Vision Source Olmos Park

Reviews 15

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Edgar

Came in for an eye exam and to get better, more custom prescription than my readers. Had a good experience with the doctor, but found the staff to be awkwardly curt during the fittings. Since it was my first pair of prescription glasses, I totally trusted the doctors assessment and let the staff suggest glasses and options. Upon picking up the glasses, they were unusable. I could not see a thing through them and my off-the-shelf readers were much better comparatively. I was charged quite a large sum for these glasses and had paid half up front. I did not want them and I knew they were wrong for me and told them I wanted a refund. Thats when the manager told me I had to pay a restocking fee. This hidden fee was not disclosed prior to purchase. The manager exhibited a level of rudeness in our interaction that revealed a lack of sensitivity to my needs while creating an artificial sense of a threatening scene. I was upset with his lack of addressing the actual situation with the skill of a professional manager, not letting me talk to the doctor, choosing instead to call the police. It was a humiliating, awkward, draining and exhausting experience that the manager could have avoided by employing effective customer communication. His insistence on my paying a restocking fee and lack of offering any other options, choosing instead to point a finger at my face and offer criticisms, benefited to the bad experience. Buyer beware! I would not choose this location again to render services and do not recommend them.

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Chris Bundy

I would highly recommend, I developed an eye infection on a late Friday night, I went to the website and placed a request for an appointment and listed my problems and submitted it thinking I would not recieve a call until Monday as I have NEVER gotten a quick response at ANY physicians office. I set my alarm to wake me right at opening to place a live call to the office...I didnt need to! I received a call from Dr. Devineys office 15 minuters before they opened and was given an appointment to be seen on SATURDAY!!! The gentleman who called was very professional, polite and very accommadating. I arrived at the office and was greeted, treated and released in a very timely manner and with nothing but professionalism. I am totally imporessed with the Doctor and his entire staff. Too bad we dont have more of this type of professionalism inthe medical field

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marilyn kennedy

My 8yr old daughter was having trouble seeing. The first optometrist we saw immediately told us she needed to see a specialist. I found Dr. Deviney online amd made an appt. He truly was amazing. He first didnt give up on my daughters eyes or immediatly turn us away. He did several eye tests and was able to figure out her prescription and the issue of her eyes. He made us feel comfortable and throughly explained to me what he was doing and how the tests help him. She now can see VERY WELL and I would recommend him to others. The staff is nice, office is very clean, and well organized. Thank you guys!!

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Kate Goodspeed

Today was my third annual comprehensive eye exam with Dr. Deviney. I keep coming back to Vision Source because its so easy to schedule an appointment, exams are always prompt and the office staff are awesome. Dr. Deviney is very personable and thorough with explaining each exam and then reviewing your results. The office staff is equally as helpful and friendly--Ariel has a keen eye and has helped pick out the best lenses that suit my style and face frame. I highly recommend this optometry office and wouldnt go anywhere else.

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Carol Waryas

My husband and I are recent new patients of Dr. Devineys and couldnt be more pleased. My husband was initially referred because of issues with vertigo, but in the process of watching him being tested, I realized that I too have had problems with balance and focus for a long time, so I made an appointment, too. Long story short- Dr Deviney fitted me with glasses with prisms and they have been absolutely life-changing! He is one of the most knowledgeable and thorough eye doctors we have ever seen and we recommend him highly.

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Jeffrey Wright

Thorough exam, organized staff, engaged optometrist. I wouldnt say that this place is a bargain but they keep abreast of technology and assist you with rebates; I also found a Yelp coupon to use here. The doctor fitted me with a prescription that is a lot better than what I was wearing, gave me good advice on how to manage my myopia and reading strain without spending on higher-end lenses that manage both, and flagged some characteristics during my exam which required additional checking from an opthamologist.

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AL

Alta Vista San Antonio

If you are looking for a clean place, respectful, knowledgeable and corteous professionals, I recommend you to visit Vision Source Olmos Park. The entire experience during my eye exam from the beginning routine steps up to the selection of the best options for my eyes, was the best experience I have ever had so far. All of my questions were answered with confidence and expertise including health, insurance, eye glasses and contact lenses options.

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Link Lyons

Had a great appointment. Made my appointment Saturday because my glasses broke and they had me in Monday at 11:00. I was inquiring about contacts and glasses . Dr. Deviney got me in a pair of trial contacts same day amd ordered my new Polo lenses which should be ready i just a couple of day! He was very informative and made me feel comfortable. Great pricing and they took my insurance. Conveniently located to where you live. 5 stars all the way.

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A Private User

Dr. Ayres is friendly and seems like a good doctor, but no one ever called me to tell me my contacts were on back-order. I called back almost two weeks after I ordered them and the receptionist informed me they were on back-order. It would have been nice to know that when they placed the order so I could have made other arrangements. I always thought it was standard protocol to inform costumers/patients when something back ordered indefinitely.

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Denise Rodriguez

Dr. Deviney has been my eye doctor for 10 years. Every visit is thorough and I walk away feeling informed and well-taken care of. The staff at Vision Source-Olmos Park is stellar. They are efficient and always show me a caring level of customer service. On top of all that, I get DAILY compliments on my Prada frames. :)

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David Moras

Quick and easy! Great service. Dr. Deviney is very informative, explains everything thoroughly, and makes you feel comfortable in the office.Couldnt be more pleased with the service. All of the office staff was very nice and helpful as well. Really feel taken care of here.

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Marisa Cazzell

Took the whole family in for our annual:)... We love this office! The staff is awesome, and Dr. D. is great! It was my little girls first time, and she was very nervous going in... They made her feel comfortable, and they were very patient :)... I appreciate that!!!

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Mark Orosco

The visits are always very pleasant. Doc is very detailed about the your eyesight and what is needed to correct it. Ariel is always helpful with the products prescribed by doc and the staff is always pleasant... definitely a place I recommend to anyone

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Kimberly Gutierrez

This office has always made me feel welcomed. The entire experience from check in to check out is pleasant and unstressful. The doctor takes time to educate his patients. You can really tell he cares about how we SEE the world.

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Leticia Rodriguez

What a professional place from Dr. Deviney to the techs! Loved my experience ! What a difference from another Vision Source location! Would highly recommend this place. Thank u for making our visit very comfortable n pleasant

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