Category: | Internist |
Address: | 400 S Cottonwood Dr, Richardson, TX 75080, USA |
Phone: | +1 972-231-6341 |
Site: | adrianmeyermd.com |
Rating: | 3.5 |
CA
Carl Norwood
Dr. Meyers front office staff threatened to sue, threatened to yelp review me (without ever having used my services, nor me having anything to yelp review), and threatened to report me to my insurance company (whatever that means). I formerly left Dr. Meyer a 5 star review. He is a good doctor but I his staff have behaved in such a way that a one star review is necessary. I am editing my original review because I called and scheduled a medical exam for 2017. I was contacted the day before saying that we would need to reschedule because lab work was not completed. I was never made aware, by phone, email, or any other means of any sort of required lab work. I had even called them the day before this call to make sure I had the right appointment time and that I was OK to come in. The year prior I was not required to do lab work until afterwards. No one told me of any lab work and I received no emails regarding lab work. I was pleading for help from the office manager (who when I asked to speak to Dr. Meyer said she was Dr. Meyers wife and that I could not) to let me come in and let me do the lab work after. I had already set up my schedule to accomodate that and only that. She said she could not let me do that and that she had sent me multiple emails. She originally repeated back to me the wrong email address, then corrected it once I said my correctly spelled email address. I decided to select another primary care provider and told them as much and that I would be leaving a bad review, which is where they threatened to leave me bad fake reviews and sue me. It all seemed very unprofessional so I will not be going back. I reported the incident to my insurance. You can see other reviews here where the front office has made less than stellar impressions.
TH
The Efrain Flores Show
Terrible service. Called in to schedule as a new patient. Lady was rude over the phone as she asked me to read her my insurance card (expecting me to know what she was looking for and did not want my plan number)- and then she told me an office visit was available a month out (which is no problem just need to check calendar). As the call ended she was quick to talk to her peers about our call and how rude people are these days- I was still on the line. Very poor customer service and ethically questionable.
AU
Austin Carson
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED! The front ladies are awful. They talk down to you like youre stupid and they act as if they pay your salary. Where the hell did this doctor find these horrible people. I felt a form of hate over the phone to the point where I felt the most uncomfortable Ive felt in my life. I have no clue how they manage to pull people in. They need new staff at the front counter! Im honestly speechless.
CH
Charles Hough
I have been a patient of Dr. Meyer for a decade. I have found him to be a skilled and thoughtful clinician. He brings to bear decades of experience but also remains very much up to date.
WA
Walter Turner
Love Dr. Meyers! A great physician, my dad and I have been coming her for a combined 15+ years!
LE
Leonard Ayala
Wonderful doctor; Great care and thorough care; disorganized and subpar front desk service
VI
Vivienne Siegel
A very caring and attentive front desk service and a Doctor who will tell you like it is!
CH
Chandru Ganesan
Dr Meyer is caring, knowledgeable, friendly with good sense of humor.
ET
Ethan Wilson
The best doctor Ive ever had in my entire life.