Bell Family Medical Center

2717 Murfreesboro Pike, Antioch, TN 37013, USA

Category:	Medical Center
Address:	2717 Murfreesboro Pike, Antioch, TN 37013, USA
Phone:	+1 615-365-6585
Rating:	1.6

Location

Photos 1

Reviews 10

Smooches Baby

I have been a patient for the past 3-4 years. Initially, my only complaint was the long waits, despite having an appt. Now, however, since Dr. Anthonia has been gone, I have nothing positive to say. The staff at the front desk is very unprofessional. There is no empathy or compassionate shown towards patients regarding their health concerns WHATSOEVER. If/when the phone is answered during business hours, staff if often rude. I was told just today, after trying for 11 days to get my blood pressure meds refilled, that I "needed to decide whether my job or health is more important" after stating that I was in training for the next two (2) weeks and couldnt get off work for a NON NARCOTIC REFILL I NEED TO LIVE! The conversation ended with me comforting the office staff due a funeral she attended over the weekend. I was told , once again, that a note would be left on my chart for the doctor and I was then hung up on. Take my advice, do not trust this facility with you/ your familys care. They are incompetent, do not care about anything but the co-pay and once you make it back to a doctor, she is rude, arrogant and condescending.

Jennifer Walker

Ive given this place the benefit of the doubt for over a year. I should have changed doctors sooner. Ive been trying for over 2 weeks to get my seizure medication and panic attack meds refilled. I even made an appointment, as I thought this might speed up the process. The appt is tomorrow and I still dont have my meds. Im having seizures and severe anxiety because of the carelessness of the doctor. The staff seems okay, I like Jennifer. Shes really helpful but I guess when they present things to the doctor they are rejected and not sent in to the pharmacy. I dont understand it.... The doc had told me I need to get my seizure meds through my neurologist, but I just changed insurances and need a referral first (hence the appointment) In the past they have held medication from me until I see my specialist. Its not right. Im doing everything I can and now I am going through withdrawals and having seizures. I have a 3 year old to take care of all day, THIS IS RIDICULOUS!!!! Do not go here they will mess up your health and life.

Bobby Glidwell

Appointment for 11:30. Currently almost 2pm and I still havent left the waiting room, but the doctor has time to snag some freebies from a salesperson and chit chat for 20 minutes. Will be changing primary care physicians immediately. Update: here for almost 4 hours now... In a room but still have yet to see the doctor. Someone creaked the door open to check on me. This is just ridiculous.

A Private User

they used to be ....OK but now .....forget it !!!!! incompetent , not friendly , you can not even understand the doctor {the person that suppose to cure you?}, last time i went i had a 8:30 appointment and i was out at 11:45 and still not done!!!!!!i did blood work and i had to call 5 weeks later to find out my results{and that was not even completed}never again!!!

Parween Hamdoun

Very bad experience. The Doctor and the staff had a lack of professionalism. They dont know how to handle their patients situations and needs. They made me an appointment for cat-scan without per approval from my insurance. The Tri-Star hospital administration had to call Doctor office several times in three weeks in a raw to solve this problem.

Richard Mendez

Tienes que esperar mucho cuando llegas no te dicen ni mierda las enfermeras no usan guantes y para que t refieran a un especialista se tardan como 3 semanas

Esther Freeman

They are the worst Ive ever seen. Been with them for 5years they have never change. They all including the doctor has no idea what they are doing. Im sick and tired. Some one help me with a Good doctor to take my babies. The need to be closed down and never open again.

A Private User

LOVE IT! HIGHLY RECOMMENDED!! My children are currently going to Bell Family Medical Center and I absolutely LOVE IT!! The doctor is wonderful!!! Highly recommended!!

Melissa Helmer

Horrible wait, refused to fill out work related paperwork due to medical condition. You wait for hours and hours and when you are finally seen they rush you out.

Yves Chanel

They suck, customer service over the phone is just awful. Hate it with my entire heart