Category: | Dentist |
Address: | 9150 Dickey Dr, Mechanicsville, VA 23116, USA |
Phone: | +1 804-746-3336 |
Site: | marksfamilydentistry.com |
Rating: | 4.6 |
Working: | 7:30AM–6PM 6:30AM–6PM 6:30AM–5PM 6:30AM–5PM 7:20AM–1PM Closed Closed |
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Rather LiveInKeyWest
Heres something that you probably do not hear people say about dentists much: I like these guys. They are direct, up-front, and honest about choices. They give you the full picture of your options, costs estimates and the upsides and downsides to those options. We moved to the area in 2000, initially selecting a dentist office that is closer to our home. However, we became wary of that practice as they always seemed to push the most expensive things and refused to think about any other options other than whatever they consider protocol. So, we began a search for a new dentist, and folks had good things to say about the Marks Family. We made the switch in 2005. Now, 11 - 12 or years later, we have good things to say about Marks Family Dentistry too. They are totally customer-focused; we have had emergencies (like a broken tooth) and they have met us at the practice to handle it! Nothing like dentistry at 6:30AM! Every time one of our family has had to have a procedure done like that (wisdom teeth extraction, root canal, broken tooth, crowns, etc...) they give us a schedule of what it will cost and how much they estimate insurance will pay. Their estimates are always pretty close to what ends up happening, which improves our ability to figure out how to pay for the work. They also have a good billing program too, which we take advantage of. On top of all that, their dentist office is nice looking, well kept, clean and has plenty of seating if you end up needing to sit a moment before your appointment or have to wait for your kid or spouse. Lastly -- coolest thing ever is the crown milling machine that they have right in the office. Using digital technology, their system designs the crown to fit in your mouth, matches the porcelain color to your other teeth, and then mills the crown right there while you watch (if you want to). Sadly, I needed to have a crown done --- but this process was way cool watch! Costs that we found comparable or better to the other practice we used in the area. Communications that just cant be beat. Reliable estimates. Friendly, customer focused staff. Good dentists. Good hygienists. Good people.
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Shannon Werts
I had another wonderful experience at this office. Not only are the dentists amazing, but the hygienists are gentle, and the receptionists are super friendly. Its only been my 2nd visit, but I really like this office. Its the first time (in my life) that I dont have anxiety about going to my dentist appointments. My four year old son also had a great experience. It was only his 2nd dentist appointment (ever!) and I was worried that he wouldnt cooperate. He did outstanding! The hygienist allowed him to "check out" all of her equipment and she had a name for every piece...it was really cute! He was a perfect little patient for her and the dentist. At the end of the appointment, he got to pick a toy from the "treasure chest".
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William R Zak
This is a first-hand rate dental practice. From the moment I walked in, every staff member was polite and courteous. Everything that they did they explained thoroughly before it was done to me. My hygienist, Andi, was extremely skillful and professional, and my cleaning was painless. Dr. Aaron Marks was very professional and thorough with my examination. To me this is the way every type of medical care should practiced, but such treatment of patients today is sorely lacking. I would heartily recommend Marks Family Dentistry to anyone who wants the best in dental care.
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Craig Bronson
The only negative thing I have to say is that they arent on any insurance as a preferred physician. So what this means is that they can charge anything they want to for the proceedure... if its over Reasonable and Customary (R&C) you owe the difference. In some cases its a few hundred dollars extra. Remember to ask for the breakdowns. Sometimes you wont know what you actually owe (and why) until after your insurance company rejects it for being over their allowable rate. But by then... its too late and you owe the money.
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Rich Laliberte
Ive been a patient of Dr. Marks for over 20 years . His practice and all that are employed there make going to the dentist a pleasurable experience . All of his clients seem too be priorities rather than customers . I had an emergency in a snowstorm and Dr. Marks told me to meet him at the office in 30 minutes . Who does that ? So grateful his sons are carrying on the family business .
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Hap Temple
Found that I made a mistake in following the list of providers in my insurance network. Returning to where we are most comfortable and happy means so much more. Thank you to everyone for being a great provider. Our situation and resources may force our hand, but Marks Dentistry is our favorite and most respected business for our care.
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C. Hemcher
like a new york steakhouse with flouride as an appetizer and non-metallic filling for supper. Wash it all down with a bottle of water when you leave after you toweled your face off with a provided warm cloth! Family business or just three dentists with the same last name that treat you well- staff is awesome too!
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Sky Noele
Went in for a cleaning. Gerry, one of the women working there went on and on while she cleaned my teeth about how crappy they looked. Not a self-esteem booster. Then when the dentist came in to look at my teeth he didnt even have a mask on so he spit directly in my face.
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alessandra platon
Great customer service, professional, greet you with awesome smiles. Well informed in all aspects of their job. Insure you are well aware of financial options, I have met all three dentists, well mannered and reassuring. I have a great dental assistant!
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Deborah Boroughs
I feel like a family member when I am seen by Dr. Marks every 6 months. They are concerned about whole health, spending time to understand and always up to date with technology. Ive been a patient since 2004 and I would not go any where else.
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Alison Mullins
A client now since 2009. Dr. Brandon and Dr. Aaron are wonderful. Clean and courteous staff. Did I mention clean! Wonderful up to date equipment and services rendered are always a breeze through the staff and insurance.
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Laura Rogers
My whole family has been going here since 1990 and we continue to bc we always have such an excellent experience!!! I even bring my daughter here and she loves them and refuses to go anywhere else!!!!!
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Kathleen Silveira
I hate going to the dentist. That being said, I have found that the Marks practice is the best Ive ever gone to. I have been a patient for over ten years and would HIGHLY recommend them.
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Rachel Schooff
Thank you Dr. Norman Marks for taking care of my pain yesterday. I have always recommended your practice and will definitely continue to do so. I cant thank you enough!
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Joey Fore
Super nice people and very nice facility! I would highly recommend Marks Family Dentistry to anyone looking for a dentist. First class operation!!
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Raymond Edwards
The visit was in time and it went well.I am a long time patient with Marks dentistry and all ways have the best expertise when I need them.
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Nicholas keene
Always a 5 star experience. Dr. Arron Marks is outstanding. As a health professional myself, I would recommend him and his team highly.
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Ashley Hawkins
They do not participate with any insurance, be absolutely sure to read every single word of each form and fully understand all of it.
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Dana Woodard
New patient to MFD. Very thorough, very professional, and top of the line facility. Also friendly and well trained support staff.