Category: | Animal Hospital |
Address: | 2469 TX-337 Loop, New Braunfels, TX 78130, USA |
Phone: | +1 830-620-1100 |
Site: | chisholmdvm.com |
Rating: | 3.9 |
Working: | 7AM–5:30PM 7AM–7PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 8AM–12PM Closed |
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Joanna Varenhorst
I used Countryside Vet for over 15 years. When Dr. Knippa retired, his staff told me that Dr. Golla used the same philosphies. Talk about B.S. I took my animals in for a dental cleaning and paid almost $1,000. The following month, I inherited a new cat already in liver failure and took her to an emergency clinic on a Sunday. Since I was taking her there almost weekly, I took an older pet there when he was sick to "kill two birds with one stone". They diagnosed him with asthma. I took him to Dr. Golla to have his records updated and to ensure that Dr. Golla was aware of the situation, and to schedule an appointment for the new animal. The visit was pleasant, and he agreed with the other vet on the asthma diagnosis. I explained that I had no intention of switching, but took the older pet to the other vet to save a trip since the cat in liver failure was already there. The next day, I received a letter in the mail from Dr. Golla that we had failed to establish a trusting relationship, and I should find another vet. Dr. Golla is simply looking to rip people off, and cant handle it when you take your animals to another clinic. I will NEVER go back to him. With his kind of service, his New Braunfels location will fail miserably.
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A Private User
I went in with my cat that had mild ringworm. I was almost certain it was ringworm before I went. Dr. Knippa performed the blacklight test and said it wasnt ringworm-that he was certain of it. He said it was a reaction to his collar. Comforted by his diagnosis I went home and didnt continue using athletes foot cream on him. A week later it had engulfed his whole head and went down his back. I took him to another vet in the area that diagnosed it as ringworm and started oral medication, dips and topical treatment since it was so bad!!! The blacklight test is only effective for certain types of ringworm spores not all of them. Dr. Knippa was not knowledgeable about the different treatments or diagnosing methods of ringworm and now my cat has to be boarded at the other vet to avoid contaminating my home and small child!!! If I had this diagnosed sooner and began treatment it would have never gotten this bad!! I would definitely NOT RECOMMEND COUNTRYSIDE VET!!!!
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Paige Howland
I never write reviews but what did it for me was how they helped me handle having to put my best friend down. When the decision was made to put her down they sat in there with us until she took her last breath, some of the assistants that knew her came in to ask to say goodbye (which made me feel she was loved) and to top it all off today I received a card in the mail signed by all the staff and her doctor. I couldnt believe they would take the time to do that. I have never been to a vet who cared so much. My dog Dahlia had many health issues. They always got me in within a day or two, all the assistants took the time to talk, pet and meet her. Dr Goodwin took time to call and talk to me and took my financial situation into consideration all the time. I couldnt have asked for a better vet. Thank yall.. I can honestly say Dahlia loved going to the vet.
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Lynn Graham
First off the Vets are fantastic and should get 5 star. The big issue is the cost on prescriptions. They charge anywhere from 50-300% more than what you can get elsewhere. Was never a problem as they would price match. It was a pain to take in the best pricing but it worked. They now advise that they will no longer price match but will write a prescription for you and charge $12.50 for the prescription. Really???? If it wasnt for our dog being use to the VET we would move. Unfortunately we have an older dog and when she is gone and we have a puppy will have to look for another VET. Again VETS are fantastic it is the prescription issues. Why overcharge as much as they do.
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A Private User
I take all of our pets to Countryside Vets and we have always received top quality care! I am even called by name, as are my pets, when we walk in the office. The office is always clean and inviting. Dr. Kanipa is very detailed in his services and has always explained any proceedure he does, and what I can expect. We have never had an emergency with our pets, but I am confident in Countrysides abilities if we are ever in that situation. Thanks Doc!
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Kathleen Scott
They were able to take us the day we called and Dr Goodwin was knowledgeable. She went the extra mile by researching our cats case and conferring with a specialist in another city. She has also called a couple of times to check on our little one.
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Ellen Milam
The entire staff has always gone the extra mile to help us with our extended family. Since Titans diagnoses, Dr. Goodwin has made a couple of house calls, to make things easier on him and us. They truly care about your pets.
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Karen Chervinskis
I took my dogs there, since our old vet is in Helotes. I was very pleased with the service.
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Helen France
The entire office staff and the two vets are outstanding- very knowledgeable and friendly.
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Theodore Moscheau
Experience created is "We really, really care !"