Miller Eye Care

Reviews 8

A

A Private User

I had an appointment in August of 2008 at this office and all seemed to go well. Both the front desk and my insurance company told me my visit was covered and I even have documentation from my insurance company saying they covered my visit. Over a year later I received a notice from a collections agency, stating that I not only owed a certain amount, but that I owed an amount not even close to what my visit had cost. At no point did I receive one bill, notice, or phone call from the Dr.s office over the last year. My only notification (other than documentation from my insurance company saying the visit was covered) was this letter from a collections agency. When I called the office to inquire about what happened, they confirmed that they had my correct address AND phone number on file, and I was told that a bill *should have* been sent and that the collections agency had sent me more than one letter. However, when I called the collections agency, they told me that the Dr.s office would have no way of knowing how many letters were sent, and they had only sent one - the one I was calling about. SO, the Dr.s office LIED about 1) that they were covered under my insurance, 2) sending me any bill or notification over a span of a year, and 3) that their records show the collections agency had sent me multiple notices. The Dr.s office clearly dropped the ball and unfortunately took no accountability and was short and rude when I called to get information. Best part... Im in the process of refinancing my house and this mark on my credit report will raise my rate. Dr. Millers office refused to do anything to help, including sending a letter to the collections agency, documenting the mistake.

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M Marsee

My family has been seeing Dr. Miller for nearly 10 years. I have seen many eye doctors, for over 35 years, in 4 different states, and have had a lot of experience with purchasing services- with and without insurance. This practice is a typical office with typical sales methods, they also follow the rules about having current perscriptions. The reviews giving low stars for up-sales and following best practices are just lame. If you want cheap and poor quality, then go somewhere else. I go specifically to see Dr. Miller himself because he is knowledgeable, can handle my irregular and very high prescription, and tries for as long as it takes to get me in comfortable and livable lens-wear. I tried 3 other local Optomitrists first, without success on the comfort end, before finding him. Dr. Miller also stays up on the latest tech and innovation- something I need more than most. The practice itself is just and fair. There have been some staff I didnt like as well, but they didnt last long. My son is interested in Optometry and Dr. Miller was happy to explain the technical details and medical practices enough to satisfy his curiosity. I also love how he occasionally trains guide dogs. They also work on pre/post surgery care and coordinate with area eye surgeons. I think the best part is that I can tell Dr. Miller LOVES being an eye doctor!

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A

A Private User

Lady who answered the phone REFUSED to help me. I do not have vision insurance at this time and just needed my contact lense information and she REFUSED to give it to because the prescription had expired. I really dont care. My vision has not changed I did not plan on using Dr. Millers information to get a pair of contacts seeing as I AM OUT and she still refused! Will NEVER recommend this place and will NEVER return to this place!!!!! When I did go there they were the rudest people ever!!!!!!

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RA

Rachel Harris

Dr. Miller and his staff took the time to explain what each test being performed would tell them and what to expect. The doctor then took the time to go over the test results. Wow, finally after years and years of having my eyes examined I know the why and what fore. It is also the practice of this office to keep you family physician informed. Thank you Dr. Miller and staff.

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A

A Private User

Been going to Dr. Miller for several years. I tried to find someone a little more convienient to my commute to and from work after I moved but just couldnt find anyone that I was really that happy with.. The staff is great, warm and friendly, they make it easy to work around my busy schedule.

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A

A Private User

Wonderful office staff. Great with children. Most up-to-date, high-tech equipment. Easy use of VSP insurance. Detail oriented, knowledgable, an all-around awesome experience. Highly recommend for pediatrics! A+

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Sam Ya

This place is fraudulent and will scam you. Professional liars and wont disclose full costs until after your receive the bill. Stay FAR away from these crooks!

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KA

Kat Christie

Ive been seeing Dr. Miller for over 10 years. His staff is great and and Dr. Miller is easy to talk with to determine the best options for you.

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