Category: | Eye Care Center |
Address: | 11800 NE 128th St # 430, Kirkland, WA 98034, USA |
Phone: | +1 425-823-3937 |
Site: | childrenseyecare.org |
Rating: | 4.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–1PM Closed Closed |
SW
Sweet Deal
We got a referral for Dr K. David Epley from our Pediatrician for our daughter. We called on Thursday to set up an appointment with Dr. K. David Epley. We had all the proper documents and diag from the Pediatrician when we called but it seems that was not good enough to even set up an appointment. At this time we were told that there were two spots available for appointments (1 in December and 1 January) and they were booked thru February. They asked us to call back on Monday after they would received the referral from our Pediatrician. We called back on Monday and they basically stated that it did not matter since they received several hundred referrals each week and they did not have anything available. We were told to find another doctor. This was a waste of time but I was able to learn how arrogant this place was in the services they provide. This is an example of what is wrong with healthcare in America (not concern with the patients).. We did find Dr. Werner O. Cadera who was willing to accommodate our situation without any drama. He was able to take care of our daughter and he was really good with children.
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E.J. Sennett
Very courteous and friendly staff. Never sat in waiting room long enough for kids to get bored even though they couldnt possibly get bored when theres an entire playroom bigger than the seating area just for the kiddos and for the older kids theres a cozy little pint size movie theatre room away from the playroom ! This place knows kids and accommodated my adhd ten year old while seeing my 8 year old aspergers son ! I live in Everett and its worth the drive ! Dr.epley is very thorough and explains everything and answers any questions without making you feel like youre being rushed. My son will be having surgery to correct his eye position and I feel a lot better about it since talking with dr. Epley. I highly recommend this place! And Ive never had an issue with scheduling. In fact they scheduled our pre op surgery and post ops all at once !
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nn holt
Horrible customer service! We went there 1x for my son, and rescheduled his next years appt. when we received a postcard in the mail from this office as they are booked out many months in advance. We called to confirm a month before the scheduled appt.(I had been told a specific time and date) - AND THEY HAD NOT SCHEDULED IT! They could not find another appointment slot without many many more months wait. As good as they are with kids, there is really no point if their lack of professionalism causes them to drop appointments and hurts kids eyes in the meantime.
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Destiney Noor
Excellent friendly staff that always remembers my son by first name when we drop in (even without an appointment!). Dr. Epley is fantastic. He has been seeing my son for over a year and a half. Hes always kind, gentle with my son and engages him well. My son actually loves to go see him. Dr. Epley performed strabismus surgery on him as well. I was nervous, but it went exceedingly well. Dr. Epley has assembled a highly trained and skilled team and our son was well cared for. I recommend him to everyone! Hes worth the wait.
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Vearulyn Steward
Went above and beyond to help my daughter feel comfortable and find the perfect pair of glasses that she still raves about a month later. Glasses also came in extremely quickly. LOVE this place! Highly reccomend!
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James Bennett
Prizims have allowed me to see with both eyes for 1st time in 74 yrs