Gentle Care Dentists

Reviews 13

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Ellen Guldan

Ive had a great experience with Gentle Care. The billing is reasonable and they always go to your insurance company first before they bill you. Dr. Scotty is the best and so is Carla, excellent chairside manner, very gentle and careful, and they actually listen to your concerns. The receptionist is also wonderful. On my second visit they gave me a full treatment plan to resolve all my problems that had built up over the past 6 or 7 years since my old dentist died. The plan itemized everything you need to make your mouth healthy with costs and breakdowns of how much will be patient costs and how much they estimate will be paid by your insurance. I have never gotten such a thing from a dentist before and its wonderful to be able to see ahead of time whats coming and be able to budget for it, and also to pick and choose which things you can afford to do first, second, and third. This itemized treatment plan alone with cost breakdowns is a fantastic service. I feel so lucky to have found them.

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Draco Scott

"Gentle Care" is a fitting name for this dentist office and illustrates their strength. The staff is supremely friendly, responsive to your needs/concerns during procedures, and not inclined to force you into procedures you dont want to have. I have been to a number of different dentist offices in my life and this one has by far been the most pleasant experience. While I can not speak highly enough of their quality of service, I also can not deny that the accounting portion does leave something to be desired. Costs do not always add up to what was expected and in general the billing can be quite confusing. My review remains high however, as it was nothing fraudulent - just need to make sure you take the time to understand the procedures and their costs. All things considered, Id highly recommend giving this office a try - especially if youve found going to the dentist to be an unpleasant experience in the past.

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Nima Ghasemi

Truly amazing place and the moment you walk in, you know your in good hands. I started an operation years ago that required me to receive crowns on all of my teeth, and halfway through I had almost given up from the pain and constant visits to the dentists. I then decided to try Gentle Care Dentists and it has been the best decision of my life. From the moment you walk in you are greeted by friendly faces and people who are masters of their profession. I was given the best care, best options and best service I could ask. Now, after everything has been done, I have a beautiful smile and for the first time in my life I was able to fully bite into an apple, which is one of the most fulfilling experiences in my life and its thanks to Gentle Care that I can. I love being a patient at Gentle Care and I plan to stay a patient for many years to come.

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Erika Huber

My teeth cleaning experience was positive. I mentioned that I thought my wisdom tooth was bugging me, so we decided to go big and remove all four. If you have four, impacted teeth - go find a different office. Its not that they didnt do a fine job on the surgery, its that they dont have general anesthesia. YOU SHOULD NOT BE AWAKE FOR THIS PROCESS. I REPEAT YOU SHOULD NOT BE AWAKE. Laughing gas is not enough. You can feel the pain. I sobbed three times during the procedure. Also no one told me what it was going to cost or anything beforehand - they said "either your insurance is going to cover this or youll have to pay $1,000." I dont know why I thought that was okay, but since I had waited 40 min for the doctor at my consultation appt, I didnt press and just wanted to go home.

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Kelly Garman

I saw Dr. Scotti twice - once for a cleaning and check up, and a couple days later for 7 fillings and a grinding mouthguard - this past week. I had a very positive experience, which was particularly great after a very bad experience with Bright Now dentistry, Vienna. The Gentle Care office is very professionally run, Dr. Scotti and his assistant were incredibly kind and explained everything that needed doing, and the front desk staff were knowledgeable about insurance and billing, helping to schedule follow up appointments easily. The office is also very nice and the actual dentist chairs have massage and heating functions, which help you feel much more comfortable. Definitely will be going back!

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Jami Adams

All of the staff in this office will go out of their way to ensure a fantastic experience. Dr. Scotti is very patient and thorough in his explanations. The assistant, Z, is very sweet as well. The front desk will go above and beyond with the treatment planning and coordination with the insurance company. They also offer payment plans (which was super helpful because I needed a root canal and crown!) Please remember that people are more likely to post negative reviews because they didnt agree with something so dont believe everything that you might read on other opinion sites--this does not mean that the office is bad, just a bad fit for that person. I wholly recommend this dentist!

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Jahi Bashir

I recently had three of my wisdom teeth extracted. I was sent to this location by Soft Touch Dentists. I can truly say that I am extremely pleased with the service I received. The receptionist was great, the dental assistant was kind and friendly, and the oral surgeon was fantastic. He took the time to explain the procedure and he did everything possible to ensure that I was comfortable. I would highly recommend this dental office.

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Joshua Stearns

So much better than the last dentist I went to. Thorough, but still got everything done in a reasonable amount of time. Clearly explained everything, didnt make me feel like I was choking while she was working in my mouth. I will definitely go back and would definitely recommend to others, especially if you live or work near Ballston.

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amar beeharry

I was told "Well you have the insurance, I dont understand why you dont get all your wisdom teeth removed". I dont think that "having insurance" is a compelling argument to have all my wisdom teeth removed. My previous dentists had made it clear that I did not need to get rid of them if they werent causing any problems.

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Tim Dodds

Very appreciative of the staff at Gentle Care. They were prompt, organized, and high quality in all things required for a new patient. Made me feel comfortable despite the fact that itd been quite some time since Id seen a dentist. Would highly recommend for the straight shooter looking for a clean and consultation.

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Andrea Dickens

Great experience. only complaint was that I was not told whether my insurance was in-network or not. On the flip side, they did help me sign up for a way to pay for the much needed dental work. Tina, my hygienist, showed great care and was very personable. I like that in any person serving the public.

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Ameya Pathare

Great experience here. They were very efficient, friendly, and professional. They send text and email reminders for appointments and use technology to avoid unnecessary paper use. As a young professional, I am looking for an efficient experience, and I was very happy here.

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Judy Carmean

Staff was friendly, patient, and competent. There was unity in the pleasant atmosphere of the office. The doctor performed my cleaning with care and skill, analyzing my situation with precision. They definitely go the extra mile in taking care of their patients.

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