribed me some eye drops for allergys that I have had since moving to Texas. Needless to say, I will be going to Dr.Albright each year. Its good to know your getting the best eyecare possible.

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KR

Kris SW

We are EXTREMELY THANKFUL for DR. DOUG ALBRIGHT and his early detection of a melanoma behind my eye! (He also called to check on me throughout the process of healing.) My husband and I have gone to Dr. Albright for years due to his attention to detail, his knowledge, his chairside manner, his professionalism... He has proved himself quite well to us. His staff is professional, friendly, and always helpful. We could not be more pleased or grateful.

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DE

Debra Lee

I have been a patient of Dr. Albright many years now. I would not go if I did not believe him to be one of the best. From the doctor and his staff there is nothing but professional caring people. Dr. Albright is thorough and offers options .Nancy and Sunny are amazing . So if you want great eye care from the office, the doctor and the fitting I suggest you try out Albright. They truly are second to none.

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Brian Abney

My wife and I went here when we first moved to New Braunfels. We experienced extremely long wait times (+30 minutes) once we were in the exam room waiting for Dr. Albright. My eyes were dilated and I had blurry vision during the prescription evaluation. I walked out of there knowing my prescription was as useless as a visit to this place.

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KA

Karen Dietz

We have been most pleased with the excellent care we are receiving at Albright EyeCare here in New Braunfels. Our questions and concerns are considered carefully and patiently by all the persons who share in the responsibility for this patients eye care.

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Justin Barber

Dr Albright is an outstanding optometrist and professional. His team is very professional as well. Although always and time and efficient you could never accuse them of being a "run you in and out" clinic. Exams are thorough and well explained.

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RA

Randy Rodgers

Good, friendly staff, beautiful office. Dr Albright is thorough and explains things clearly. I was recently diagnosed with glaucoma, and he wasnt super encouraging about the whole situation, but I probably needed a bit of shock and awe.

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GE

Geraldine Whitman

The doctor is great the person who does his billing and insurance is totally incompetent. I have explained 3 times now how the insurance has paid her and I am still getting a bill for what the insurance has already paid.

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LA

Latona Becht

I have being going to Albright Eye Care for a number of years and find them very professional, the eye exam is very complete. The people who work there are very nice and helpful

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AL

Allen Mitchell

I have been seen by Dr. Albright since 2015. He and his staff are very attentive and friendly. I have always been afforded excellent service. Thanks for your consistent service.

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KA

kathleen Rose

I always recommend Albright Eye Care to everyone I know. The staff is friendly and professional. Every visit has been five star in my opinion.

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A

A Private User

The most professional optometrist in New Braunfels. If you are looking for the best in the city, you must check out Dr. Albright and his staff.

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SA

Sarah Reisdorph

Great staff and doctor! To the point and easy to understand. WILL refer family and friends to Dr. Albright.

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A

A Private User

Loved the staff. Doc has the worst bedside manner EVER! Do not take a young child here!!

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