Banfield Pet Hospital

401 South Mount Juliet Road #645, Mt Juliet, TN 37122, USA

Category:	Veterinarian
Address:	401 South Mount Juliet Road #645, Mt Juliet, TN 37122, USA
Phone:	+1 615-773-2299
Site:	banfield.com
Rating:	3.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 52

Reviews 8

Tyler Hutcherson

My dog lee was gulping and swallowing for about a week long, it started to get worse Friday night where i decided that Saturday he was going to the vet. Lee is a 81 pound German shepherd. I had read the night before about the possible problems. I arrived at the vet as a walk in and was forced to go to banfield because of saturdays most vets are booked and only open till noon. Upon arriving the lady at the front Bailey who was very nice and caring around lee checked us in and we were put in room 4. I met with a younger man the vetinarian and another lady his assistant. I told them about lees past, his diet, everything i knew about him. They printed a paper of everything they wanted to do which totaled at 717 i believe. This included sedation, xrays, blood work, fecal test, and a few other things. While the price was a lot more then expected i did approve to make sure lee would get better. They sedated lee with me in the room and he shortly fell asleep after. He did have a bowl movement after falling asleep where bailey came in and helped cleaned it up and said to me she would do it even though i was helping. (Thank you Bailey) After that they carried lee to the back. 3 hours passed for this entire process. While i was sitting in the waiting room i heard a 3rd lady yelling at a dog (Max was his name) to SHUT UP!!!! Ok so now i have a problem. A dogs natural instinct is to bark, its locked in a room or cage, its scared, its confused, its lonely. ITS A DOG!!!!!! You have no business treating a animal that way especially when people are trusting you to take care of their family and paying a ton of money for it!!!!!!!!! So being me i decided to take out my phone and do some recording where i was actually able to get the same lady yelling shut up on record saying and i qoute "Shut up MAX!!! i swear im going to send you to a dog food factory where they cut you up into little peices!!!! (well then i know the vetinarian was also in there along with the assistant and the vet said why a dog food factory) At this point im furious im disgusted i dont trust them with my dog. The vet said lee was a lightweight about sedation and that he only gave him a half a dose. ok? so why was the siringe on the needle full? sounds to me like you are clueless about your job. 753 dollars later lee still has the same problem after all the test after everything, prescription diet everything 753 dollars!!!!!!! and my son is no better. I will be posting the video i have of them talking and treating the animals bad onto youtube along with talking to a lawyer about this first thing Monday morning Good job Banfeild mount juliet TN You rob people and you treat animals terrible. Baily you are the only one there that seemed descent and i thank you for that.

A Private User

Dr. Crockett is horrible. First of the woman never smiles or is friendly. She is very condescending that we feed our cats Goodlife because its a "lower quality food". We took in a cat that somebody dumped at our apartment. Our cat absolutely despises Dr. Crockett to the point he growled at her this last visit. Our cat never even meows and loves to be pet. We not ever be taking him back to see her again. Stay very far away from this Banfield. They are horrible.

Steven Hooper

My partner had an emergent situation with her 7 year old cat who was getting more sick by the hour. She tried to get an appointment to get her cat in and they promptly said "nope. Take her to the Emergency Animal Vet (REACH)". Their only use is giving shots and grooming. Useless when it comes to actual critical need. Dont use these losers as a substitute for a good vet.

Sherry Gardnerhill

We love everyone at Banfield Pet Hospital. I have Patsy and Kitty that have been going there since we rescued them. The staff and doctors have always been kind and loving to them. Thank you very much Banfield for taking such good care of my babies!

Chris W

This place by far is the worse place to go! They are only concerned with how much money they can get from their customers!! They have no respect their customers, pets or anything else!!

kathy kathy

Have been with this place forever great service

Dwight Speight

Just great place to take our pet dog Peppy

Guillermo G.

Did a great job on my hurt pup