Category: | Dental Clinic |
Address: | 34700 11th Pl S, Federal Way, WA 98003, USA |
Phone: | +1 253-946-5322 |
Site: | aestheticdentalcenters.com |
Rating: | 2.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed Closed |
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Amy
Dont waste your time with a dentist and staff who wrongs and mistreats you and your kids! My son and I, have seen this dentist 3 times since December of last year. At his last visit, the dentist saw the condition of my sons teeth and discussed with me what he needed. And what my son needed was general aesthetics in order to do a complete cleaning without hurting him and discussed conditions and options. I told him I wanted to do it. The dentist had us scheduled for 2 visits, a 4 month and a 6 month. We were told to cancel the 4 month and left the 6 month because the dentist said in order to receive GA and cleaning, his back teeth needed to grow in (which it did, 5 months later). So we scheduled and did what was required (paperwork, doctors visit, etc). ONLY to be completely wronged and mistreated on the day my son was suppose to get his cleaning done! We came in, and when he was seen, the dentist talked to me about the conditons of his teeth and what he needed and the tools he needed to use for which I already knew. I asked him exactly what his appointment was about and told me it was a regular check up and went on talking about remembering our faces, never talking about general aesthetics and other things we talked about months aheads. He treated me like I dont know what I was talking about! He questioned me thinking I wanted to hurt my son and get his teeth cleaned with a tool that could hurt him. NO! I knew the details and planned everything thoroughly and yet we get wronged by the dentist and the staff. The staff then tells us that the paperwork needed to be turned in ahead of time in order to SCHEDULE a GA appointment and that they do those appointments on Mondays only. WE WERE NEVER TOLD THAT IN THE FIRST PLACE! They just told us to schedule the appointment, fill out paperwork and turn it in on the day of the appointment. Clearly, the staff wronged us, the dentist mistreated us. My son didnt get his teeth cleaned at all and yet the dentist numbed his mouth anyway! My son left with his mouth numb and droopy! Dont waste your time with people who dont know what theyre doing.
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Tori Lee
Ive been getting my dental clean every 6mos for years. We recently moved to WA & decided to go here for cleaning. The cleaning was fast & ok. The dentist suggest that I needed to get some (8)fillings done. I was shocked, considering I had no problems, but I trusted his advice. I had dual dental coverage & the office biller told me that I just had to pay the deductible. I had asked her to get a pre-authorization from my Ins company, just in case. Not sure why, but it took forever, and she didnt get a pre-auth. I had all those unnecessary work done with over $500 bill. To make the problem worse, Ive been suffering w/teeth sensitivity. They(dental assistant/hygienist) tried to treat it few time, but it didnt work, so I found another dentist, who worked on my teeth.
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Joyce P
If I could give negative stars I would! New to the area, looking for a good dentist who takes my kids insurance and one I can actually trust. They were all so disorganized, constant conversations back and forth between staff not focusing on my kids, the dr. was running an hour or so behind, they didnt try to make my kids feel comfortable or try to gain their trust. I had a gut feeling after we left the place and they saying my sons had 3-4 cavities each that something wasnt right. So, I got a 2nd opinion and drove over an hour away to go back home. Turned out only 1 child had 1 cavity!!! I will never go back here and not to mention, I am really disappointed that they were willing to drill into my childrens teeth when they didnt even need to! STAY FAR AWAY!
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Hezron Njenga
Very nice dentist. Best dentist I have ever visited. Their cost for uninsured patients like me are very competitive. I had a crown work done here as well as extractions and a bridge on my bottom 4 teeth. I have also had several gum disease treatment and a root canal. The work was professional and I have had no problem.Not only are their prices right, but Dr Van as well as the staff are very friendly. When I got a quote for the bridge, I decided to get a second opinion at Dennis G. Hopkins Dentistry in Milton WA. The quote at Milton was 2 times as much as Aesthetic and the cost of consultation and xrays was twice too that of Aesthetic.
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Deborah Kilgore
While I loved the dentist as a child, its different as an adult and Ive become picky and hesitant over time. I was sad to see the ratings for this office that Ive learned to trust. From regular checkups to cleanings, crowns and even an extraction, Ive personally had good service and treatments. For those who know me, Im obsessed with my teeth and at 46 yrs. old, theyve helped keep them looking fabulous! Hoping others will give them a try.
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Vlad Dimi
Dentist did not listen to my complaints while he wrenched on my jaw bone. I felt all of it! Worst dentist I ever dealt with- Im a man; that day I felt less than. I urinated myself from the pain sorry to say. It was traumatizing and I wouldnt exaggerate- due to the fact this story was one of the most humiliating experiences ever.
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A Private User
They always listen to my concern.my daughter got kicked out of the 3 dentist offices already but not this one they listen to everything I had to say. They worked with my daughter which is some times hard to do ..she is very active and 3 year old.they make us feel right at home. Try them there amazing
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Aaron meyers
Very friendly staff. Dentist is a nice guy. Has done quite a bit of work for me and always went out of his way for me.
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Rainier Logging
Very bad doctor, Chineses owner place is run down, very stingy of him self. Bad experience stay away form this place.
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A Private User
Dr Voung and Dr Chou are very good and attentive with there service.
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Atheena Ingels
Treated my autistic kid like crap!!!