Category: | Veterinarian |
Address: | 7489 Parkway Dr, Leeds, AL 35094, USA |
Phone: | +1 205-699-6195 |
Rating: | 3.3 |
KI
Kimberly Stark
A few years ago I took a female cat to be fix, no problem. It was a wonderful experience..... however, that was YEARS AGO. I now have a family of cats and in an attempt to keep the fur baby population down in my home I took my adult male cat to be fixed. He was dropped off at the appropriate time and they said they would call when he was ready to come home. After a few hours I got nervous and called them. I was told his surgery was being delayed because the vet had issues that morning. Thats fine, since I wasnt going to pick him up till about 5 pm anyway due to work. Come close to 4 and home time so I called. They said he would be ready on my way by. So I stopped.... he had not even had the surgery yet. They said he would have it and be ready about 6, so I went ahead and paid them. I called at 6 they said give them 30 more minutes... about 10 minutes later they are blowing up the phone to come get him, I live 6 minutes away and they called me twice. When I get there to pick him up they said he had to have a flee pill and that would be extra (which is fine, I knew he had a flee or two).... my question was why did they not know he needed the flee pill before I paid at 5 pm after they had him ALL DAY. Then I saw my baby. He was so messed up on the meds he could not stand, he couldnt even hold his head up. I was concerned, but I had such a positive experience the last time so I blew it off and made another appointment for another male cat. That was scheduled for today. He was dropped off at 10 am and my Mom was told they would call me because he would have to stay over night. Why all of a sudden does he has to stay? I called and asked why they would be keeping him, and if that was included in the price previous stated. The recipient said "it will be a fee for him to stay here, but we require all pets spend the night after being fixed for observation. So why now all of a sudden do they have to spend the night? Why was that not discussed earlier? Why didnt you offer to keep the other cat all night who needed to stay, the one that has never been the same? The one that you sent home in a drug induced coma? It makes no since why you would take advantage of a person who is just trying to give their pet the best medical attention they can afford. This vet is a sham.
NA
Nasasha R
Called in to make an appointment for my new dog. I advised the receptionist that any day and time would work. She said the earliest available appointment was a Thursday at 1:30. I get to the vet a few minutes before just to find no one there, and the vet closes at 12:00 on Thursdays. This vet is less than 5 minutes from my house and because of a bad first impression and bad business sense, I wont waste my time ever again. People make mistakes but how does a receptionist not remember that their office closes early on a specific day every week, especially when people have to take time out to come in.
SA
Savannah Wilson
Came in with my dog and the lady at the front desk continued to talk on the phone for thirty minuets about some drama while my dog was having a nervous breakdown on the floor. Ended up taking my dog to another vet the same day to find out she has a terminal illness threatening her life. I recommend going to moody if your looking for an actual veterinarian who cares about your animals.
FL
Florence Selman
I have always found the vets and techs to be professional and explain things clearly so I could make an informed decision. When is was time to say good-bye to our 16 year old pound puppy I appreciated their compassion and sensitivity.
SH
Shea Poole
They close at 12:00 on Thursdays??? Seriously?!! They obviously dont need new patients since they are only open for a few hours certain days of the week. WOW! Never heard of a veterinarians office keeping dentist office hours!
LI
Linda Marbury
THE STAFF IS AWESOME AND THERE WORK IS GREAT.ONE OF OUR PETS HAS BEEN GOING THERE. FOR OVER 12 YEARS.NOW OUR NEW GERMAN SHEPHERD IS GOING.
TA
Tabither Grier
Very sweet staff. Great with my animal, and are very affordable. Thanks guys.
AM
Ami Measel
Great place! Always sweet with my pets.
PA
Patricia Green
A great vet and has a great boarding.
BL
Black Brothers Lawn Service
Friendly staff.