Sea Mar Aberdeen Medical, Dental, and Behavioral Health Clinic

Reviews 4

DI

Dia Nickelsen

AWFUL. Giving one star, because we cant give zero. Their Behavioral Health department is a joke. Here is why I feel that way. FAIL #1: I called to make an appointment for my son, and was told that it was walk-in only for what we needed, and to come in at a certain time for orientation, and then the evaluation would be done after. I was not told that this is only done on certain days, so I took a whole day off work to take my son in on a Friday, only to find out that there were not counselors there to do the evaluation. We went ahead and took an hour to fill out the numerous papers and release forms, and then get rescheduled for the NEXT Friday (yes, you read that right - apparently they DO have them in on Fridays at times). FAIL #2: On the day of the appointment, we waited 20 minutes in an empty waiting room for our appointment, after arriving 15 minutes early, as we were instructed to do. The counselor actually was great in the appointment - I have no issues with that part. The issue I have is that I was told that my child definitely had a diagnosis of ADD, and her findings would be included in the report in which I would get a copy, and so would our referring provider. My sons provider never received a copy of the report, which leads to the following... FAIL #3a: After spending an hour on the paperwork, which included releases for all of the providers my son has seen, our provider was told that they were not sending a report to her, because they did not have a release on file. Hmmmm, what did I spend an hour filling out then? My provider sent over a release form to them, so she could have the report for our follow up appointment with her. FAIL #3b: In said paperwork, I had put my sons insurance information on there multiple times. I also had given them a copy of his card not once, but twice... Well guess what? I received a bill for that evaluation, and the insurance was not billed. Why? They said that the insurance was never provided. When I told her I gave it to them TWICE, she looked in his chart, and lo and behold, there it was. They are now billing our insurance... FAIL #4: Like three wasnt enough??? We get to my sons follow up appointment, only to find out that the report sent to his provider says something completely different than what I was told for the diagnosis. Also, the repeated statement of his age was incorrect. Baffled, now his provider has to call to find out why the report says one thing, and the evaluator said another... So now we wait again, after waiting for a month, to see what to do now. Treatment for my son is put out yet again, because of the inability of their staff to get the correct information into the charts and systems.

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WA

warren smiley

what is is it with sea mar, community health center as rocksforme, i to just moved into the area. today 4/26/12 was the worst ever. it hard enough to make appointments that you would be see on time. i end up waiting 1 hour 30 mins. top it off i was 40mins early. all i need was to have my ear check, because sea mar would not see me two days earlyer. i end up going to the e/r to be seen. so today this sea mar doctor told me that i have cuts in my ear and she could do nothing about it.. i also try to tranfer my handy cup sticker to washington state. the first paper i sent in, were lost and could not be found. so with this appointment i was walking it through. this doctor stated to me that she never aproves any handy cup paper work. than stated in washingtion state if your not on oxugen bottles you can not get one. i ask how could this be every one has the stickers. again she stated that she never give them out, and told me the just by looking at me, my problem was i need to get out and walk. i got no refurals for a secound doctor check up.. i have to have a knee and hip replacement and have heart problems, she just made fun of my and i walk out.. ssi has me as disable, five other doctor also stated im disable. yet sea mar doctor just kick me out. is this what happens if your a man and have a very hard time walking,seating,and can not stand.. i will try never to return. they want my money and thats it.. im 60 and this has never ever happen to me.

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JA

Jason S.

After lengthy holds, the receptionists are often rude, they have a 1 issue per visit protocol to collect copays, with a masquerade of providing each concern with the attention it deserves.... Appointments are often scheduled out 4 weeks plus. Appointments are always late, expect to be seen 30 mins late after arriving 15 mins early. They do not respond to medication refill requests from pharmacies requiring you to call them days later after discovering the pharmacy didnt receive a response from the doctor. The gerenal feel of the place is cold and disconnected, absolutely an institutional practice designed around "herding people through". The worst experience with a medical provider I have ever had. The behavioral health practice here is a joke. After taking PTO to attend their "orientation" where you provide insurance information and fill out paperwork, they errantly scheduled me with an out of network councilor. Had to reschedule with the person who accepts my private insurance, pushing my appointment date. Needed to reschedule that appointment due to work conflicts, was told that if I do not make this appointment that I was going to have to do their orientation again because the paperwork was "out of date" this all in a span of 3 weeks not months. Havent been to their dental clinic yet, and judging by the services received by the other departments, I wont be. Fail.

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SU

Susan Mccormick

I am completely disappointed, Dr. Grant, because she couldnt find anyone in the state of Washington that could take care of my chronic pain medication. Has taken it upon herself to take my Meds. Away. My last appointment, which I restrained from going to the hospital here, as my shoulder is so painful, I waited to see her. Not only her only objective was to take my Meds away, I am a chronic pain patient. With RSD CRPS, did not address my shoulder. Still waking all through the night with pain. This is mal practice. Slammed the door and walked away. Now I am not sure if I am going to be able to live with this. I have proven that I do not play games with my Meds, it doesnt matter. So I dont matter. No justice for me. Calling all resources for the help I need. The damage to my body, is horrible, if she could walk a mile in my shoes, I would be impressed. But, I dont think she can. I have been a very good patient. I,have never done anything wrong. No one sees my Meds except for the pharmacist. Who I am, can be seen at the grays harbor sheriff department. I dont play games, or ever will. She was always good to me, dont know what I did wrong. Except for being disabled and a chronic disease that causes my life to be destroyed. Now I have no hope left. Really dont think I can hold on much longer. Now, I know that I wont. So, I fell through the cracks.

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